10
11
Refrigerator isn’t
cool enough.
Refrigerator does
not work.
Surface condensation.
The door is being opened too often.
The refrigerator is too full.
The power is off or the refrigerator isn’t
plugged in.
Condensation on the exterior surface and
door seal of the refrigerator is normal
when the ambient humidity is too high.
Reduce the frequency of opening the door
and give it 4-5 hours in between openings.
Reduce the food inside the refrigerator.
Make sure that the refrigerator is plugged
in. Check whether there is a power failure.
Wipe away any drops of water with
a clean towel.
DISCONNECTING THE REFRIGERATOR
CLEANING YOUR REFRIGERATOR
MAINTENANCE
TROUBLESHOOTING
POSSIBLE CAUSES
POSSIBLE SOLUTIONS
PROBLEM
Unplug the power plug from the socket before cleaning or defrosting.
NOTE:
Do not use hard brushes, wire brushes, abrasives, organic solvents, boiling water, acid, or alkaline items for
cleaning or defrosting as this may damage the surface and interior of the unit.
Dusting behind the refrigerator and on the ground will improve the cooling effect and save energy. The interior of the
refrigerator should be cleaned to avoid any odor. Follow the cleaning procedure below:
1. Unplug the refrigerator.
2. Wipe the door seal with warm water.
3. Use soap and warm water to clean the refrigerator.
4. Reconnect the refrigerator when the refrigerator is clean and dry.
WARRANTY
hOme
™
offers a limited two-year warranty (“warranty period”) on all of our products purchased new and unused
from hOme Technologies, LLC or an authorized reseller, with an original proof of purchase and where a defect has
arisen, wholly or substantially, as a result of faulty manufacturing, parts or workmanship during the warranty period.
The warranty does not apply where damage is caused by other factors, including but without limitation: (a) normal
wear and tear; (b) abuse, mishandling, accident, or failure to follow operating instructions; (c) exposure to liquid or
infiltration of foreign particles; (d) servicing or modifications of the product other than by hOme
™
; (e) commercial or
non-household use.
The hOme
™
warranty covers all costs related to restoring the proven defective product through repair or replacement
of any defective part and necessary labor so that it conforms to its original specifications.
A receipt indicating the purchase date is required for any claim, so please keep all receipts in a safe place. We recommend
that you register your product on our website, homelabs.com/reg. Although greatly appreciated, the product registration is
not required to activate any warranty and product registration does not eliminate the need for the original proof of purchase.
The warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts, other
than those provided by hOme
™
, are used.
You may also arrange for service after the warranty expires at an additional cost.
These are our general terms for warranty service, but we always urge our customers to reach out to us with any issue,
regardless of warranty terms. If you have an issue with a hOme
™
product, please contact us at 1-800-898-3002, and we
will do our best to resolve it for you.
This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state, country
to country or province to province. The customer may assert any such rights at their sole discretion.
DEFROSTING YOUR REFRIGERATOR
1. Unplug the refrigerator.
2. Remove the food from the refrigerator and place it properly to prevent food from melting.
3. Clear the drain pipe with a soft cloth. Prepare the water container for defrosting. Pay attention when cleaning
the compressor compartment water draining tray. Avoid overflow to the ground.
4. You can defrost naturally at room temperature, or use a plastic or wooden ice shovel to eliminate the frost.
5. You can also use the appropriate amount of hot water to speed up the defrosting. Use a dry towel to clean the
water after defrosting.
6. After defrosting, store the foods back in the cabinet.
7. Power on the refrigerator.
TROUBLESHOOTING
The door cannot be
properly or tightly closed.
Odor.
Loud noise.
Casing feels hot.
The door is stuck due to food or bottles.
The refrigerator is tilted.
Odorous or rotten food has been placed
inside the refrigerator.
The refrigerator is tilted.
The ambient temperature is high
or too much food is placed inside
the refrigerator.
Reduce or properly arrange the food inside.
Level the feet to make it horizontal.
Clean the door seal.
Odorous food shall be tightly wrapped.
Check whether there is any rotten food.
Clean the inside of the refrigerator.
Check whether the refrigerator is placed
on a stable surface.
It is normal on hot summer weather.
Reduce the food inside the refrigerator.
POSSIBLE CAUSES
POSSIBLE SOLUTIONS
PROBLEM