10
TROUBLE SHOOTING
CAUSE
PROBLEM
SOLUTION
Power light is off;
no mist
Power light is on and
air is generating, but
no mist.
Mist has an odor
Low Mist
No Mist
Warm mist coming out
of the humidifier is not
warm enough
Water is leaking from
the humidifier
The transducer (circular disk) is dirty
and/or overheated.
The humidifier is not plugged in and the
power is off.
The humidifier is placed directly on a
carpet or rug flooring.
The lid of the water level floater is
loose.
The humidifier or water is not clean.
The humidifier may have scale buildup,
water is dirty or has not been changed
in a long time.
There might be too much water
in the water trough.
The humidifier has been filled with
a large amount of water which is
hard for the water heater to fully
heat in one cycle.
Floater is loose and/or the water lid
is dirty.
Water lid is loose
Clean the transducer (circular disk)
Put the plug in socket correctly
and turn the humidifier on.
Elevate the humidifier onto a hard
surface.
Fill the tank with water; tighten the lid.
Open the water tank and
place it aside for 12 hours.
Wash the tank and/or change the water.
Wash the humidifier thoroughly
and fill with clean water.
Pour out all the water in the water
trough and put the tank back properly
with the correct amount of water.
Press the warm/cool icon multiple
times until the mist is at your warm
preferred temperature.
Tighten the lid of the floater
and wash the lid of the knob.
DISPOSAL: Do not dispose this product as unsorted municipal waste. Collection of such waste separately for special treatment is necessary.
Before calling hOme
®
Customer Service, review this list. It may save you time and expense. This list includes the most
common occurrences that are not the result of defective workmanship or materials in this humidifier.