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20

PROBLEM

ROOT CAUSE

CORRECTIVE ACTION

Flame effect works but heater 

function does not and the emberbed 

flashes when the heater button is 

pressed.

The heater is disabled.

With the power on press and hold the POWER 

button on the control panel for 10 seconds. 

Once re-enabled the emberbed lights will 

flash multiple times.

The remote control is not working.

There are no batteries.

Change the remote batteries.

The signal is poor.

Operate remote transmitter at a slow 

measured pace. 

Press the remote control buttons with an 

even motion  and gentle pressure. 

Repeatedly pressing buttons in rapid 

succession may cause the transmitter to 

malfunction.

The remote is too far from the heater.

Operate the remote at a distance less than 

20 ft from the front of the appliance; point 

the remote at the control panel.

Troubleshooting (continued)

Summary of Contents for 85804Y

Page 1: ...We strive to continually create quality products designed to enhance your home Visit us online to see our full line of products available for your home imporvement needs Thank you for choosing Home D...

Page 2: ...ucts heavier than the maximum weights indicated may result in instability causing possible injury NOTE Flat Panel TVs with base support should be placed squarely in the center of the stand with no ove...

Page 3: ...struct the front of this heater WARNING If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard WARNING Under...

Page 4: ...amaged do not attempt to use or plug in the power cord until the missing or damaged part is correctly replaced To avoid electric shock use only identical replacement parts when servicing double insula...

Page 5: ...e of the defective part s 5 Any installation labor construction transportation or other related costs expenses arising from defective part s repair replacement or otherwise of same will not be covered...

Page 6: ...N A 6 JJ Long Washerhead Screw PH SCRBLK001 34 KK Shelf Pin PH SPNPCSPLB2 8 LL Hinge N A 4 MM Wood Dowel PH DWLNTL001 18 NN Short Washerhead Screw N A 16 ZZ Touch up Pen N A 1 NOTE Hardware not shown...

Page 7: ...Panel 1 G Top Assembly 1 H Left Side Panel 1 I Right Side Panel 1 J Center Shelf 1 K Divider 1 L Upper Back Panel 1 M Side Back Panel 2 N Left Door 1 O Right Door 1 P Adjustable Shelf 2 Q Securing Bl...

Page 8: ...D and the Right Partition E 3 Attaching the front panels Attach 2 Hole Plastic Connector Blocks AA to the Left Partition C using Bolts DD Repeat this process for the Right Partition E Attach the Smal...

Page 9: ...c Connector Blocks AA onto the edge of the Center Shelf J Insert the Wood Dowels MM into the pre drilled holes on the ends of the Middle Front Panel F Connect the Left Front Panel B to the Middle Fron...

Page 10: ...Panel H using the Short Washerhead Screws NN Repeat for the Right Side Panel I Screw the Bolts DD through the 2 Hole Plastic Connector Blocks AA onto the edge of the Left Side Panel H Repeat for the...

Page 11: ...Connector Blocks AA Insert the Wood Dowels MM into the pre drilled holes on the completed assembly from Step 10 Using the Long Flathead Screw GG attach the Base Assembly A to the bottom of the comple...

Page 12: ...L to the completed assembly from Step 14 using the Long Washerhead Screws JJ Repeat for the Side Back Panels M Attach the Top Assembly G to the completed assembly from Step 13 Secure using the Bolts...

Page 13: ...bled screws from the Knobs FF then attach the Knobs FF to the Left Door N and Right Door O with the screws 16 18 17 Preparing the doors Installing the doors Attaching the knobs Attach the Left Door N...

Page 14: ...it and center in the fireplace insert opening Do not drag the fireplace insert across the Base Assembly A as it may scratch your unit 19 21 20 Installing the adjustable shelves Installing the fireplac...

Page 15: ...Corner Brace S to the Corner Extension R by inserting Bolts DD through the holes in the 2 Hole Plastic Connector Block AA and tighten 22 23 24 Preparing the corner extension Assembling the corner exte...

Page 16: ...and put the insert in a standby mode Push the Power button again to turn off all functions 1 2 Powering the fireplace NOTE Holding the Power button on the control panel for 10 seconds will disable th...

Page 17: ...ntain hazardous substances that could endanger the enviroment and human health This symbol marked on the battery and or packaging indicates that used battery shall not be treated as municipal waste In...

Page 18: ...ncrease the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experien...

Page 19: ...wall outlet connections or loose plugs can cause the outlet or plug to overheat Be sure the plug fits tight in the outlet Heaters draw more current than small appliances Overheating of the outlet may...

Page 20: ...le times The remote control is not working There are no batteries Change the remote batteries The signal is poor Operate remote transmitter at a slow measured pace Press the remote control buttons wit...

Page 21: ...y Friday 9 a m 6 p m EST Saturday Replacement Parts Part Description Qty 1 Remote Control 1 2 Flame Circuit Board 1 3 Blue LED Circuit Board 1 4 Flame Generator Drive Motor 1 5 Thermostat Sensor 1 6 B...

Page 22: ...s missing parts Before returning to the store call Home Decorators Customer Service 8 a m 7 p m EST Monday Friday 9 a m 6 p m EST Saturday 1 800 986 3460 HOMEDEPOT COM HOMEDECORATORS RETAIN THIS MANUA...

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