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Troubleshooting

Problem                                 Solution 

The tree does not 

light 

Ensure that all tree sections are plugged into 

each other and that the tree is plugged into 

the wall. If your tree came with a foot pedal, 

step on the On/Off button.

Check for loose, broken, or missing bulbs and  

replace as needed with the replacement 

bulbs provided  

Christmas Tree

Model:  21PG90231

Sku # 1006 215 608

TM

Not Full?

Spread Branches

Tree is in Demo Mode

Run Extension Cord 

Tree Topper?

Lights Cycle Through

Functions?

Branch Hanging Low?

Bend up

No Lights Working?

Check For Loose Connection

Ensure pole fully connected

Section Out?

Other Issue? Call 1-877-527-0313

To deactivate: 

Press & hold until multicolor 

lights blink 5 times
To activate: 

Press & hold until warm white 

lights blink 3 times

Function 

button

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