HomComfort HCPHSSQ, Manual

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10
Trouble Shooting
PROBLEM PROBABLE CAUSE SOLUTION
Pilot will not light
Gas valve may be OFF Turn the gas valve ON
Fuel tank is empty Refill LPG cylinder
Orifice blocked Clean or replace orifice
Air in supply system Purge air from lines
Loose connection Check all fittings
Pilot will not stay on
Debris around pilot Clean dirty area
Loose connection Tighten connections
Thermocouple bad Replace thermocouple
Gas leak in line Check connections using leak test
Lack of fuel pressure Fuel tank Is near empty. Refill.
Burner will not light
Pressure is low Fuel tank is near empty
Orifice blocked Remove, clean and replace
Control Valve not ON Turn valve ON
Thermocouple bad Replace thermocouple
Pilot light assembly bent or not in
correct location
Place pilot light in correct position and
retry
Burner flame is low Supply hose is bent or twisted
Straiten hose and perform leak test on
hose
Burner flame goes off immediately
after ignition
Low gas pressure
Let the pilot flame stay light for 10
minutes before setting variable knob
to LO
Thick black smoke Blockage in burner
Turn off the heater and let it cool.
Remove blockage and clear burner
inside and out
Carbon build up
Dirt or film on reflector and flame
screen
Clean reflector and flame screen