6
TROUBLESHOOTING
For replacement parts, call our customer service department at 1-800-643-0067, 8 a.m. - 6 p.m., EST,
Monday - Thursday, 8 a.m. - 5 p.m., EST, Friday.
F
Printed in China
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The product does not light.
1. One or more of the bulbs are
loose or out of the sockets.
1. Unplug the product. Starting with
the first unlit bulb, gently push
(don’t twist) each bulb firmly into
the socket. At the same time, look
and feel for a broken bulb in the
socket or an empty socket where a
bulb has fallen out.
A bulb is broken.
1. The bulb was impacted or
shifted during transport.
1. Mark it with a piece of tape and
unplug the product before
removing the bulb socket and any
fragments. Replace the broken
bulb. Should a light flicker while
doing this, you have probably
found the faulty bulb. Replace with
a new bulb.
A bulb is burned out.
1. Incorrect bulb or voltage is too
high.
1. The remaining bulbs will stay lit;
however, it is best to replace any
burned out bulbs as soon as you
find them.
REPLACEMENT PARTS LIST
PART
DESCRIPTION
PART #
F
BULB
W14L0099-B
