Hoggi BINGO Evolution, Service Instructions Manual, Page: 14 / 42

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3.5 Customer service
Our customer service will be happy to answer any technical questions you may have.
Please refer to the last page for contact addresses and telephone numbers.
3.6 Service and repairs
Service and repairs on the
BINGO Evolution
rehab pushchair may only be carried out by your specialist dealer. In case
of problems, contact your responsible specialist dealer. In case of repairs, you will only receive original spare parts there.
Spare parts and replacement units are available during the entire service life of the product, but only for a maximum of 2
years after the sale of the last product in this series.
The wheelchair is custom made for the first time user. Therefore, no replacement wheelchair is available in the
initial configuration. In order to ensure a correct spare parts delivery the serial no. of your wheelchair is required.
We are happy to help you find a dealer near you.
You can reach us at:
info@hoggi.de
3.7 Packing and shipping instructions
If
BINGO Evolution
has to be sent back to the manufacturer for repair or exchange the product must be thoroughly
cleaned/disinfected beforehand and put in a hygienically safe condition.
Packaging is done by wrapping the product in a clean film, ideally with air cushions and the subsequent use of a
sufficiently large cardboard box, so that no transport damage can occur.