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Warranty card
1. Stamp ...........................................................................
2. Date of sale ..................................................................
3. Signature ......................................................................
4. Device name .....................................................................
5. Device model ....................................................................
6. Serial No. or lot No. ...........................................................
General terms and conditions of warranty
1. The Warrantor for this product warrants that within 36 months from the
product purchase date confirmed with a duly completed warranty card, the
product will be, at the discretion of the Warrantor, subject to:
a) free repair to be performed by the Warrantor, with the reservation that
removed, damaged or faulty parts of the product shall become the property
of the Warrantor in order to ensure the Customer’s safety,
b) replacement with a new product at the point of product purchase, as a
result of which the damaged or faulty product shall become the property of
the Warrantor,
c) return in exchange for reimbursement of the product’s purchase price, as
a result of which the damaged or faulty product shall become the property
of the Warrantor
2. A damaged product means a product failing to provide the features
described in the Instruction Manual due to intrinsic properties of the device.
3. The Beneficiary under the warranty shall deliver the appliance to the
Customer Service Point at a given store in order to submit a complaint
about the equipment. When asserting your rights under warranty, you need
to present a duly completed warranty card or a purchase receipt/invoice
together with an as detailed as possible description of the device’s defect,
in particular of the external manifestations of the defect.
4. A warranty card without the vendor’s stamp and signature and without the
sale date is invalid.
5. The warranty excludes products with physical damage other than that
caused by the manufacturer or distributor, including specifically any
damage resulting from incorrect usage or force majeure.
6. The warranty excludes products without the tamper-proof seal, unless an
authorized Service employee has removed the seal.
7. The Service shall endeavour to complete the repair within 21 days. The
said time limit may be extended to 1 month in the event that spare parts
currently unavailable at the Service must be purchased.
8. To facilitate the repair, the product should be returned to the Service
complete with all its original components.
