HOFFEN POJM180275, Instruction Manual

Page: 30 / 30

Warranty card
1. Stamp ...............................................................................................................................
2. Date of sale ......................................................................................................................
3. Signature ..........................................................................................................................
4. Device name ....................................................................................................................
5. Device model ...................................................................................................................
6. Serial no. or lot no. ..........................................................................................................
General terms and conditions of Warranty
1. Within the 36-month term of Warranty (starting on the date of sale entered in the
duly completed warranty card), the Warrantor shall, at its discretion:
a) repair the product free of charge, subject to the condition that the Warrantor shall
keep the dismantled/damaged/faulty parts of the product for the sake of the User’s
safety,
b) replace the product with a new one at the point of purchase, subject to the condition
that the Warrantor shall keep the damaged/faulty product,
c) return the product’s purchase price to the User, as a result of which the Warrantor
shall keep the damaged/faulty product.
2. A damaged/faulty product is held to mean a product which fails to fulfil the
functions described in the user’s manual due to an intrinsic property of the
appliance.
3. The Beneficiary under the warranty shall deliver the appliance to the Customer
Service Point at a given store in order to submit a complaint about the appliance.
When exercising your rights under the warranty, present proof of purchase
(receipt, invoice) and describe the defect in as much detail as possible, including
in particular its external manifestations.
4. A warranty card missing a stamp, date of sale or a signature of the seller shall be
deemed invalid.
5. The warranty does not cover products with mechanical damage that occurred
through no fault of the manufacturer or distributor, and in particular damage that
occurred due to incorrect use or as a result of force majeure.
6. The warranty does not cover products with the protective seal removed, unless it
has been removed by an authorized employee of a service centre.
7. The Service shall endeavour to complete the repair within 21 days. The said
time limit may be extended to 1 month in the event that spare parts currently
unavailable at the repair centre must be purchased.
8. It is recommended that the entire product be turned over upon submission of a
complaint, so as to facilitate service operations.
9. This Warranty for the consumer product sold does not exclude, restrict or suspend
any rights of the Buyer related to the product’s inconsistency with the contract
of sale/purchase pursuant to the Civil Code of 23 April 1964 (Journal of Laws
2014.121).
10. Territorial scope of warranty coverage: territory of the Republic of Poland.