HOFFEN FJ-15A, Instruction Manual, Page: 21 / 24

11. WARRANTY
In order to file a complaint, please bring the purchased product to the Customer
Support Point in any Biedronka store. If you should have any questions or concerns
as to the product’s operation, please send them to the following e-mail address:
info@joinco.com.pl.
1. The guarantor of this product provides a 36-month warranty counted from the
date of the product’s purchase. If a defect is identified, the appropriate complaint
should be filed to the point of purchase.
2. A damaged product is a product, which fails to fulfil the functions specified in the
instruction manual due to an internal property.
3. The individual authorised to exercise the guarantee is obliged to deliver the device
to the Customer Support Point of the given store in order to file a complaint towards
the device with proof of purchase (receipt, invoice). An exhaustive specification of
the defect in question should also be included.
4. The warranty does not cover physical damage not attributable to the manufacturer
or distributor.
5. The warranty does not cover products subject to repair, modification, or structural
alternation attempts.
6. The warranty does not cover components subject to natural wear in use.
7. When filing a complaint, please provide the complete device in order to facilitate
identification of the defect.
8. The repair shop will do everything in its power to complete the repairs within
21 days. This time may be extended to 1 month when the repair shop should need
to order any replacement parts not currently in stock.
9. This warranty for the sold consumption good does not exclude, restrict, or suspend
the rights of the purchaser established in the provisions on implied warranty for
defective sold objects in accordance with the regulations of the Civil Code dated
23 April 1964 (Journal of Laws 2014.121).
10. The warranty protection covers the territory of Poland and products purchased at
the Biedronka store chain only.
12. UTILISATION OF USED PRODUCT
This symbol means that the product cannot be disposed together with
other household waste. The law of Poland prohibits combination of used
electrical and electronic equipment with other waste under the penalty
of a fine. If you utilise the product properly, you can prevent the potential
negative effects on the natural environment and human health, which would
result from improper handling of electrical and electronic equipment waste.
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