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Customer Service
Customer Service Center
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Address:
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Lai Chi Kok, Kowloon, Hong Kong
Tsim Sha Tsui (for personal customers only): 3/F Hermes House, 10 Middle Road,
Tsimshatsui, Kowloon, Hong Kong
Kwun Tong (for personal customers only): Suite E, 12/F Legend Tower, 7 Shing Yip
Street, Kwun Tong, Kowloon, Hong Kong
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Hong Kong
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Yuen Long, NT, Hong Kong
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Plaza, Shatin, NT, Hong Kong
Hours:
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Service Scope:
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Technical Support:
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Hotline
24-hour PCCW Consumer Service Hotline : 1000
24-hour PCCW Business Customer Hotline : 10088
For account and customer service inquiries
Sales hotline: 2888 0008 (press 4)
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Online inquiries
Consumer Service Email Address : [email protected]
Business Customer Email Address : [email protected]
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