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Activate SOS on your Keypad

In an emer

g

ency you can activate your HomeShield alarm with the SOS button on your Keypad. 

To do this, follow the steps below:

Press and hold the 

SOS

 button on the Keypad for 

3 seconds

. You will hear a beep and the 

button’s li

g

ht will turn 

g

reen, to show that SOS has been activated.

Activatin

g

 SOS will raise the 

Alarm

. You can customize what happens when the SOS button is 

pressed, such as your 

Siren

 soundin

g

 or your 

Hive Li

g

hts

 switchin

g

 on, and who will be notified 

from your chosen contacts, in your Hive app.

To disable SOS simply activate 

Home

 

mode

, either on your Keypad, in the Hive app or Apple 

Watch. The 

SOS

 button on the Keypad will turn white when SOS is deactivated.

An alarm report will be created to show any activity and video captured by your chosen cameras 
durin

g

 the 

active SOS time

.

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SOS

SOS

Keypad SOS

Summary of Contents for Keypad

Page 1: ...Welcome to Hive This guide tells you everything you need to know to set up your Hive Keypad Keypad user guide ...

Page 2: ...e Keypad s packaging before proceeding to assemble your Hive Keypad If you re missing any parts please get in touch with our customer care team by visting www hivehome com contact us 2x Screws 2x Wall plugs Wall mount Keypad What s in the box ...

Page 3: ...siting www hivehome com install Important If you are installing the Keypad using the wall mount you should be competent using power tools If you need to drill into brick or stone you ll need an SDS power drill and masonry bits Phillips screwdriver 1 Pencil marker Spirit level Drill bits 6mm 12mm Power drill Tools you may need ...

Page 4: ...03 A typical location for a Keypad is in your hallway close to your front door for ease of access when arming or disarming your home Where to place ...

Page 5: ...ountdown to arming the home starts You can adjust the countdown period in HomeShield Settings 1 2 3 Home mode Sleep mode Away mode Family and guest access Family members and guests will need their own PIN to disarm HomeShield You can assign new PINs or change your own PIN in the Hive app You can set your HomeShield alarm using the using the Keypad Hive app Apple Watch or Voice commands How to use ...

Page 6: ...g SOS will raise the Alarm You can customize what happens when the SOS button is pressed such as your Siren sounding or your Hive Lights switching on and who will be notified from your chosen contacts in your Hive app To disable SOS simply activate Home mode either on your Keypad in the Hive app or Apple Watch The SOS button on the Keypad will turn white when SOS is deactivated An alarm report wil...

Page 7: ...old the reset button for 5 seconds This will put the Keypad back in to pairing mode You can then use the Hive app to add your Keypad to HomeShield again Low battery If your keypad battery light is flashing red you will need to replace its batteries soon If your keypad battery light is solid red it will soon shut down unless you replace its batteries immediately Your Keypad accepts 2x CR123 batteri...

Page 8: ... 2017 Centrica Connected Home Limited Registered in England No 5782908 Registered office Millstream Maidenhead Road Windsor Berkshire SL4 5GD All rights reserved ...

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