Hitron HDG-3x0 series Instruction Manual Download

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• Restore

Import and apply a setting value saved to a user PC.

Note:

Backup and Restore can only be used on the same unit running the same firmware. This

feature is not intended for multi-configurations or for firmware upgrades.

7) Support

The support page provides valuable information on troubleshooting and contact information, should
you require technical assistance.

• Logs

The network Camera support system log information. Click the System Log button to get the log
data.

• Update Server

Server Report:

Click the Server Report button to get the important information about the

server’s status and should always be included when requesting support.

Parameter List:

Click the Parameter List button to see the unit’s parameters and their

current settings.

3.5.6 About

The following website will provide the support information for the Network Camera information and
operation.

Summary of Contents for HDG-3x0 series

Page 1: ...www hitron co kr Full HD VP DOME NETWORK CAMERA Please read this manual thoroughly before use and keep it handy for future reference INSTRUCTION MANUAL ...

Page 2: ...cked by the qualified personnel before operating it any further Unplug the unit from the wall outlet if it is not going to be used for several days or more To disconnect the cord pull it out by the plug Never pull the cord itself Allow adequate air circulation to prevent internal heat build up Do not place the unit on surfaces rugs blankets etc or near materials curtains draperies that may block t...

Page 3: ... NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS CAUTION CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES 003 CET APPAREIL NUMÉ RIQUE DE LA CLASSE A EST CONFORME À LA NORME ...

Page 4: ...nce receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or...

Page 5: ...a Setup 16 3 5 1 Basic Configuration 16 1 Users 17 2 Network 17 3 Video Image 18 4 Audio 21 5 Date Time 23 3 5 2 Video Image 24 3 5 3 Audio 30 3 5 4 Event 31 1 Event In 31 2 Event Out 36 3 Event Map 45 3 5 5 System 46 1 Information 46 2 Security 47 3 Date Time 50 4 Network 51 5 Language 57 6 Maintenance 61 7 Support 62 3 5 6 About 62 3 6 Playback 63 3 7 Help 65 3 8 Resetting to the factory default...

Page 6: ...tings and real time monitoring screens are also provided through an access to the web The Network Camera is fully featured for security surveillance and remote monitoring needs It is based on the DSP compression chip and makes it available on the network as real time full frame rate Motion JPEG and H 264 or MPEG 4 video streams The alarm input and alarm output can be used to connect various third ...

Page 7: ...ch as sensors and relays enabling the system to react to alarms and activate lights or open close doors Resolution The Network Camera supports two kinds of resolutions according to the model name HDG T302 HDB T3x2 Series 1 Megapixel 30fps 1280x720 HDG T322 HDB T3x2 Series 2 Megapixel 30fps 1920x1080 Micro SD Recording support The Network Camera also supports a micro SD memory slot for local record...

Page 8: ...itored 2 Extension Cable 26pin camera extension cable Extension Cable NO Wire Color Description 1 Red AC24V DC12V White AC24V GND Main Power 2pin terminal DC12V AC24V max 4 0Watt 2 Green AC24V DC12V Black AC24V GND Heater Power 2pin terminal max 10Watt DC12V max 20Watt AC24V 3 Pink Alarm In Yellowish Green GND Yellow AD Key Brown GND Light Blue Alarm Out Gray GND Alarm Input AD Key Input Alarm Out...

Page 9: ...ld the unit mass If not the Dome Camera could fall causing injury 2 Attach the safety wire for securing the dome camera to ceiling or structure not to fall 3 Extract each wire through the cable hole connect BNC cable and communication lines 4 Unlock torx screws 4x the dome cover and fix the dome case firmly with supplied mounting screws 4x plastic anchors 4x O Rings 4x 5 Adjust desired focus and s...

Page 10: ...t is slot A Please ensure that the cables are facing upwards and the heater is pointing towards the Dome 2 Place the PCB in slot B Please ensure that the PCB is facing inside of the Dome with the connection blocks at the top 3 Place the plug in the Socket C J3 which is found on the controller board Cheater IF Applicable Power Supply 24VAC 12DCV Power Consumption 20Watt 10Watt Heater On at 41 F 5 C...

Page 11: ...s Connect the device to the AO Alarm Out and G Ground connectors Connecting Video Output Video Output is used for an easy zoom and focus control when installing lens Set Video Switch SW2 on the board to On position to output the video signal Video Output is restricted to VGA 640x480 resolution Caution After lens installation you must set Video Switch to Off position to provide the best performance...

Page 12: ...le any network devices connected to the network will be displayed in the list 3 Select the camera on the list and click right button of the mouse You can see the pop up menu as below 4 Select Assign IP You cam see a Assign IP window Enter the required IP address Note For more information refer to the Smart Manger User s Manual ...

Page 13: ...view streaming video in Microsoft Internet Explorer set your browser to allow ActiveX controls 3 1 Access from a browser 1 Start a browser Internet Explorer 2 Enter the IP address or host name of the Network Camera in the Location Address field of your browser 3 You can see a starting page Click Live View Playback or Setup to enter web page 4 The encoder s Live View page appears in your browser ...

Page 14: ...Note The default administrator username and password is admin If the password is lost the Network Camera must be reset to the factory default settings See 3 8 Resetting to the Factory Default Settings for more details To prevent network eavesdropping when setting the admin password this can be done via an encrypted HTTPS connection which requires an HTTPS certificate see note below To set the pass...

Page 15: ...eo stream The Pause button pause the video stream being played The Snapshot button takes a snapshot of the current image The location where the image is saved can be specified The digital zoom activates a zoom in or zoom out function for video image on the live screen The Full Screen button causes the video image to fill the entire screen area No other windows will be visible Press the Esc button ...

Page 16: ... camera by clicking Setup in the top right hand corner of the Live View page Click on this page to access the online help that explains the setup tools When accessing the Network Camera for the first time the Admin Password dialog appears Enter your admin name and password set by the administrator Note If the password is lost the Network Camera must be reset to the factory default settings See 3 8...

Page 17: ...rator An administrator has unrestricted access to the Setup tools and can determine the registration of all other users Enable anonymous viewer login Check the box to use the webcasting features Refer to 3 5 2 Video Image for more details 2 Network The network camera support both IP version 4 and IP version 6 Both versions may be enabled simultaneously and at least one version must always be enabl...

Page 18: ... Network Camera Subnet mask Specify the mask for the subnet the Network Camera is located on Default router Specify the IP address of the default router gateway used for connecting devices attached to different networks and network segments Notes 1 DHCP should only be enabled if using dynamic IP address notification or if your DHCP server can update a DNS server which then allows you to access the...

Page 19: ...marily for low cost applications that requires additional error robustness this profile is used rarely in videoconferencing and mobile applications it does add additional error resilience tools to the Constrained Baseline Profile The importance of this profile is fading after the Constrained Baseline Profile has been defined H 264 BP Base Profile Originally intended as the mainstream consumer prof...

Page 20: ...e monitored area CBR allows you to set a fixed target bitrate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot the frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either the frame rate or the image quality whenever the bit rate needs to ...

Page 21: ...tings JPEG frame rate Same as the video settings JPEG quality Select the picture quality If users want to have a high quality of fast image one by one please decrease the value For the purpose of general monitoring please do not change a basic value Such act may cause a problem to the system performance When satisfied with the settings click Save or click Reset to revert to previously saved settin...

Page 22: ... too low or high it is possible to adjust the input gain for the microphone attached to the network camera Audio Output Enable full duplex Check the box to enable Full Duplex mode It means that you can transmit and receive audio talk and listen at the same time without having to use any of the controls This is just like having a telephone conversation This mode requires that the client PC has a so...

Page 23: ... automatically adjust for daylight savings time select the Automatically adjustment for daylight saving time changes From the Time Mode section select the preferred method to use for setting the time Synchronize with computer time sets the time from the clock on your computer Synchronize with NTP Server the video encoder will obtain the time from an NTP server every 60 minutes Set manually this op...

Page 24: ...24 3 5 2 Video Image Basic Refer to 3 5 1 Basic Configuration Video Image for more details ...

Page 25: ... value in the range 1 10 Lower values mean less color saturation Saturation Adjust the image s contrast by raising or lowering the value in this field Sharpness Controls the amount of sharpening applied to the image A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the image would be less sharp Enable flip image Check this checkbo...

Page 26: ...r light conditions The default setting is Auto with DC IRIS Automatic Automatically sets the amount of light detected by the DC IRIS and AGC Hold Current Fixes the exposure at its current state Value Select a value in the drop down list to tune the exposure The default setting is 3 Enable automatic IRIS adjustment This checkbox should always be set to be checked except during focusing or when usin...

Page 27: ...and compensation for the light source color This can be used in most situations and is the recommended setting Fixed Incandescent Fixed color adjustment ideal for a room with incandescent a glow lighting and good for a normal color temperature around 2600K Fixed Fluorescent Fixed color adjustment good for fluorescent lighting with a color temperature around 4000K to 5000K Fixed Outdoor Fixed color...

Page 28: ...the mouse It is also possible to resize or delete or move the window by selecting the appropriate window at the mouse menu on the video screen To create a mask window follow steps 1 Click the right button of mouse to see the mouse menu 2 Select New Privacy Mask in the mouse menu 3 Click and drag mouse to designate a mask window area You can also modify or delete a motion index Select an index and ...

Page 29: ...ite Copies the HTML code generated on the screen and paste it in page code of the website you want to display live video Note To use webcasting service the Enable Anonymous viewer login option must be checked Refer to 3 5 1 Basic Configuration Users for more details ...

Page 30: ...30 3 5 3 Audio Refer to 3 5 1 Basic Configuration Audio for more details ...

Page 31: ...31 3 5 4 Event 1 Event In On Boot This is used to trigger the event every time the Network Camera is started Select Enable to activate the motion event ...

Page 32: ...arm event The network camera support 1 alarm input ports Type Choose the type of alarm you wish to use from the drop down list Dwell Time Set the dwell time an event lasts for the specified dwell time from the point of detection of an alarm input ...

Page 33: ...tion makes use of the manual trigger button provided on the live view page which are used to start or stop the event type manually Alternatively the event can be triggered via the product s API Application Programming Interface ...

Page 34: ... part of a motion window needs to be masked this can be configured in a Mask window Pre Viewer Motion detection windows are configured by Motion or Mask windows Each window can be selected by clicking with the mouse It is also possible to resize or delete or move the window by selecting the appropriate window at the mouse menu on the video screen To create a motion or mask window follow steps 1 Cl...

Page 35: ...he sensitivity for the motion detection Sensitivity Sets up the sensitivity for the motion detection Dwell Time Set the hold time an event lasts for the specified hold time from the point of detection of a motion You can also modify or delete a motion index Select an index and then click the Modify or Delete button Select Enable to activate the motion window Network Loss This is used to trigger th...

Page 36: ...ss to be used as the sender for all messages sent by the Network Transmitter Interval Represents the frequency of the email notification when an event occurs Aggregate events Shows the maximum number of emails sent within each interval If your mail server requires authentication check the box for Use authentication to log in to this server and enter the necessary information User Name Password Ent...

Page 37: ...server Images can be sent as e mail attachments Check the box to enable the service FTP Setting Server Enter the server s IP address or host name Note that a DNS server must be specified in the TCP IP network settings if using a host name Port Enter the port number used by the FTP server The default is 21 Use passive mode Under normal circumstances the Network Camera simply requests the target FTP...

Page 38: ...the pre trigger buffer enter the desired total length in seconds minutes or hours and specify the required image frequency Post event This function is the counterpart to the pre trigger buffer described above and contains images from the time immediately after the trigger Configure as for pre event Prefix file name This name will be used for all the image files saved If suffixes are also used the ...

Page 39: ...ser name Password Provide your log in information HTTP Server Test When the setup is complete the connection can be tested by clicking the Test button Alarm Out When the network camera detects an event it can control external equipment connected to its alarm output port Check the box to enable and then select either Enable When you select Enable alarm out the output will be activated for as long a...

Page 40: ...om your PC Provide the path to the file directly or use the Browse button to locate it Then click the Upload button An audio file for Audio Alert can be made by Audio Recorder tool in the NautilusClient16 software Audio Alert Test When the setup is complete the audio output can be tested by clicking the Test button To remove an audio file select index and click the Remove button Note For a proper ...

Page 41: ...splayed as below Click Tool in the menu of the main window and select Audio Recorder to start Audio Recorder Audio Recorder window will be appeared The description of each button in the ARecorder window follows Open Open an audio file Capture Capture audio from the microphone in your PC Save Save a captured file to your PC PCM format Encode Encode a current capture file or opened PCM file to G 711...

Page 42: ...en set the file name to save a current capture file with PCM format If you don t need to make any PCM file skip this step and then go to the step 5 directly 4 Click the Open button and then select the file name to open an audio file in PCM format 5 Click the Encode button to encode a current audio file to G 711 format for Audio Alert Set the file name and encode parameters Caution All parameters m...

Page 43: ...for the storage device pre recording Post event Enter post event time value for the storage device pre recording Device Setting Select Device Type to be recorded in the drop down list SD built in SD card CIFS A file format for a NAS device NFS A file format for a NAS device Note1 Common Internet File System CIFS is a remote file access protocol that forms the basis for Windows file sharing network...

Page 44: ...ddress Enter IP address for NAS device Remote Directory Enter directory or folder location to be recorded in the NAS device Capacity Enter the capacity of storage to be used It must be less than the total storage capacity IP Password Enter ID and Password The network camera will ask them whenever you access NAS device Check Press the Check button to check the validity of Device Setting data Format...

Page 45: ...allows you to change the settings and establish a schedule for each event trigger from the Network Camera You can register the event map up to max 15 Click Add button to make a new event map and you can see a popup window as below ...

Page 46: ... server that listens for these The destination server must first be configured on the Event In page Enter a message you want to send Record Select Record checkbox to record video stream when an event has occurred The Record option must first be configured on the Event Out page 3 5 5 System 1 Information You can enter the system information This page is very useful when you refer device information...

Page 47: ...ymous viewer login to the Live View page as described below User Setting Check the box to enable anonymous viewer login to the Network Camera without the user account When using the user account users have to try log in at every access User List Setting This section shows a registered user account Enter a user name and password to be added and register them by pressing the Add button You can see t...

Page 48: ...ist for the administrator Operator and Viewer to enable HTTPS connection set to HTTP by default HTTP HTTPS HTTP HTTPS Upload Certificate To use HTTPS for communication with the Network Camera An official certificate issued by a CA Certificate Authority must be uploaded from your PC Provide the path to the certificate directly or use the Browse button to locate it Then click the Upload button Pleas...

Page 49: ...dresses added to the list are set as allowed or denied addresses All other IP addresses not in this list will then be allowed or denied access accordingly that is if the addresses in the list are allowed then all others are denied access and vice versa See also the online help for more information Note that users from IP addresses that will be allowed must also be registered with the appropriate a...

Page 50: ...t Automatically adjustment for daylight saving time changes From the Time Mode section select the preferred method to use for setting the time Synchronize with computer time sets the time from the clock on your computer Synchronize with NTP Server the video encoder will obtain the time from an NTP server every 60 minutes Set manually this option allows you to manually set the time and date Note No...

Page 51: ...51 4 Network Setting in regard to network can be executed Settings for IP DNS Host Name Port and ARP Ping can be established along with setting for DDNS uPnP QoS Zeroconfig and Bonjour ...

Page 52: ...CP Automatically use the DNS server settings provided by the DHCP server Click the View button to see the current settings Use the following DNS server address to enter the desired DNS server by specifying the following Domain name enter the domain s to search for the host name used by the Network Camera Multiple domains can be separated by semicolons The host name is always the first part of a Fu...

Page 53: ...w cctv network co kr Enable DDNS Check to get DDNS service to be available DDNS Server Select the DDNS server Registered host Enter an address of the DDNS server Username Enter an ID to access to the DDNS server Password Enter a password to be used for accessing the DDNS server Confirm Enter a password again to confirm it Maximum time interval Set a time interval to synchronize with the DDNS serve...

Page 54: ... function is for sending Video and Audio to Multicast group Enable Multicast Check the box to enable multicast operation Multicast destination IP Enter an IP between 224 0 0 0 and 239 255 255 255 Although it is empty an IP will be entered automatically RTP port Enter a value between 1024 and 65532 RTP TTL Enter a value between 1 and 255 If a network status is smooth enter a lower value On the othe...

Page 55: ...ating systems and clients that support this protocol Note UPnP must be installed on your workstation if running Windows XP To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networking Services section Click Details and then select UPnP as the service to add ...

Page 56: ...n may use and thus control over bandwidth races between applications DSCP Settings For each type of network traffic supported by your network video product enter a DSCP Differentiated Services Code Point value This value is used to mark the traffic s IP header When the marked traffic reaches a network router or switch the DSCP value in the IP header tell the router or switch which type of treatmen...

Page 57: ...vate network to the outside that is the Internet Security on the private network LAN is increased since most broadband routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when your network cameras are located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal pr...

Page 58: ...ing The Network Camera automatically search for NAT routers on your network manual setting Select this option to manually select a NAT router and enter the external port number for the router in the field provided Notes If you attempt to manually enter a port that is already in use an alert message will be displayed When the port is selected automatically it is displayed in this field To change th...

Page 59: ...rs and printers to connect to a network automatically Without zeroconf a network administrator must set up services such as Dynamic Host Configuration Protocol DHCP and Domain Name System DNS or configure each computer s network settings manually which may be difficult and time consuming Zeroconf is built on three core technologies Assignment of numeric network addresses for networked devices link...

Page 60: ... Also known as zero configuration networking Bonjour enables devices to automatically discover each other on a network without having to enter IP addresses or configure DNS servers Bonjour is a trademark of Apple Computer Inc 5 Language It will be able to select a user language The type of language it will be able to select is the English the French the German the Spanish and the Italian ...

Page 61: ... address the default router the subnet mask the system time Default The default button should be used with caution Pressing this will return all of the Network Camera s settings to the factory default values including the IP address Update Server Carry out the upgrade by importing an upgrade file and pressing the Upgrade button During the upgrade do not turn off the power of the Network Camera And...

Page 62: ...d you require technical assistance Logs The network Camera support system log information Click the System Log button to get the log data Update Server Server Report Click the Server Report button to get the important information about the server s status and should always be included when requesting support Parameter List Click the Parameter List button to see the unit s parameters and their curr...

Page 63: ...when playing the video clip in the Micro SD memory 2 Playback Buttons To view a recording data in the SD local storage select it from the list and click the Playback buttons Go to the first go to the beginning of the video clip Fast backward play Backward play play backward of the video clip Step backward play go back one frame of the video clip Pause pause playback of the video clip Step forward ...

Page 64: ...ar Search results from the SD local storage in the network camera connected are displayed monthly If there is a recorded data for a particular date a blue square on the date will be displayed 6 Play Time Displays time of the video playing 7 Event Search Window Select a search option in the drop down list and click GO button You can also enter the time period for searching If you click Start Date o...

Page 65: ...ndow will be provided as a popup window so that users can open and read it without a need for log in It will offer a description on setting and Help page by which users can manipulate the Network Camera without a reference to the manual ...

Page 66: ...a to the factory default settings using the Reset Button 1 Switch off the Network Camera by disconnecting the power adapter 2 Open the lens cover 3 Press and hold the Control Button SW1 on the board with your finger while reconnecting the power 4 Keep the Control button SW1 pressed during about 2 seconds 5 Release the Control Button SW1 6 The network camera resets to factory defaults and restarts ...

Page 67: ... black white Check the Video Image setting Blurred images Refocus the camera Poor image quality Increased lighting can often improve image quality Check that there is sufficient lighting at the monitored location Check all image and lighting settings Rolling dark bands or flickering in image Try adjusting the Exposure Control setting under AE and AWB part H 264 not displayed in the client Check th...

Page 68: ...eventive maintenance allows detection and correction of minor that faults before they become serious and cause equipment failure Every three month perform the following maintenance 1 Inspect all connection cables for deterioration or other damage 2 Clean components with a clean damp cloth 3 Verify that all the mounting hardware is secure ...

Page 69: ...y Multi user authority HTTPS IP Filtering Privacy Zone Max Connection 10 API Programming Interface API Supported Open Platform Compatible Milestone ONVIF Alarm Triggers Motion Detection External Input Manual Trigger Alarm Events File upload via FTP and HTTP Notification via E mail HTTP and TCP External Output activation Audio alert activation Video Buffering Pre and Post Alarm Motion Detection Yes...

Page 70: ...stem Microsoft Windows 98 Microsoft Windows ME Microsoft Windows 2000 Microsoft Windows XP or Microsoft Windows Vista CPU Intel Core 2 Duo 2Ghz or higher 1GB RAM or more 10GB free disk or higher VGA AGP Video RAM 32MB or higher 1024x768 24bpp or higher ...

Page 71: ...71 Full HD VP DOME NETWORK CAMERA Printed in Korea ...

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