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What HitchFire Will Do
If after inspection we find that a product failed due to a manufacturing or
material defect, we will repair or replace the product, at our option, without
charge.
How To Obtain Warranty Service
Return the product, freight prepaid, to the HitchFire Dealer from whom it
was purchased; or, contact HitchFire Customer Satisfaction Department
for return authorization: toll free 1-800-515-5286. Collect shipments or
shipments without return authorization cannot be accepted.
REPAIRS
If your HitchFire product needs service or repair due to normal wear and
tear, animal attack, accident or some other reason that is not covered
under the warranty we will provide the necessary service for a reasonable
charge, plus shipping and handling. We require that products accepted
for any repair be properly cleaned according to our recommended care
instructions. Please send your product that requires repair, postage
prepaid, along with a description of what needs attention. For service and
repairs, please contact our Customer Satisfaction Department: toll free
1-800-515-5286
How State Law Relates To This Warranty
This warranty gives you specific legal rights, and you may have other rights
that vary from state to state.
Warranty Term
Limited two year warranty applies to all grill components.