Hitachi USP V, Configuration Manual, Page: 12 / 70

xii Preface
Hitachi Universal Storage Platform V/VM Configuration Guide for SGI
®
IRIX
®
Host Attachment
Getting Help
If you need to call the Hitachi Data Systems Support Center, please gather as
much information about the problem as possible, including:
•
The circumstances surrounding the error or failure.
•
The exact content of any error message(s) displayed on the host
system(s).
•
The data in the CCI error log file and trace data (all files in HORCM_LOG
directory).
•
The remote service information messages (R-SIMs), including reference
codes and severity levels, displayed by Storage Navigator and/or
HiCommand Device Manager.
The Hitachi Data Systems customer support staff is available 24 hours/day,
seven days a week. If you need technical support, please call:
•
United States: (800) 446-0744
•
Outside the United States: (858) 547-4526
Comments
Please send us your comments on this document. Make sure to include the
document title, number, and revision. Please refer to specific section(s) and
paragraph(s) whenever possible.
•
E-mail: doc.comments@hds.com
•
Fax: 858-695-1186
•
Mail:
Technical Writing, M/S 35-10
Hitachi Data Systems
10277 Scripps Ranch Blvd.
San Diego, CA 92131
Thank you! (All comments become the property of Hitachi Data Systems
Corporation.)