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Summary of Contents for S10mini IR.LINK

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Page 3: ...B All Rights Reserved Copyright 2001 2008 Hitachi Ltd The contents of this publication may be revised without prior notice No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher Printed in Japan BI NR HS IC NS FL MW20 AI8 0 ...

Page 4: ...ely This manual divides the safety precautions into DANGERs and CAUTIONs Failure to observe these warnings may result in death or serious injury Failure to observe these cautions may result in injury or property damage Failure to observe any may lead to serious consequences All of these DANGERs and CAUTIONs provide very important precautions and should always be observed Additional safety symbols ...

Page 5: ...reign matter into this product This may cause a malfunction failure or fire 2 Wiring REQUIREMENT Be sure to ground this product with FG Failure to ground this product may lead to a malfunction or shock hazard CAUTION Connect this product to a power supply with the same ratings Connecting this product to a power supply exceeding its voltage rating may lead to a fire Wiring must be conducted by a qu...

Page 6: ...ng is safe before changing programs running or stopping this product while on the fly or producing forced output Mishandling may lead to product breakdown or an accident Turn on the product according to the correct power on procedure Mishandling may lead to product breakdown or an accident 4 Maintenance PROHIBITION Do not disassemble or remodel this product as this may lead to a malfunction failur...

Page 7: ...er than that which was delivered The malfunction was caused by modifications or repairs made by a vendor other than the vendor that delivered the unit The malfunction was caused by a relay or other consumable which has passed the end of its service life The malfunction was caused by a disaster natural or otherwise for which the vendor is not responsible The warranty mentioned here means the warran...

Page 8: ...ct IR LINK LQE541 Changes added to this manual Description of added changes Page Subsection 6 1 4 Replacing or adding on the module is newly added 6 5 In addition to the above changes all the unclear descriptions and typographical errors found are also corrected without prior notice ...

Page 9: ...on record Revision No Revision Record revision details and reason for revision Month Year Remarks A First Edition October 2001 B Subsection 6 1 4 Replacing or adding on the module is newly added October 2008 ...

Page 10: ...s and storage requirements etc must be calculated according to the formula 2n The following examples show the results of such calculations by 2n to the right of the equals signs 1 KB kilobyte 1 024 bytes 1 MB megabyte 1 048 576 bytes 1 GB gigabyte 1 073 741 824 bytes As for disk capacities they must be calculated using the formula 10n Listed below are the results of calculating the above example c...

Page 11: ... 2 Cable specifications 3 4 3 2 3 Examples of cabling 3 5 4 USER GUIDE 4 1 4 1 Software Configuration of IR LINK System 4 2 4 2 Startup of Tasks Activated by Interrupting I O Input 4 4 4 2 1 Outline 4 4 4 2 2 The Configuration and Installation of the IR Station module 4 4 4 2 3 Registration of interrupting tasks 4 5 4 2 4 Startup Timing 4 6 4 3 NET Status 4 7 4 4 S register 4 8 4 5 S table 4 9 4 6...

Page 12: ... 6 4 6 1 4 Replacing or adding on the module 6 5 6 2 Troubleshooting 6 8 6 2 1 Procedure 6 8 6 2 2 Before you think that trouble occurred 6 9 6 3 Errors and Countermeasures 6 11 6 3 1 CPU LED display messages 6 11 6 3 2 Hardware errors 6 12 6 3 3 Communication errors 6 13 APPENDIX A 1 A 1 CPU Memory Map A 2 A 2 IR LINK Module Memory Map A 3 A 3 Error Freeze A 4 A 4 Error Counter A 6 A 5 Command an...

Page 13: ...1 BEFORE USE ...

Page 14: ...ch the CPU module LQP000 LQP010 LQP011 or LQP120 is inserted Slots 0 to 7 Slots into which optional modules or I O modules CAUTION Insert IR LINK modules sequentially into the slots starting from the leftmost slot without creating any empty slots in between Only one IR LINK module can be installed on the CPU mount base It must be configured as a main module When a J NET LQE040 or a J NET INT modul...

Page 15: ...se If it is mounted at a slant as shown in the bad examples the connectors may be damaged and the option module may malfunction CAUTION When the CPU mount base is located over the head because of the cabinet structure used take care not to mount the optional modules aslant by using a stepladder or the like Bad examples Good example ...

Page 16: ...unt base Apply Class D grounding from the cubicle ground terminal of the mount base Use a ground wire whose cross sectional area is 2 mm 2 or greater Class D grounding is defined in the Technical Standard for Electrical Facilities of Japan This standard states that the grounding resistance must be 100 ohms or less for equipment operating on 300 VAC or less and 500 ohms or less for devices that shu...

Page 17: ...2 SPECIFICATIONS ...

Page 18: ...t can be mounted in the CPU 1 install from the leftmost slot Mass 260 kg 2 2 2 Line specifications Item Specifications Transmission method Serial transmission bit serial transmission Electrical interface RS 485 Number of stations Up to 31 stations Line type Two pairs of shielded twisted pair cables Recommended cable KPEV_SB 2P 0 5 mm2 Hitachi Cable Ltd Distance The distance depends on the transmis...

Page 19: ...3 NAMES AND FUNCTIONS OF EACH PART AND CABLING ...

Page 20: ...0 25 Mbps 3 0 125 Mbps 8 to F Use of T M Terminal blocks for interface TERM Terminals for a terminating resistor Short these terminals with a jumper when the IR LINK module is used at an end of the network A B Used to connect a transmission reception data line SG Used for signal ground terminal SHD Used for shield ground terminal FG Used for frame ground terminal LED for transmission Comes on when...

Page 21: ...ce signal voltage levels Designation Mark Space Interpretation 1 OFF 0 ON Output condition 6 to 1 5 V 1 5 to 6 V Input condition 0 2 V or lower 0 2 V or higher The input condition represents the electric potential of A viewed from B Short TERM and A terminal if the network of this module is the trailing end The terminating resistor 120 ohms is internally connected CAUTION Shield terminal SHD and o...

Page 22: ...tem Specifications Maximum conductor resistance 20 C 34 0 Ω km Withstand voltage 1000 VAC minute Minimum insulation resistance 20 C 2500 MΩ km Electrostatic capacity 1 kHz 60 pF m Characteristics impedance 1 MHz 110 Ω Note The 1 MHz characteristics impedance of the above cable is 110 ohms but IR LINK and IR Station have 120 ohm internal terminating resistors in consideration of other transmission ...

Page 23: ...f cabling are given below Connection when the IR LINK module is used at an end IR LINK module S10mini CPU unit A B 8 slot I O unit 8 slot I O unit IR Station SG SHD TERM 5 7 9 11 13 4 6 8 10 12 14 TERM A B LINK SG 8P 64P 32P M0 NC COM Terminator connection for IR Station Short No 7 and No 9 with a jumper Terminated end Terminated end Short TERM and A with a jumper N1 ...

Page 24: ...G 8P 64P 32P M0 NC COM IR Station module IR LINK module S10mini CPU unit Terminated end Terminator connection for IR Station Short No 7 and No 9 with a jumper Open terminals TERM and A A10 and A11 because the IR LINK module is used some where between the ends B AA B A10 A14 A13 A12 A11 SG SHD TERM N1 8 slot I O unit 8 slot I O unit 8 slot I O unit Terminated end ...

Page 25: ...4 USER GUIDE ...

Page 26: ...he user because they are ROM programs User task program Interrupting task registration table NET status S register I O area S table I O buffer Slave parameter table Communication control program Send Receive buffer Sub OS IR LINK IR Station ROM RAM PI O Cable ROM program User created program Table or buffer Communication control circuit Communication control circuit Communication control circuit C...

Page 27: ...low shows the I O areas that can be used for I O communication Name Symbol range Number of points External input XW000 X000 to XWFF0 XFFF 256 words 4 096 points External output YW000 Y000 to YWFF0 YFFF 256 words 4 096 points Internal register RW000 R000 to RWFF0 RFFF 256 words 4 096 points Global link register GW000 G000 to GWFF0 GFFF 256 words 4 096 points Transfer register JW000 J000 to JWFF0 JF...

Page 28: ...s mere data and will not activate any task Installation of the IR Station module Install the DI card of an interrupting I O input immediately right side of the IR Station module When the DI card is installed in other slot the task will be stored as a mere data and will not activate the task A task is executed only when the status of an input signal changes from OFF Low level to ON High level 0 1 U...

Page 29: ...pting Tasks 0xFF010 0xFF020 0xFF030 0xFF040 Main module NET1 registration table Not in use Submodule NET1 registration table Not in use 0 2 4 6 8 A C E Interrupting I O input 0 1 2 3 4 5 6 Interrupting I O input 7 TN FACT 2 15 2 8 2 7 2 0 Address Interrupting task registration table Elaboration table Data format TN Task number 0x01 to 0x7F FACT Startup factor 0x00 to 0x10 The above interrupting I ...

Page 30: ...what IR LINK refresh cycle takes at maximum Therefore keep the interrupting I O input ON for longer time than the sum of input delay and refresh cycle 1 5 times If ON time period is shorter than the sum the interrupting I O input will not be recognized and thus the task may not be activated Similarly if the OFF time period is shorter than the sum interrupting I O input will be recognized as kept O...

Page 31: ...in the table below and requires a capacity of successive 128 points For example when X500 is specified table elements X500 to X57F are occupied In the table below the portion X5 of each element number replaces Station ID Transmission enable flag Data reception flag Response reception flag Error flag Unoccupied 1 01 21 41 61 2 02 22 42 62 30 1E 3E 5E 7E 31 1F 3F 5F 7F 0 Being transmitted Data not r...

Page 32: ...8 2 7 2 0 Symbol Bit Description SA00 0 N1 of the main module is providing data communications service normally 1 A communication error was detected in N1 of the main module SA01 0 N1 of the main module is in normal operation 1 A hardware error was detected in N1 of the main module SA80 0 N1 of the sub module is providing data communications service normally 1 A communication error was detected in...

Page 33: ...stores communication error codes For details on communication error codes see Subsections 6 3 3 and 6 3 2 Table 4 1 S table Assignment Net No Station ID Main module error code Sub module error code Unoccupied A40080 AC0080 1 82 82 2 84 84 30 A400BC AC00BC N1 31 BE BE ...

Page 34: ...06 DN 0 077 AS 0 015 AN 0 024 ms DS Number of slots with DI DO module installed DN Total I O size in bytes of DI DO modules AS Number of slots with AI AO module installed AN Total I O size in bytes of AI AO modules For example for a communication at a rate of 1 Mbps in a system containing one 16 point DI model 2 bytes one 16 point DO model 2 bytes two 4 channel AI modules 8bytes and two 4 channel ...

Page 35: ...Number of slots having AI AO modules AN Total I O size in bytes of AI AO modules For example for a communication at a rate of 1 Mbps in a system containing one 16 point DI module 2 bytes one 16 point DO module 2 bytes two 4 channel AI modules 8 bytes and one 4 channel AO modules 8 bytes the time taken can be calculated as follows Communication time in analog asynchronous mode 1 4 2 0 06 4 0 070 3 ...

Page 36: ...5 OPERATION ...

Page 37: ...guration No 0 1 Module Main module Sub module IR LINK module main S10mini CPU unit IR Station module 8 slot I O unit LQE046 IR LINK ERR RX TX MODU NO N1 BIT RATE CAUTION Only one IR LINK module can be installed Set IR LINK module as the main module if installed When installing a J NET LQE040 or a J NET INT module LQE045 and the IR LINK module on the same CPU mount base set the J NET or J NET INT m...

Page 38: ...le b Use the BIT RATE switch of the IR LINK module to set the bit rate to 0 1 Mbps 1 0 5 Mbps 2 0 25 Mbps or 3 0 125 Mbps 3 Connect the CPU Windows personal computer and then start the IR LINK system software system 4 Edit the IR LINK module refer to the SOFTWARE MANUAL OPTION IR LINK For Windows manual number SAE 3 155 Start IR LINK system software Set rotary switch Mount IR LINK module 4 3 2 1 E...

Page 39: ... number I O type Setting a transfer byte Setting a transfer address Setting status table Function system Setting an I O byte Setting an I O address F D function Saving module information Transmission Compare I O refresh cycle monitoring Refresh cycle monitorring Error information display Module error information Station error information Error counter Registration of interrupting tasks Setting slo...

Page 40: ... I O service refresh cycle Setting range 1 5 2 2 5 3 to 3000 Unit ms 5 3 2 Setting status table Set a status table Leave this section unused when you do not need it Setting range X000 to XFFF Y000 to YFFF J000 to JFFF Q000 to QFFF G000 to GFFF R000 to RFFF E400 to EFFF M000 to MFFF ...

Page 41: ... I O area Slot information AUTO Set I O area for one IR Station collectively Although it is not necessary to set slot information individually specific setup is not available nd MANUAL As setting slot information the difference between analog and digital or address and size of I O area of IR Station individually the user can set slot information specifically nd Need be set nd Need not be set Refre...

Page 42: ... input and output bytes Setting range 00 to 100 Setting input and output addresses Setting range FW000 to FWBFF XW000 to XWFF0 YW000 to YWFF0 JW000 to JWFF0 QW000 to QWFF0 GW000 to GWFF0 RW000 to RWFF0 EW400 to EWFF0 MW000 to MWFF0 100000 to 4FFFFE extended memory ...

Page 43: ...range 0 to 7 I O type Set the I O module to be inserted into each slot Setting value Deletion DI DO AI AO S10 AI 4 ch S10 AO 4 ch S10 PCT Pulse counter CAUTION Pay attention to the contents below and set I O type when using AI AO modules MODE switch setting Set value MODE switch 1 AI or AO MODE switch 2 S10 AI 4 channels or S10 AO 4 channels ...

Page 44: ...0 to 4FFFFE extended memory 5 3 6 Analog mode Select whether to obtain analog value of the IR Station side when I O data is requested synchronous or not asynchronous If AI AO synchronous is selected time delay is less in comparison to AI AO asynchronous However the time takes to refresh I O data will be longer If AI AO asynchronous is selected the time takes to refresh I O data is less in comparis...

Page 45: ...ing tasks select the Enter interrupt task button from the main screen of the IR LINK system and register task numbers and the starting factor A tool automatically distinguishes the address of the interrupting task registration table depending on the module type main or sub module of the IR LINK See 4 2 Startup of Tasks Activated by Interrupting I O Input Task number Setting range 1 to 127 Starting...

Page 46: ...6 MAINTENANCE ...

Page 47: ...NK module mounting screws TB mounting screws and communication cable mounting screws for looseness and damage If a mounting screw is loose tighten it Replace damaged parts Once year Operation check Check IR LINK module operation with a test maintenance program T M T M is started automatically due to any power failure and recovery after the Module No and BIT RATE switches have been set Once year CA...

Page 48: ...ary 9 Internal loopback communication sub module Unnecessary 2 8 9 Internal memory write read compare in IR LINK module main module Unnecessary 9 Internal memory write read compare in IR LINK module sub module Unnecessary 3 8 A CPU memory function check main module Unnecessary 9 CPU memory function check sub module Unnecessary 4 8 B Unused 9 Unused 5 8 C Unused 9 Unused 6 8 D Unused 9 Unused 7 8 E...

Page 49: ...unnecessary IR LINK module CPU module Power supply module T M No 7 cabling is performed as shown in the figure below Power supply module IR Station For IR Station set BIT RATE to 8 and ST NO to 01 8 slot mount base BIT RATE U L ST NO IR Station TX RX ERR HITACHI LQS021 CPU module IR LINK module ...

Page 50: ... ET NET LQE520 manual number SVE 1 103 Replacement procedure Write down on a piece of paper the current settings of the rotary switches that are as shown below accessible at the front side of the IR LINK module to be replaced Write down also the current settings of three switches labeled LADDER toggle switch MODE toggle switch and PROTECT toggle switch respectively that are as shown below accessib...

Page 51: ...troller unit Remove the RS 232C cable from both the personal computer and CPU module which were connected together in Step Connect to the new IR LINK module the connecting cables that you removed in Step Set the CPU module s LADDER MODE and PROTECT switches in the same way as you wrote down in Step Turn on the power supply of the controller unit and check that the new IR LINK module is running nor...

Page 52: ...ssing the RESET switch at its front Turn off the power supply of the controller unit and connect the connecting cables to the add on IR LINK module Set the CPU module s LADDER MODE and PROTECT switches in the same way as you wrote down in Step Remove the RS 232C cable from both the personal computer and CPU module which were connected together in Step Turn on the power supply of the controller uni...

Page 53: ...hink that trouble occurred Is each item executed correctly Correct if the item is not executed correctly End of troubleshooting Normal return Read error indicators and the S register table to identify and correct the problems Fill in trouble inspection sheet Call your local HITACHI service center Normal return See A 9 Trouble Inspection Sheet ...

Page 54: ...ors 120 ohms must always be connected to both ends of the communication cable line In IR LINK and IR Station short the TERM terminals with a jumper and thereby connect to the 120 ohm internal resistor IR Station IR Station Terminating resistor IR LINK Terminating resistor Is the cabling correct Check cables for disconnection or incorrect connection ...

Page 55: ...t Do not ground the IR LINK module in the same place where high voltage equipment is grounded They must be grounded in separate places Apply Class D grounding or higher Are LG and FG separate Be sure to separate the LG from the FG or vice versa because power noise enters the FG via the LG Failure to observe this rule may result in an equipment malfunction Ground the LG to the power supply side LG ...

Page 56: ...ted in the IR LINK module main module station See Subsection 6 3 3 IRLS The IR LINK module sub module was started normally This is not an error EX93 PTY A parity error was detected when the CPU read data from memory in the IR LINK module sub module If this message does not disappear even after the CPU key switch has been reset once and then set to the original position again replace the IR LINK mo...

Page 57: ... Division by zero error PRIV Privilege violation WDT WDT error FMAT Format error SINT Spurious interrupt EXCP Unused exception PTY Parity error MDSW MODU No switch setting error Check MODU No switch setting BRSW BIT RATE switch setting error BIT RATE switch setting ROM1 ROM1 sum error The IR LINK module may be faulty Replace it RAM1 RAM1 compare error RAM2 RAM2 compare error ROM3 ROM3 sum error RO...

Page 58: ...042 An I frame exists in the monitoring frame 2050 Data link procedure error Check whether the network line is normal Check whether SVPT setting matches station setting If this error still recurs replace the IR LINK module 2060 A timeout was detected no response was made from the slave station within the specified time 2061 The error could not be recovered by retry Power on the station again Check...

Page 59: ...etected in the station 9003 The station is inactive and also in an abnormal state Power on the station again and then reset the CPU If this error still recurs replace the station 8020 The initialization instruction was rejected 8081 When the AUTO mode is specified the number of registered transfer bytes does not match the response I O size from the station 8082 When a slot is specified the number ...

Page 60: ...APPENDIX ...

Page 61: ...0 0A0000 080000 000000 Extended memory 1 MB Address MSB LSB 07FFFE 063000 061000 060BF0 060000 Address MSB LSB System table LPET Data registers DW000 to DWFFF 4k words T000 to TIFF U000 to U0FF C000 to C0FF Ladder program area 28k steps 063400 063600 063800 0F0000 0F0400 0F0600 Extended memory 1 MB Extended memory for computer processing Discrete values Set values 010000 060000 T000 to TIFF U000 t...

Page 62: ... Command and response buffers Error counter Error freeze table Slave parameter table SVPT Microprogram Flash ROM RAM shared memory A00000 AC0000 AB8000 AC0400 AC0500 AC2000 AC3000 AC4000 ACC800 AD5000 AE6000 AE8000 AF8000 AFFFFF Sub module A80000 A40000 A38000 A40400 A40500 A42000 A43000 A44000 A4C800 A55000 A66000 A68000 A78000 A7FFFF ...

Page 63: ... A4 register A5 register A6 register A7 register Time from reset ms Stack frame 4 words 6 words bus error No Code Error Display 1 0010H Bus error BUS 2 0011H Address error ADDR 3 0012H Illegal instruction error ILLG 4 0013H Division by zero error ZERO 5 0014H Privilege violation PRIV 6 0015H WDT error WDT 7 0016H Format error FMAT 8 0017H Spurious interrupt SINT 9 0018H Unused exception e g CHK TR...

Page 64: ...nter of the instruction where the fault was detected Status register Return program counter C Vector offset Address where the fault was detected Status register before exception occurrence Vector offset where the fault was detected Program counter of the instruction where the fault was detected Internal transfer count register 1 0 Privilege status word Status register Return program counter C Vect...

Page 65: ...Frame length violation Non octet array frame Abort sequence CRC error Overrun CD dissipation Timeout Unused 14 bytes 00 02 04 06 08 0A 0C 0E 10 12 1E TXUN TXCT RXLG RXNO RXAB RXCR RXOV RXCD RXTO 2 7 At broadcast Station ID 01 Station ID 02 Station ID 03 Station ID 04 Station ID 05 Station ID 06 Station ID 07 Station ID 08 Station ID 09 Station ID 0A Station ID 0B Station ID 0C Station ID 0D Statio...

Page 66: ... length H L Data up to 250 bytes Unused 10 bytes 000 1 2 3 4 5 6 7 8 9 A B C 105 106 10F Station ID 01 Station ID 02 Station ID 03 Station ID 04 Station ID 05 Station ID 06 Station ID 07 Station ID 08 Station ID 09 Station ID 0A Station ID 0B Station ID 0C Station ID 0D Station ID 0E Station ID 0F Station ID 10 Station ID 11 Station ID 12 Station ID 13 Station ID 14 Station ID 15 Station ID 16 Sta...

Page 67: ... up to 250 bytes Unused 10 bytes 000 1 2 3 4 5 6 7 8 9 A B C 105 106 10F Station ID 01 Station ID 02 Station ID 03 Station ID 04 Station ID 05 Station ID 06 Station ID 07 Station ID 08 Station ID 09 Station ID 0A Station ID 0B Station ID 0C Station ID 0D Station ID 0E Station ID 0F Station ID 10 Station ID 11 Station ID 12 Station ID 13 Station ID 14 Station ID 15 Station ID 16 Station ID 17 Stati...

Page 68: ...de H L Unused 4 bytes Data up to 512 bytes Unused 22 bytes 000 1 2 3 4 5 6 7 8 9 A 209 20A 21F Station ID 01 Station ID 02 Station ID 03 Station ID 04 Station ID 05 Station ID 06 Station ID 07 Station ID 08 Station ID 09 Station ID 0A Station ID 0B Station ID 0C Station ID 0D Station ID 0E Station ID 0F Station ID 10 Station ID 11 Station ID 12 Station ID 13 Station ID 14 Station ID 15 Station ID ...

Page 69: ...on ID 03 Station ID 04 Station ID 05 Station ID 06 Station ID 07 Station ID 08 Station ID 09 Station ID 0A Station ID 0B Station ID 0C Station ID 0D Station ID 0E Station ID 0F Station ID 10 Station ID 11 Station ID 12 Station ID 13 Station ID 14 Station ID 15 Station ID 16 Station ID 17 Station ID 18 Station ID 19 Station ID 1A Station ID 1B Station ID 1C Station ID 1D Station ID 1E Station ID 1F...

Page 70: ...h service The trace data structure is shown below Type Return code Unused 20 byte data from beginning of send or receive buffer in physical layer Timer counter value Lapse time from CPU reset 00 02 04 06 08 1A 1C 1E Trace data structure Type 3030 Initialization service transmission error 3010 I O service transmission error 4030 Initialization service reception error 4010 I O service reception erro...

Page 71: ...L sc 7L layer service code 7U sc 7U layer service code len L Low order bytes of length len H High order bytes of length data 0 Data data 9 Data 08 09 0A 0B 0C 0D 0E 0F 10 11 1B When an Initialization service transfer error occurs A Station number 7L sc 7L layer service code 7U sc 7U layer service code data 0 Data data 15 Data 08 09 0A 0B 1B When an I O service transfer error occurs Timer counter v...

Page 72: ...802E A68030 A6FFCE A6FFD0 A6FFEE A6FFF0 A6FFFE A70000 A70002 A70004 A70006 A70008 A7000E A70010 A7002E A70030 A77FCE A77FD0 A77FEE A77FF0 A77FFE Trace pointer The trace pointer points to a value of from 0 to 2FE The reference address of trace data from the trace pointer is calculated by the expression reference address A68010 trace pointer 20 AE8010 of the sub module becomes the reference address ...

Page 73: ...IR LINK for the S10mini In this graph the Bit Rate switch of the IR LINK is set to 1 0 Mbps The analog module is set to 4W per slot and the digital module is set to 64 points slot Number of words transferred words I O refreshing time ms 4 8 12 16 20 24 28 32 1 0 2 0 3 0 4 0 5 0 Fast remote I O 0 6 0 Fast remote I O IR LINK IR LINK with DI DO only IR LINK with AI AO only and in Synchronous mode IR ...

Page 74: ...of occurrence year month day hour minute Address Telephone FAX Where to make contact E mail Model of defective module CPU model OS Ver Rev Program name Ver Rev Support program Program name Ver Rev Symptom of defect Type Model Wiring state Connection load System configuration and switch setting Space for correspondence ...

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