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For any help concerning set up and use of your TV please call the
Customer Helpline: 0845 604 0105
Trouble shooting
Image persistence - ghosting
Please note that ghosting may occur while displaying
a persistent image (still or paused image). LCD TVs’
image persistence may disappear after a short time.
Try turning off the TV for a while. To avoid this, do not
leave the screen in still picture mode for extended
periods.
No power
If your TV has no power, please check the power cord
plug is connect to the mains power socket.
Poor picture
Have you selected the correct TV system?
1.
Is your TV or house aerial located too close to
2.
a non-earthed audio equipment or neon lights,
etc.?
Mountains or high buildings can cause double
3.
pictures or ghost images. Sometimes you can
improve the picture quality by changing the
direction of the aerial. Is the picture or teletext
unrecognisable?
Check if you have entered the correct
4.
frequency.
Please retune the channels.
5.
The picture quality may degrade when two
6.
devices are connected to the TV at the same
time. In such a case, disconnect one of the
devices.
No picture
No Picture means that your TV is not receiving
1.
a transmission. Have you selected the correct
button on the remote control? Try once more.
Also make sure the correct input source has
been selected.
Is the aerial connected properly?
2.
Are the plugs connected tightly to the aerial
3.
socket?
Is the aerial cable damaged?
4.
Are suitable plugs used to connect the aerial?
5.
If you are in doubt, consult your dealer.
6.
No sound
Has the TV been set to mute? To cancel mute,
1.
press the “Mute” button, or increase the volume
level.
Sound is coming from only one speaker. Is the
2.
balance set to one extreme? See Sound Menu
page 00.
Remote control - does not operate
Your TV no longer responds to the remote control. The
batteries may be exhausted, if so you can still use the
control buttons on the left side of the TV.
Input sources - can not be selected
If you cannot select an input source, it is
1.
possible that no device is connected.
Check the AV cables and connections if you
2.
have tried to connect a device.
Wrong OSD language
Select the language in the setup menu.
1.
The language for the sound or subtitles on a
2.
DVD disc cannot be changed.
Multilingual sound and/or subtitles are not
3.
recorded on the DVD disc.
Try to change the sound or subtitles using
4.
DVD’s title menu. Some DVD’s do not allow the
user to change these settings without using the
disc’s menu.
