E-39
Troubleshooting Guide
When a notifi cation is displayed on the temperature/humidity monitor
Symptom
Check
Solution
Air does not
come out
or
it will not turn on
Is the power plug properly inserted in the outlet?
Insert the power plug properly in the outlet.
Is the breaker switched off?
Switch on breaker.
Did you turn on the “Power” button on the unit?
Press the “Power” button to turn on.
Are the fi lter assembly, deodorizing fi lter, and hu-
midifying fi lter correctly installed in the unit?
Install fi lters correctly in the unit.
It cannot be
operated
Is the child lock set?
Cancel the setting.
(P.E-25)
Are there any water droplets or dust on the opera-
tion panel?
Wipe off with a soft cloth.
(P.E-36)
Are you wearing any gloves or have bandages?
Touch it directly.
Are you touching any other buttons?
Touch one at a time.
The operation
stopped
midway
Are there any strong impact or is the unit tilted?
Make sure not to subject the unit to strong impacts.
Or place it in on a stable, even location.
Is it operating in “Absence” or “Eco Saving Opera-
tion” cycle?
Switch to other quick cycles.
The airfl ow rate
does not decrease
even though the
air is clean
Is the airfl ow rate switched?
Touch Airfl ow Level button and select Auto or an-
other airfl ow rate.
(P.E-21)
Is it operating in Humidify or Skin Moist mode?
If the humidity is low, the airfl ow will not decrease.
The airfl ow rate
does not in-
crease
even though
the air is con-
taminated
Is the airfl ow rate switched?
Touch Airfl ow Level button and select Auto or an-
other airfl ow rate.
(P.E-21)
Is the odor sensor opening blocked by dust or any
other objects?
Clean the odor sensor.
(P.E-26)
When the power plug is in the outlet, did the air
around become clean?
Switch the airfl ow rate.
(P.E-21)
Or open a window, unplug the power plug from
the outlet when the surrounding air becomes
clean, and plug it in again after 10 seconds.
(P.E-27)
Before Requesting Repairs
Notifi cation Display and Details
Solution
The fi lter assembly is not set.
Install the fi lter assembly.
If the same message appears, the fi lter assembly may be deformed and cannot be used.
Replace the fi lter assembly.
The humidifying fi lter is not set.
Install the humidifying fi lter.
The vibration sensor has
detected something.
Unplug from outlet and plug it again.
If the unit fell over and water from the tank is leaking, make sure to unplug it from the out-
let and request repairs.
Fan is not rotating.
Unplug from outlet and plug it again.
If the same message appears, discontinue use, make sure to unplug it from the outlet,
and request repairs.
Troubleshooting Guide
Replacing the Filter Assembly / Deodorizing Filter
