14
Troubleshooting
The following table contains common problems and
solutions. Please read carefully.
Problem
Solution
The speaker
has no sound
• Make sure the speaker was charged
before use.
• Increase the volume settings on the
source and speaker.
• Make sure the “Line In” cable is correctly
connected.
• Make sure that the audio playback device
is connected and in play mode.
Humming
noise or dis
-
torted sound
• Make sure that all cables are correctly
connected.
• Ensure that the device that is connected
to the speaker is not the source of the
humming noise or distortion.
• Replace the audio cable.
Not charging
• Ensure that the Micro USB charging
cable is connected correctly.
• Ensure that the Micro USB charging ca
-
ble can charge other equipment normally.
• Ensure the USB port has a 1A rating.
