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3WPL083821

20

Troubleshooting

Problem

Possible Cause

Solution

Foam remains 

on the door or 

the door seal.

 

You may have used too much detergent.

 

Laundry is new or not that soiled.

 

Use the appropriate amount of 

detergent.

Fabric softener 

over

fl

 ows.

 

You may have exceeded the max. level of 

softener in the detergent dispenser  .

 

Do not pour in more than the 

max. level of softener.

Fabric softener 

remains.

 

The softener cover may have come out.

 

Firmly set the softener cover 

on the detergent dispenser.

There’s 

detergent 

powder residue 

in the detergent 

dispenser.

 

You may have used too much detergent.

 

You may have poured detergent in the 

detergent dispenser when it was wet. Wipe 

the water away before adding detergent.

 

Use the appropriate amount of 

detergent.

 

Wipe the water away before 

adding detergent.

The washing 

machine 

switches off 

during operation.

 

There may be noise from other electrical 

appliances nearby such as a TV, a radio, 

etc.

 

The motor may be locked due to overload, 

the clothes being trapped in the rubber seal, 

etc.

 

Unplug the power cord and 

plug in again. Then select 

a program and start. Do not 

place electrical appliances 

close to the washing machine.

 

This is not a malfunction. Wait 

for about one hour and restart 

the program.

Odor in the 

washing 

machine

 

Rubber parts may give off a smell when you 

fi

 rst start using the washing machine. 

 

There may be mold, dirt or detergent 

residue on the drum.

 

The smell goes away over 

time.

 

Run the Tub Clean program.

Unsatisfactory 

washing results

 

You may have used too little detergent.

 

You may have poured detergent directly into 

the drum.

 

Use the appropriate amount of 

detergent.

 

Pour detergent in the 

appropriate dispenser.

Unusual noise or 

vibration

 

The transport bolts may not have been 

removed.

 

The washing machine may be installed on a 

sloping or unstable surface.

 

There may be foreign objects inside the 

drum.

 

Remove the transport bolts 

before using.

 

Install the washing machine on 

a horizontal, stable surface.

 

Remove foreign objects such as 

coins, pins, etc. from the drum.

Noise during 

drain cycle

 

This is normal. There may be noise when 

the drain pump is on.

 

This is not a malfunction.

There’s the 

sound of water 

when the drum is 

rotated manually.

 

This is normal. Liquid is inside the 4-Ply 

Liquid Load Balancer 

fi

 xed onto the drum to 

make it balanced.

 

This is not a malfunction.

Tapping noise 

comes out at 

spin start.

 

This is normal. Tapping sound is generated 

when laundry touches to the laundry 

protection bulge on the laundry inlet.

 

This is not a malfunction.

Detergent 

dispenser is wet.

 

In some environmental or usage conditions, 

Detergent dispenser may get wet due to 

condensation.

 

This is not a malfunction.

Summary of Contents for BD-W85SV

Page 1: ...shing 9 How to Use the Washing Machine 11 Program Overview 14 In Case of Emergency 16 Care and Maintenance 17 Troubleshooting 19 Error Codes 21 How to Install the Washing Machine 22 Customer Service 28 Consumption Values 29 Specifications 29 Thank you for purchasing a Hitachi front loading washing machine Please read these operating installation instructions carefully for proper operation of the m...

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Page 3: ...k on the door To prevent playing children from being trapped and endangered ensure that the door locking mechanism is disabled If you wish to discard this product please contact your local authorities or dealer and ask for the correct method of disposal Hints and Tips for Eco Friendly Washing Keep to the load limit of each program Your washing machine automatically adjusts the operating time and a...

Page 4: ...outlined in these instructions the manufacturer is not liable for any accident or damage caused Do not install in a damp place such as a bathroom or a place exposed to rain Risk of fire electric shock current leakage or product damage Do not install on a board with castors or an unstable surface This may cause injury or malfunction due to abnormal vibration Do not use a plug adapter to convert 3 p...

Page 5: ...sh waterproof items such as raincoats wet suits ski suits sleeping bags cushions pillows shoes etc The washing machine may not work properly or the items may cause injury or damage the machine Do not operate without the detergent dispenser Do not use tap water hotter than 50ºC Do not wash items together with coins pins or stones This may damage clothes and the washing machine and cause a water lea...

Page 6: ...er type of water supply hose is packed in by area demand Hose Guide 1 piece Spanner 1 piece Cover Caps 4 pieces Water Supply Hose One touch Joint Water Supply Hose Screw Type Optional Accessories Upper Plate See page 27 Part No BD W80MV 150 Water Leak Detection Hose Part No BD W80MV 162 Please contact your local dealer when installing the upper plate and the water leak detection hose Emergency Doo...

Page 7: ...lay 0 r min The intermediate and final spinning are cancelled and the water is drained out only Recommended for delicate fabrics Rinse Hold display Laundry remains in the last rinse water without progressing to the final spin cycle to avoid creasing To unload select the Spin or Drain program When washing lightly soiled items this slightly shortens the wash time of the selected program The symbol i...

Page 8: ...the door is locked when the symbol is on Door lock The door is locked when the symbol is on TIMER option Remaining time of the program shows TIME LEFT remaining time until timer operation is completed shows h and error codes Page 21 Error Codes h TIME LEFT r min C o TIMER button LCD multi function display Lets you program a wash to finish up to 24 hours later The symbol is shown on the display Chi...

Page 9: ...tems may cause injury or malfunction due to abnormal vibration Waterproof items such as a wet suit ski suit etc Anti slip treated items with rubber bottoms such as a doormat Cushions pillows shoes etc Preparation of the washing Sorting the laundry The following indications are displayed when washing time is prolonged due to h TIME LEFT r min C o Excessive foam in the drum Pouring in extra water to...

Page 10: ...t can result in excess foam formation which reduces rinse efficiency or may cause a water leak Depending on the detergent brand detergent may remain undissolved when the water pressure is low or when the water temperature is low Page 18 Care and Maintenance Cleaning the detergent dispenser Do not use liquid detergent when using the PREWASH option The detergent and any additives must be poured into...

Page 11: ...n buttons to set additional functions Page 7 Control Panel and Display Page 14 Program Overview If you select the wrong program by mistake reselect the washing program by turning the Jog Dial When the Cotton program is selected settings such as spin speed additional options etc are memorized Same settings can be used when the Cotton program is selected again The detergent and any additives must be...

Page 12: ...ton and press the POWER button to switch power off Then press the POWER button again and select the Spin or Drain program to drain remaining water in the drum and spin dry the laundry The buzzer sounds when the program ends By pressing the SPIN button for 3 seconds After press POWER button the buzzer sound is deactivated By pressing the SPIN button again the buzzer sound is reactivated The washing...

Page 13: ...d stops blinking after 1 2 minutes Then press the START PAUSE button to pause the program 5 Open the door and add the tub cleaner directly to the drum Do not use detergent for washing clothes 6 Close the door and press the START PAUSE button to restart the program Your washing machine features Intelligent Sensor Systems that detect laundry size fabric type and water temperature and then control th...

Page 14: ...0r min No Spin Rinse Hold For washable large items such as duvets bl Wool 2 kg 30ºC 400 500r min No Spin Rinse Hold Gentle washing for machine washable woole label This program is tested and approved by Woo Allergy Care 4 kg 75ºC 90ºC 400 1600r min No Spin Rinse Hold Removes allergens such as house dust mite This program is tested and approved by Alle Night Cycle 8 5 kg 30 60ºC Rinse Hold Provides...

Page 15: ... woolens bearing the Woolmark ved by Woolmark e dust mites mold and bacteria ved by Allergy UK noise and vibration and no final spin It s recommended for hand washed items ms or after using Rinse Hold g after the last rinse when using the Night e Hold option side of the washing machine Using this n and prevents the growth of mold The Allergy Care program was awarded the Seal of Approval by Allergy...

Page 16: ... of malfunction of the door lock the washing machine door can be opened as follows 1 Press the POWER button to switch power off when the power is on in the event of malfunction of the door lock and disconnect the mains plug 2 Drain the water in the drum from the drain tube See page 17 Care and Maintenance Cleaning the drain filter 3 Pull the emergency release downwards The washing machine door can...

Page 17: ...rt a thin slim object such as a flat blade screwdriver handle of spoon fork into the slot of the filter cover and open it Slot 3 Drain out the remaining water from the drain tube 1 Place a shallow container near the drain tube 2 Remove the cap and drain water into the container Cap Drain tube 4 Place a piece of cloth under the filter cover Turn the drain filter anticlockwise slowly and remove it M...

Page 18: ...ull out to remove 4 Return the water inlet filter and the water supply hose to their original positions External cleaning Clean the surface of the washing machine with a soft cloth Do not use solvents such as alcohol or benzine Descaling The water in some areas is hard and contains lime so it is recommended to use a water softening agent periodically or use a descaler according to the descaler man...

Page 19: ...e is continually corrected and may change during the program This is not a malfunction Use the appropriate amount of detergent This is not a malfunction There s no foam or hardly any foam The amount of foam varies depending on the temperature level of soiling and water hardness Detergent may remain undissolved if it is poured directly into the drum Use the appropriate amount of detergent There s a...

Page 20: ...program Odor in the washing machine Rubber parts may give off a smell when you first start using the washing machine There may be mold dirt or detergent residue on the drum The smell goes away over time Run the Tub Clean program Unsatisfactory washing results You may have used too little detergent You may have poured detergent directly into the drum Use the appropriate amount of detergent Pour det...

Page 21: ...e item may result in imbalance C08 Door lock does not function The door may be open The door may not be closed completely Check the door and close firmly C09 Door unlock does not function Laundry may be exceeded 8 5 kg and door is pushed from inside Switch power off and press the door to close tightly Hold that position and switch power on and wait until the door lock is released C14 Malfunction o...

Page 22: ...placed by an authorized service agent or repair shop appointed by the manufacturer Make sure to earth the unit Failure to earth the unit may cause electric shock if an electric leak takes place D 600 mm D 624 mm W 600 mm H 850 mm 820 mm Height without worktop for under counter installation Install the appliance on a flat hard floor to avoid excessive vibration and noise Do not install the unit in ...

Page 23: ...sport e g when moving Insert the cover caps Do not remove these hose holders Remove the transport bolts Connection on the left side Water Drain Hose Approx 105 cm min 60 cm max 100 cm Power Supply 220 240V 50Hz Power Cord Water Supply Hose Optimum Water Pressure 30kpa 800kpa Use cold water from the tap Connection on the right side min 60 cm max 100 cm Power Supply 220 240V 50Hz Water Drain Hose Ap...

Page 24: ...tness Model with ONE TOUCH JOINT water supply hose 1 Untighten the upper connector screw Upper connector Rubber packing Fixing screw Middle connector In case the diameter of the tap is large remove the guide plate Guide plate Connector 2 Push the upper connector up till the rubber packing is in tight contact with the tap Then tighten the 4 screws Rubber packing Upper connector Middle connector Tur...

Page 25: ...ialist outlet Secure the drain hose to prevent from slipping out from joint pipe Joint pipe 60 100 cm Do not bend twist crush or pull out bend or step on the drain hose Use the hose guide to prevent the drain hose from kinking Do not detach the drain hose from the rear panel of the washing machine Drainage into a wash basin Using the packed in hose guide Secure the drain hose to prevent it from sl...

Page 26: ... multiple sockets All four adjustable feet must be firmly on the ground The washing machine must not wobble Check the alignment of the washing machine with a spirit level and adjust the feet if it s not aligned Loosening 1 Adjustable leg Elevating Lock nut Loosen the lock nut by unscrewing in the arrow direction 1 then stabilize the unit with the adjustable feet Lock nut Tightening 2 After adjustm...

Page 27: ... separately Upper Plate Part No BD W80MV 150 Please contact your local dealer when installing the upper plate Necessary clearance Sides At least 3 mm Back At least 3 mm Above At least 3 mm For neater installation under the counter check the height of internal measurement before fitting and adjust to the appropriate height with the adjustable feet Page 26 How to Install the Washing Machine Level Ad...

Page 28: ...ing machine does not operate when you switch power on The power cord has cracks There are abnormal vibrations and sounds during operation There is a smell of burning Select the Cotton program with water temperature at 60ºC setting and allow the unit to wash without clothing This will remove residues and water that may have been left in the drum during manufacturing Customer Service In case of malf...

Page 29: ... 70L 1 33h Allergy Care 4 kg 75ºC 1200 r min 1 94kwh 120L 2 54h Wool 2 kg 30ºC 500 r min 0 34kwh 70L 0 53h Program temperature option and spin speed are used to measure the data entered in energy label in compliance with EN60456 IEC60456 standards Consumption values may differ from the indicated values depending on the water pressure water hardness water inlet temperature ambient temperature type ...

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