English
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For any help concerning set up and use of your TV please call the Customer Helpline: 0345 604 0105
Troubleshooting & Tips
TV will not turn on
Make sure the power cord is plugged in securely to a
wall outlet. Press the Power button on the TV.
Poor picture
•
Check if you have correctly tuned the TV.
•
Low signal level can cause picture distortion. Please
check antenna connections.
•
Check if you have entered the correct channel
frequency if you have performed manual tuning.
No picture
•
TV is not receiving any signal. Make sure the correct
source has been selected.
•
Is the antenna connected properly?
•
Is the antenna cable damaged?
•
Are suitable plugs used to connect the antenna?
• If you are in doubt, consult your dealer.
No sound
•
Check if the TV sound is muted. Press the
Mute
button or increase the volume to check.
•
Sound may be coming from only one speaker. Check
the balance settings from Sound menu.
Remote control - no operation
•
The batteries may be exhausted. Replace the
batteries.
•
The batteries maybe inserted incorrectly. Refer to
the section “Inserting the Batteries into the Remote”.
No signal on an input source
•
It is possible that no device is connected.
•
Check the AV cables and connections from your
device.
•
Check the device is switched on.
Recording unavailable
To record a programme, you should first correctly
connect a USB storage device to your TV, while the
TV is switched off. You should then switch on the TV to
enable recording feature. If you cannot record, check
the storage device is correctly formatted and there is
sufficient space.
USB is too slow
If a “USB disk writing speed too slow to record”
message is displayed on the screen while starting a
recording, try restarting the recording. If you still get
the same error, it is possible that your USB storage
device does not meet the speed requirements. Try
using a different USB storage device.
To Program Your SKY Remote For Your TV
1.
Make sure your SKY box is connected to your TV
2.
Turn your TV and SKY box on
3.
Press TV on your SKY remote control handset
4.
Hold down SELECT and the RED button together
for about two seconds, until the red light on the
SKY remote blinks twice.
5.
Key in 1177 on your SKY remote. The light on the
SKY remote should blink twice
6.
Press the STANDBY button on your SKY remote
control. Your TV should now switch off.
7.
Press SELECT again. The light on your SKY
remote control should now blink twice
You should now be able to control some basic functions
on your TV from your SKY remote control (e.g. volume
up/down, programme up/down).
*If this number does not work, please go to SKY website to
find the alternative number to operate the TV.
