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Hisense MSD6586, Service Manual

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Contents 

Contents

 ....................................................................................................................................................................... - 3 -

 

Service Manual

 ........................................................................................................................................................... - 4 -

 

1. Precautions and notices ..................................................................................................................................... - 4 -

 

1.1 Warning ................................................................................................................................................... - 5 -

 

1.2 Notes ....................................................................................................................................................... - 7 -

 

2. TV boards: ...................................................................................................................................................... - 10 -

 

2.1 Main board layout ................................................................................................................................. - 10 -

 

2.2 TV boards part list ................................................................................................................................ - 16 -

 

3. Factory/Service OSD Menu and Adjustment .................................................................................................. - 17 -

 

3.1 Remote Control ..................................................................................................................................... - 17 -

 

3.2 How to enter the Factory OSD Menu ................................................................................................... - 18 -

 

3.3 Factory OSD Menu ............................................................................................................................... - 20 -

 

4. Software Upgrading ........................................................................................................................................ - 27 -

 

4.1 USB Upgrade ........................................................................................................................................ - 27 -

 

4.2 Mstar Tool upgrading ............................................................................................................................ - 29 -

 

5. Trouble shooting ............................................................................................................................................. - 42 -

 

5.1 Troubleshooting for Remote Control .................................................................................................... - 42 -

 

5.2 Troubleshooting for Function Key ........................................................................................................ - 43 -

 

5.3 TV won’t Power On .............................................................................................................................. - 44 -

 

5.4 Troubleshooting for Audio .................................................................................................................... - 45 -

 

5.5 Troubleshooting for TV/VGA/HDMI input .......................................................................................... - 46 -

 

5.6 Troubleshooting for YPbPr input .......................................................................................................... - 47 -

 

5.7 Troubleshooting for Video input ........................................................................................................... - 48 -

 

6. Signals Block Diagram & power assign & schematic diagram ...................................................................... - 49 -

 

 

 

 

 

 

 

 

 

Summary of Contents for MSD6586

Page 1: ...LCDTelevision Service Manual Chassis MSD6586 Hisense develop Version V 1 01 Hisense Electric Co Ltd November 24 2017...

Page 2: ...2 REVISION HISTORY Version Revise content Reviser Date V1 00 First issued 2017 07 21 V1 01 Add 7918 7921 board section 2017 11 24...

Page 3: ...ory OSD Menu 18 3 3 Factory OSD Menu 20 4 Software Upgrading 27 4 1 USB Upgrade 27 4 2 Mstar Tool upgrading 29 5 Trouble shooting 42 5 1 Troubleshooting for Remote Control 42 5 2 Troubleshooting for F...

Page 4: ...ve methods of performing service operations Some of these service operations require the use of tools specially designed for the purpose The special tools should be used when and as recommended It is...

Page 5: ...from RCA Hisense Eassumes no liability express or implied arising out of any unauthorized modification of design Servicetech assumes all liability 1 1 2 All ICs and many other semiconductors are susce...

Page 6: ...iginal condition In addition prior to closing set check that Note All wire harnesses and flex cables are properly routed and secured with factory tape and or mounted cable clamps All cables and connec...

Page 7: ...damaged or if the connector is loose do not use the product otherwise this can lead to fire or electric shock 8 If the power connector or the connector of the power cable becomes dirty or dusty wipe i...

Page 8: ...e power supply block it can result in electric shock or may trip the main circuit breaker When installing the LCD module in and removing it from the packing carton be sure to have at least two persons...

Page 9: ...emoved for servicing purposes have all been returned to their proper locations in accordance with the original setup The lightning flash with arrowhead symbol within an equilateral triangle is intende...

Page 10: ...10 2 TV boards 2 1 Main board layout 2 1 1 The top of main board RSAG7 820 7000 ROH 6 7 2 3 4 5 13 1 8 9 11 10 12 14 15 16 17 MSD6586PGE...

Page 11: ...4K 60Hz ARC 4 XS7 HDMI2 4K 60Hz 5 XS15 HDMI3 4K 60Hz 6 XS9 Audio out 7 XS11 USB1 8 XS12 USB2 9 XS2 Digital audio out 10 XS3 XS5 AV in Component in 11 XS1 Service port 12 XS4 IR KEY WIFI LED 13 XP15 L...

Page 12: ...12 2 1 2 Terminals configure Configure as following HDMI 3 USB 2 MSD6586PGET...

Page 13: ...13 2 1 2 The top of main board RSAG7 820 7918 ROH 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 MSD6586PGET...

Page 14: ...3 XS1 Service 4 XS6 HDMI1 4K 60Hz ARC 5 XS7 HDMI2 4K 60Hz 6 XS2 SPDIF 7 XS11 USB1 8 XS15 HDMI3 4K 60Hz 9 XS4 LAN 10 XS3 AV input 11 XP15 IR KEY WIFI LED 12 XP9 Speaker 13 XP13 ISP output L 13 XP14 ISP...

Page 15: ...15 The top of main board RSAG7 820 7921 ROH Unit 7918 board use XP13 XP14 to transfer signal to Panel But Unit 7921 board use XP3 to transfer vbyone signal to Panel No components MSD6586PGE...

Page 16: ...ROH 1 Lateral terminals 2 TCON part on the board 3 Support HEVC 60Hz decoding support HDMI 2 0 HDCP 2 2 4 The resolution support up to 4K 2K 60Hz 5 Unit 7918 board use XP13 XP14 to transfer signal to...

Page 17: ...17 3 Factory Service OSD Menu and Adjustment 3 1 Remote Control...

Page 18: ...select Settings Sound Advanced setting Balance 4 On the balance input figure 1 9 6 9 in sequence on RC Note It is important to remember that the hand fingers can t shield the RC emitter diode 5 Call u...

Page 19: ...19 Figures as following Select Settings Sound Next Select Sound Advanced setting Balance...

Page 20: ...3 Factory OSD Menu Factory OSD menu list if you want to learn more about TV you d better read it but would not adjust the value please The Factory menu may be have difference for diverse market and c...

Page 21: ...21 White Balance Different source has different WB values Before adjusting please change to desired source...

Page 22: ...22 Options Soft Version...

Page 23: ...23 Write keys Note Check whether the Key information under the current Version is OK if appears NG or such as following red surround irregular information then need rewrite the key...

Page 24: ...l init TV Produce signal preset during the factory produce using Option Items can choose Clear all initial the TV EEPROM reset Soft version current software version information Version Software Versio...

Page 25: ...25 Channel init huangdao old Qing Dao TV Produce signal preset during the factory produce using huangdao new...

Page 26: ...y PQ COM On off Write keys CI MAC If MAC key code lost you can write HDCP2 2 If HDCP key code lost you can write Netflix If Netflix key code lost you can write Widevine If Widevine key code lost you c...

Page 27: ...SB disk b AC power off the TV insert the USB disk keep pressing the VOL button of the remote control and at the same time AC power on the TV If Loading data is shown on TV it means TV successfully ent...

Page 28: ...28 Firgure 1 Loading data Firgure 1 Firgure 2 Upgrading software Firgure 2 Firgure 3 Software upgrade complete TV automatically reboot Firgure 3...

Page 29: ...burn the Mboot program the EMMC flash first then USB disk to upgrade the usb_HU55N3050UW bin file Hardware connecting Connect the unit to your pc with Hisense USB serial port cable USB port connects...

Page 30: ...30 4 2 1 Open the UART serial option UAR serial choose on Menu Factory Options UART on If finish the updating and data adjust UART serial UART choose off...

Page 31: ...tatus Mboot Supernova no print information Current steps 1 Run SecureCRT exe 2 TV power on 3 SecureCR tool print information can appear or not How to distribute the three status 1 appearing MStar that...

Page 32: ...e TV board has had Mboot software If TV board has had mboot software already now need update a new one It is important to stop serial port at first as following Run the SecureCRT Pressing the enter ke...

Page 33: ...ead more again to contrast the IC Device whether has change Send the device ID to the IC developer MSTAR max sc lv max sc lv mstarsemi com securitysecurity mstarsemi com Waiting for the feedback of ID...

Page 34: ...thod 2 Store the Device ID When click Show DeviceID button you can get 12 bit device ID Next click OK button to copy Open the Password txt file in the same direction of MSTV_Tool exe to stick the Devi...

Page 35: ...lv mstarsemi com securitysecurity mstarsemi com Waiting for the feedback of ID password 3 Deciphering Receive the Device ID password copy it into the password txt as following Click enter password bu...

Page 36: ...36 Now Deciphering has finished Don t restart the TV 3 Burn the mboot software with ISP_Tool_4 9 5 Click Auto and Type select eMMC drawing in front of program Exit ISP Read file...

Page 37: ...37 Click Read and load following four burning files...

Page 38: ...38 Respectively graphic as following Click Config button I2C speed setting choose around 30 roughly speed around 200KHz roughly speed not high otherwise can cause updating abnormality...

Page 39: ...to Auto click Connect button about 10 seconds when connect status appear success Then click RUN button to go on Waiting for about 6 minutes a green PASS appears on the screen indicating upgrading suc...

Page 40: ...at the same time AC power on the TV then appear mboot interface Input lower case letter cu then enter to update the main software When main software update successfully the TV can automatically resta...

Page 41: ...UseSWI2C of Config 4 If ISP_Tool connected appear error Device not selected yet Reduce the I2C speed setting figure lower Roughly speed about 200KHz and have a try 5 After USB upgrade appear mtdoops...

Page 42: ...ote Control Remote control does not work Try new batteries Replace RC Check IR receiver Change Led IR board Change Led IR cable Replace main board Replace battery Replace remote control Replace Led IR...

Page 43: ...shooting for Function Key Buttons does not work Check switches Check key board Check Key BD cable Change Key BD Replace main board Check solder connections and see if it h t k Replace Key BD OK YES YE...

Page 44: ...NO Check Power Cord Only one works Replace Main BD Try Power on by RC and Button Neither works Both Work Power on OK YES NO Replace Power BD YES NO RED No light Panel Bright NO Replace Main BD NO YES...

Page 45: ...4 Troubleshooting for Audio No sound Check connecter Check speaker wire Replace main board Reconnect Replace speaker wire YES YES NO NO Check speaker set Replace speaker set YES NO OK YES Power Supply...

Page 46: ...Troubleshooting for TV VGA HDMI input No picture on the screen Check Signal Source Check connect Check cable Replace main board Make sure signal source is available Reconnect Replace cable NO YES YES...

Page 47: ...Troubleshooting for YPbPr input No picture on the screen Check Source work or not Check connect Check Wires Green Blue Red Replace main board Check Source Device Reconnect Replace wires NO YES YES NO...

Page 48: ...7 Troubleshooting for Video input No picture on the screen Check Source work or not Check connect Check Cable Wires Replace main board Check Signal Source Reconnect Replace Cable Wires NO YES YES NO Y...

Page 49: ...49 6 Signals Block Diagram power assign schematic diagram...

Page 50: ...D 190 SOC 150 eMMC 204 1 8V EEPROM 24LC128 3mA DRV632 25mA 500mA 3000mA 3810mA 1640mA 2 15W 1000mA 1000mA 521mA 180mA 437mA 3000mA 150mA 150mA 1560mA SOC 800mA DDR 2 369mA 500mA 2360mA 544mA 204mA 572...

Page 51: ...aker Audio in IR KEY WIFI FFC connector 4K Panel 51pin FFC connector 60pin 2 4K Panel Tcon less Optional Optional Title Size Document Number Rev Date Sheet of 18 MSD6586 Ver B Block Diagram 3 B Tuesda...

Page 52: ...16V N2 TLV70233DBVR Vin 2 5 5V VIN 1 GND 2 EN 3 NC 4 VOUT 5 DIM1 N39 MP1658GTF Vin 4 5 16V Iout 3A Vref 0 807V VIN 1 FB 6 SW 2 EN 5 GND 3 BOOT 4 S2 D4 NC V6 MMBT3904LT1 3 1 2 R43 267k NC 1 R936 44 2k...

Page 53: ...4 7k R93 100R R68 4 7k Z1 8Z24000016 X1 1 GND 2 X2 3 GND 4 C83 2 2u 10V R975 0R C67 10u 10V L6 BLM15AG102SN1D R85 4 7k R86 0R R81 33R R106 100k C907 22p 50V R92 4 7k C76 47n 16V R102 4 7k C81 8 2p 50...

Page 54: ...U Y20 VDDC_CPU Y21 VDDC_CPU Y22 VDDC_CPU AA19 VDDC_CPU AA20 VDDC_CPU AA21 VDDC_CPU AA22 VDDC H7 VDDC L8 VDDC L9 VDDC H8 VDDC J7 VDDC J8 AVDDL_MHL3 AG10 AVDD_DDR_B K13 AVDD_DDR_B K14 AVDD_DDR_B J12 AVD...

Page 55: ...Q3 D_DDR3_DQ2 D_DDR3_DQ5 D_DDR3_DQ4 D_DDR3_DQ0 D_DDR3_DQ7 D_DDR3_DQ6 D_DDR3_DQ1 D_DDR3_DM0 D_DDR3_DQS0B D_DDR3_DQS0 D_DDR3_DM3 D_DDR3_DQS3 D_DDR3_DQS3B D_DDR3_DQ27 D_DDR3_DQ26 D_DDR3_DQ28 D_DDR3_DQ31...

Page 56: ...NC_10 B7 NC_11 B8 NC_12 B9 NC_13 B10 NC_14 B11 NC_15 B12 NC_16 B13 NC_17 B14 NC_18 C1 NC_19 C3 RFU_1 C5 NC_20 C7 NC_21 C8 NC_22 C9 NC_23 C10 NC_24 C11 NC_25 C12 NC_26 C13 NC_27 C14 NC_28 D1 NC_29 D2 N...

Page 57: ...Y Ver B MSD6586 18 D Tuesday May 09 2017 Title Size Document Number Rev Date Sheet of 9 VBY1 IR KEY Ver B MSD6586 18 D Tuesday May 09 2017 V19 MMBT3904LT1 1 2 3 R600 0R NC R242 0R R225 0R NC R214 10k...

Page 58: ...272 5p 50V NC R294 75R C265 5p 50V NC R289 10k 1 RV5 AVLC18S02015 NC C269 10n 50V C263 47p 50V C261 100n 16V RV3 AVLC18S02015 XS4 TX 1 TX 2 RX 3 NC1 4 NC2 5 RX 6 NC3 7 NC4 8 GND 10 GND 9 RV6 AVLC18S02...

Page 59: ...RX1P HDMI3 RX0N HDMI3 RX2P HDMI3 CLKP HDMI3 RX1N HDMI3 RX2N HDMI3 CLKN HDMI1 DETECT HDMI3 DETECT HDMI1 HPD Title Size Document Number Rev Date Sheet of 18 MSD6586 Ver B HDMI 11 C Tuesday May 09 2017 T...

Page 60: ...VDD_1p8_2 12 VDD_1p2_1 13 IF_OUTN_2 GPO_2 8 IF_OUTP_1 9 XTAL_P 20 XTAL_N 19 SCL 16 VDD_1p8_3 22 GND_XTAL 21 VDD_IO 15 IF_OUTP_2 GPO_1 7 EPAD 25 U7 SCT85S1 13FJ4H FJ4 NC RF SW 1 BM 2 IF AGC 3 SCL 4 SD...

Page 61: ...8 A Tuesday May 09 2017 Title Size Document Number Rev Date Sheet of 13 USB Ver B MSD6586 18 A Tuesday May 09 2017 R410 0R R413 0R VD18 ESDA6V8UL I_O1_2 1 I_O2_0 2 GND 3 R412 0R C368 100n 16V F1 SMD12...

Page 62: ...u 10V VD23 1N4148W 1 2 C503 10p 50V NC C521 470n 50V C522 100n 25V R641 4 7k C422 10u 10V VD21 BAT54C 1 2 3 C501 22n 25V C433 47n 16V N25 DRV632 INR_4 1 INR_12 2 OUTR 3 GND 4 M_u_t_e__1 5 VSS 6 CN 7 C...

Page 63: ...CIA VCC_PCMCIA VCC_PCMCIAVCC_PCMCIA 5V_Normal TS_MOCLK TS_MOSYNC TS_MOVLD TS_MDO 7 0 TS_D 7 0 TS_VLD TS_CLK TS_SYNC PCM_IOWR_N PCM_CE_N PCM_A 14 0 PCM_RESET PCM_WAIT_N PCM_IRQA_N PCM_D 7 0 PCM_REG_N P...

Page 64: ...15WL683E03RC RT1 C634 1u 25V R553 120k VD42 BZT52C10 NC 1 2 C729 100n 16V NC C639 4 7u 16VV NC C648 100n 50V R962 0R VD38 1N4148W NC 1 2 VD41 ESD5621W15 2 TR NC 1 2 C577 22u 6 3V R822 0R R800 0R NC VD...

Page 65: ...R R848 10R R852 100k R842 10R R843 10R R855 10R C661 100n 16V C676 1u 25V C673 100n 25V R865 33R R871 33R C674 100n 25V G_SCL 1 1 GMA7 1 1 C651 100n 16V R664 3 3k R873 130k C668 10u 16V C678 1u 6 3VV...

Page 66: ...ment Number Rev Date Sheet of Level Shift s302 21 Ver B MSD6586 C 18 18 Wednesday May 10 2017 Title Size Document Number Rev Date Sheet of Level Shift s302 21 Ver B MSD6586 C 18 18 Wednesday May 10 20...

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