Hisense HS214, User Manual

Page: 14 / 212

EN
13
Troubleshooting
I can’t find the Bluetooth name of
this unit on my Bluetooth device for
Bluetooth pairing
• Ensure the Bluetooth function is activated on
your Bluetooth device.
• Ensure you have paired the unit with your
Bluetooth device.
This is a 15 mins power off function,
one of the ERPII standard requirement
for saving power
• When the unit's external input signal level is
too low, the unit will be turned off automatically
in 15 minutes. Please increase the volume level
of your external device.
To keep the warranty valid, never try to repair the
unit yourself. If you encounter problems when
using this unit, check the following points before
requesting service.
No power
• Ensure that the AC power cord of the
unit is properly connected.
• Ensure that there is power at the AC outlet.
• Press standby button to turn the unit on.
Remote control does not work
• Before you press any playback control button,
• Reduce the distance between the remote
control and the unit.
• Insert the batteries with its polarities (+/-)
aligned as indicated.
• Replace the batteries.
• Aim the remote control directly to the sensor
in the front of the unit and there is no obstacle
between the remote control and the unit.
No sound
• Increase the volume. Press VOL+ on the
remote control or
+
on the unit.
• Press on the remote control to ensure
the soundbar is not muted.
•
source.
• When using either of the Digital inputs, if there
is no audio:
- Try setting the TV output to PCM or
- Connect directly to your Blu-ray/other source,
some TVs do not pass through digital audio.
• Your TV may be set to variable audio output.
FIXED or STANDARD, not VARIABLE. Refer to
your TV’s user manual for more detailed
information.
• If using Bluetooth, ensure that the volume on
your source device is turned up and the device
is not muted.
Ensure that the audio output setting is set to
SOURCE
EN