14
Troubleshooting
If you experience a problem with your appliance or are concerned that the
appliance is not functioning correctly, you can carry out some easy checks before
calling for service, please see below. You can carry out some easy checks
according to this section before calling for service.
Warning!
Don't try to repair the appliance yourself. If the problem persists after you
have made the checks mentioned below, contact a qualified electrician, authorized
service engineer or the shop where you purchased the product.
Problem
Check
whether
the
power
cord
is
plugged
into
the
power
outlet
properly
.
Check
the
fuse
or
circuit
of
your
power
supply
,
replace
if
necessary
.
The
ambient
temperature
is
too
low
.
Try
setting
the
chamber
temperature
to
a
colder
level
to
solve
this
problem
.
It
is
normal
that
the
freezer
is
not
operating
during
the
automatic
defrost
cycle
,
or
for
a
short
time
after
the
appliance
is
switched
on
to
protect
the
compressor
.
The
interior
may
need
to
be
cleaned
Some
food
,
containers
or
wrapping
cause
odours
.
The
sounds
below
are
quite
normal
:
Compressor
running
noises
.
Air
movement
noise
from
the
small
fan
motor
in
the
freezer
compartment
or
other
compartments
.
Gurgling
sound
similar
to
water
boiling
.
Popping
noise
during
automatic
defrosting
.
Clicking
noise
before
the
compressor
starts
.
Noise
from
the
appliance
Other
unusual
noises
are
due
to
the
reasons
below
and
may
need
you
to
check
and
take
action
:
The
cabinet
is
not
level
.
The
back
of
appliance
touches
the
wall
.
Bottles
or
containers
fallen
or
rolling
.
The
motor
runs
continuously
It
is
normal
to
frequently
hear
the
sound
of
the
motor
,
it
will
need
to
run
more
when
in
following
circumstances
:
Temperature
setting
is
set
colder
than
necessary
Large
quantity
of
warm
food
has
recently
been
stored
within
the
appliance
.
The
temperature
outside
the
appliance
is
too
high
.
Doors
are
kept
open
too
long
or
too
often
.
After
your
installing
the
appliance
or
it
has
been
switched
off
for
a
long
time
.
A
layer
of
frost
occurs
in
the
compartment
Check
that
the
air
outlets
are
not
blocked
by
food
and
ensure
food
is
placed
within
the
appliance
to
allow
sufficient
ventilation
.
Ensure
that
door
is
fully
closed
.
To
remove
the
frost
,
please
refer
to
cleaning
and
care
chapter
.
Possible
cause
&
Solution
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Appliance
is
not
working
correctly
Odours from the
compartments
Hisense Refrigerator
