Your sound and picture is distorted or appears wavy
•
An electric appliance may be affecting the
TV. Turn off any appliances that are
nearby and move them farther away from
the TV.
•
Insert the power plug of the TV set into
another power outlet.
Your sound and picture is blurry or cuts out
•
If you are using an external antenna,
check the direction, position and
connection of it.
•
Adjust the direction of your antenna or
reset or fine tune the channel.
CONNECTIVITY ISSUES
POSSIBLE SOLUTIONS
You cannot connect to your wireless home network
during guided setup
•
If you are getting 3 or more signal-
strength bars above your wireless
network, change the location of your TV
or adjust the wireless router.
•
Make sure there are no obstructions (for
example, cement walls) between your TV
and the wireless router.
•
Make sure you have selected the correct
wireless router on the
Choose your
network
screen.
•
If your network is secured (passwords are
case sensitive) make sure that you entered
the correct password.
•
If you have turned off SSID broadcasting
on your wireless router, you can add your
network by selecting
Private network
from the
Choose your network
screen
•
If security is enabled on your network,
temporarily disable it on your router and
try connecting again
Remote Control Issues
Your remote control is not working
•
Try moving closer to the TV.
•
Make sure that the batteries are working
and inserted properly.
•
Make sure nothing is blocking the front of
your TV.
•
If the status light on the front of your TV
flashes once each time you press a button,
then the problem is not with the remote.
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