V.BS2.01.US.6.11
Other phenomena, symptoms, malfunctions – if you cannot find and solve the
problem, please contact us at www.babysensellc.com
Troubleshooting Guide
•
Connect 1 sensor pad to the unit without the connecting
cable and lay the baby on the bed for 1 minute. If the
alarm does not activate, the sensor pad is undamaged.
If the alarm activates, disconnect and place the sensor
pad aside.
• Connect the other sensor pad and repeat last section.
• If two sensor pads are in order, connect the connecting
cable and lay the baby on the bed for 1 minute. If the
alarm activates the connecting cable is damaged. If the
alarm does not activate there was a problem with the
connections.
• Do not connect any cables to the blocked socket (only
to “SENSOR IN” socket).
• Singl
e sensor pad connected
through the connecting cable
• Sensor pad is out of order
• Connecting cable is out of
order (When using 2 sensors)
• Two sensors are not connected
correctly to the control unit
• Cable is connected to monitor’s
blocked socket
False alarm
Up to 1/2
minute from
activating.
Alarm goes off
after a few hours
The mattress is not touching the
sensor pads
Make sure that the mattress and the sensor pads are
touching.
The mattress is raised (there is
an object near the sensor pads)
Make sure that there are no objects next to the sensor
pads and that the connecting cable top is not placed near
the sensor pads. (it is preferred to locate the connecting
cable top outside the bed area)
Using 1 sensor when the baby is
in crawling age or using 2
sensor pads when the baby is
young and is not crawling yet.
Connect according to instructions. Place the sensor pads
according to the baby's location. It is important to make
sure, especially if the baby is less than 3 months old, that
the sensors and the baby are always located in the same
area.
The mattress does not enable
transfer of baby movements.
(a rigid mattress, a mattress
with springs or a mattress with
air pockets)
Place extra plywood under the sensor pad so that the
sensor pad and the mattress will be tightly pressed
together.
Delayed alarms
while taking
the baby out of
the bed.
Performance test is not correct
Do not conduct performance test by taking the baby out
of the bed and waiting for the alarm to go off.
The right way to perform the test is by turning the device
on when the bed is empty (permanent weight and no
movement), stepping 1 yards away from the bed and
waiting for the alarm to go off.
The alarm does
not go off
within 20
seconds when
performing the
correct
performance
test
Environmental Influences
detected by the sensor pads,
such as wind, fan, air conditioner,
mobile, vibrations
Perform a test which will detect the source of the
movement that the device detects. For example, sources
of wind such as: air conditioner, an open window or a fan;
movements of a baby mobile (which can vibrate even if
it's not turned on) walking around the bed area or an
intercom placed near the bed with intense transmission
levels.
Solutions:
Eliminate sources of wind, remove the mobile etc.
After neutralizing all environmental interruptions, perform
the test again.
If even after neutralizing all of the environmental influences,
the alarm does not go off within 20 seconds, perform the
following:
Solution
Possible Cause
Symptom
1. In the back of the sensor pads (see illustration 1)
reduce the sensitivity level to position 2 (on both sensor pads)
and perform again the Performance Test. If the alarm sounds
within 20 seconds, than keep this sensitivity level.
2. If the alarm does not go off in time, than
reduce the sensitivity level to position 1 and perform
again the Performance Test. If the alarm sounds within
20 seconds, than keep this sensitivity level.
3. If the alarm does not go off in time at this
level, than it is suggested using only one sensor pad
with the sensitivity level adjusted on position 1.
4. PAY ATTENTION: Should false alarms sound
as a result of reduced sensitivity, than the level of
sensitivity shall be increased.