JHT-H
– User Manual REV0919
Page
14
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18
WARRANTY EXCLUSIONS
•
Warranty does not cover wear and tear, breakage, misuse or theft.
•
Warranty does not cover consumables (e.g. blades).
•
Warranty does not cover attachments (e.g. Shanks and Tile Smasher heads).
•
Warranty will not apply to parts and/or labour if this Jackhammer Trolley is deemed to be
misused, neglected, installed improperly or set up incorrectly.
•
Cosmetic defects such as decals and coating.
•
Failures due to acts of God and other force majeure events beyond the ma
nufacturer’s
control.
•
Problems caused by parts that are not original MAKINEX parts.
•
Expedited freight costs.
OWNER
’S RESPONSIBILITY UNDER THIS LIMITED WARRANTY
Strict adherence to the maintenance checks and schedule with proof of scheduled
maintenance service required by an authorised agent or qualified mechanic. It is the
consumer’s responsibility to deliver the machine in question to our service premises or to the
premises of our appointed agent at the consumer’s expense for replacement or repair as
applicable. Maintenance services are not covered under warranty.
Claim Procedure:
•
Contact MAKINEX by phone or email informing us of your machines problem or defect.
•
Once the extent of the claim has been assessed, we retain the right to compensate the
consumer for such defect, or repair (parts & labour), or replace the machine under
warranty.
•
All warranties will be carried out by MAKINEX authorised staff or appointed agents at a
premise to be determined by the Manufacturer.
•
It is the responsibility (and cost) of MAKINEX or our appointed agent to return the machine
to be repaired or replaced under warranty to the consumer- this is valid for domestic
territories only (e.g. machine purchased in USA will repaired/replaced under warranty and
returned to the USA consumer. Machine purchased in Australia will be repaired/ or replaced
under warranty and returned to the Australian consumer etc.)
•
Where the specific warranty component (e.g. Jackh
ammer) is under a Manufacturer’s
warranty other than MAKINEX (e.g. Bosch, Hitachi, Makita, Hilti etc), the consumer can
either contact MAKINEX or the applicable Manufacturer for repairs where such warranty
was registered with that manufacturer at purchase.
•
Warranty calls will only be carried out by our representatives and not via client’s choice of
repairer. We will not accept back charges for any work not carried out by our
representatives or accept any charges due to equipment being un-operational for any
reason even during its warranty period.
