WARRANTY TERMS
–
Australian Consumer Law
1.
Hills Antenna & TV Systems provides consumers with the following warranty in relation to this
Equipment, in addition to complying with the requirements of any relevant legislation,
including the
Competition and Consumer Act 2010
(Cth) in Australia and the
Consumer
Guarantees Act 1993
in New Zealand (the
Acts
), except where a New Zealand consumer
acquires the relevant Equipment for the purposes of a business.
2.
In this warranty, we have used the following definitions:
(a)
Hills Antenna & TV Systems
,
our
or
we
means Hills Antenna & TV Systems, a division of
Hills Holdings Limited ABN 35 007 573 417 of 159 Port Road Hindmarsh South Australia
5007.
(b)
Equipment
means the goods packaged with this warranty document, or to which this
warranty document is affixed.
(c)
Material
means a material or component used by Hills Antenna & TV Systems in the
manufacture of the Equipment.
(d)
Warranty Period
means 5 years from the date of purchase of the Equipment. If the
Equipment or part (as the case may be) is repaired or replaced, there will be no extension
to the original warranty period.
(e)
Workmanship
means the handling, assembly and manufacturing processes performed by
or on behalf of Hills Antenna & TV Systems in order to manufacture the Equipment.
3.
Hills Antenna & TV Systems warrants that for the duration of the Warranty Period, the
Equipment will be free of faults arising from defects in Workmanship or Materials, on the
terms and conditions set out in this warranty.
4.
Hills Antenna & TV Systems undertakes that if during the Warranty Period, the Equipment, or
any part of the Equipment, has failed to operate correctly due to faulty Workmanship or
defective Material, it will repair or replace the Equipment or part (as the case may be) free of
charge on the following terms:
(a) The consumer must retain proof of purchase of the Equipment. Hills Antenna & TV Systems
may reject a warranty claim on Equipment where the consumer is unable to substantiate
proof of purchase to the reasonable satisfaction of Hills Antenna & TV Systems.
(b) The consumer must contact the relevant Hills Antenna & TV Systems Branch Office (details
listed below) or telephone 1800 720 000 upon becoming aware of a defect to any
Equipment.
(c) Following consultation with Hills Antenna & TV Systems, we will determine whether there
is a defect, and if so we agree (at our option) to repair, replace or supply equivalent goods,
or pay the cost of any of those remedies to the consumer.
(d) The consumer will be responsible for the collection and freight costs of returning the
Equipment to Hills Antenna & TV Systems or to any designated Hills Antenna & TV Systems
Branch Office for repair or replacement (as determined by us).
(e) Hills Antenna & TV Systems will be responsible for the freight costs to deliver any new or
repaired Equipment to the consumer.
(f) Please note that a service charge will apply if no fault is identified or if any fault does not
fall within the conditions of this warranty. For details of the applicable service charge,
please contact Hills Antenna & TV Systems prior to making a claim under this warranty.
5.
The
consumer’s right to this warranty will cease to apply where:
(a) The Equipment has not been used in accordance with the instructions provided in the
installation instructions supplied with the Equipment, or in accordance with usual use for
that type of equipment;
(b) Alterations, modifications or repairs have been carried out on the Equipment
6.
This warranty is in addition to any non-excludable legal rights or remedies conferred on the
consumer under any applicable Act and any similar laws. To the extent permitted by law, Hills
Antenna & TV
Systems’ liability for any non-excludable condition or warranty is limited to
rectifying any defect at its option, as set out in paragraph 4(c).
7.
Subject to the requirements of any applicable Act or legislation and to the extent permitted by
law, no liability (whether expressed or implied) of any nature whatsoever, is accepted by Hills
Antenna & TV Systems for any consequential loss, damage or injury arising as a result of any
fault in the Equipment.
8.
This warranty does not extend to damage to Equipment which occurs during transit or
transportation, or which is caused by any abuse, accident or improper installation, connection,
use, adjustment or repair of goods otherwise than in accordance with instructions issued by
Hills Antenna & TV Systems.
9.
The following applies to consumers who purchased the Equipment in Australia:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
Contact us at:
hills.com.au
1300 HILLS 1
1300 445 571
