Hillman InstaFob, Standalone Manual

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Q | Can I get in trouble with my building's management or HOA if using a Key Fob copy?
A | Always refer to, and follow your buildings or HOA's rules and regulations for this answer. Most of
the lease agreements (even for new buildings) do not mention any restriction on making Key Fob
copies outside of their own services. The most common referral on leases denotes replacement fees if
you lose your original Key Fob which range from $150-$250 per Key Fob. We suggest to create a copy
and put your original in a safe place!
Q | I'm concerned about the safety of my apartment complex in relation to this service.
A | To copy a Key Fob, it is safer and more secure then copying a physical key.
#1 You must HAVE the original Key Fob (first time) for the process to work.
#2 If the building management cancels the original Key Fob code, ALL copies will be canceled
as well.
Q | What’s InstaFob and who can I contact in case of other questions?
A | If you have any additional questions, please contact our customer service 1-800-242-9937
Q | Can I copy a Key Fob if the machine does not have WiFi?
A | No! Part of the security InstaFob offers is a two-way verification process with a text message
confirmation
Q | Can I make a copy from a copied InstaFob?
A | Absolutely Not! All InstaFob machines will not allow InstaFob Copies to be duplicated as part of
our security service we provide.
Q | Can I copy Automotive Key Fobs?
A | No! We do not copy Automotive Key Fobs of any type
Q | What is Two Factor Authentication?
A | A secure method of establishing the original owner of a previously saved Key Fob. By submitting
the Phone Number that is linked to the saved Fob and the Full Name and Photo ID ensures the Saved
Fob belongs to the customer.
Q | Is a photo ID required as verification from the customer?
A | Yes! This is a critical part to the Two Factor Authentication process to ensure the customer’s
information is secure
Please call 1-800-242-9937