HIKVISION UD04872B User Manual Download Page 2

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Operating Doorbell

● 

The messages will be pushed automatically by enabling 

Message Push 

Notification

.

● 

The App can receive the triggered alarm automically when the doorbell is 

powered on by enabling 

Auto-Receive Alarm after Powering on

.

Scan QR code or input the serial No. of the doorbell.

- In the Home page of the Hik-Connect App, tap “

+

” on the upper-right 

corner to add the doorbell.

- Scan the QR code or input the serial No. on the front panel of the 

doorbell body. 

Link the Hik-Connect account.

Input the verification code of the doorbell in the pop-up page after

activation. 

   This step is only necessary for adding the doorbell by inputting the serial No.

- Tap 

OK

 to finish adding the doorbell to the Hik-Connect account.

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Activate the doorbell.

The activation page will pop up after finishing the Wi-Fi connection.

- Tap 

Set Device Password

 and input a password to activate the doorbell.

Tap 

Activate

 in the next page to finish activating.

The doorbell supports 3 kinds of Wi-Fi mode: 802.11 b only, 802.11 g 

only, and 802.11 bg only.

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Connect Wi-Fi.

The network connection page will pop up after scanning the QR code of

the doorbell successfully.

- Tap 

Connect to a Network

.

- Choose Wireless Connection to set the Wi-Fi connection.

Via the Hik-Connect App, you can realize some certain functions of the doorbell 

(including, but not limited to, live view, and remote playback). 

Launch the Hik-Connect App and you can get the live view of the connected devices.

Live View

Press 

Call Button

 on the doorbell.

You can accept the call via the Hik-Connect App,  get the live view of the doorbell, 

and capture the snapshots. 

Video Intercom

……

……

- Check the TF card status by tapping 

Storage Status

 in the Device Settings 

page.

- If the TF card status displays as 

Uninitialized

, tap to initialize it. The status will 

then change to 

Normal

. You can then start recording any event triggered 

video in the camera of the doorbell such as motion detection video.

Recording

Launch the Hik-Connect App, tap a connected device and tap 

Gallery

  to play 

back.

Playback

Launch the Hik-Connect App and tap 

Message

 to see the alarm messages, such 

as motion detection alarm message.

Alarm Notification

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Getting Started

Make sure you have connected the power cables for the doorbell.

Power on the main power switch of your home.

When the blue light is on, the doorbell is powered on.

Step 1 Power on the doorbell.

Step 2 Set the Hik-Connect App.

Step 3 Activate the doorbell and add it to the Hik-Connect App.

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2

Install Hik-Connect App and register a user account.

Connect your mobile device to Wi-Fi

.

Download and install the Hik-Connect App by searching “Hik-Connect” in 

App store or 

Google Play

TM

Log in to the Hik-Connect App.

Connect your mobile device to Wi-Fi.

Start the Hik-Connect App, and input the Hik-Connect user account to log 

in to the App.

 

Launch the App and register for a Hik-Connect user account

.

OR

Loosen the screws on the rear panel of the doorbell, put loops of power 

cables (included in the box content) into the screws, and then tighten them.

Connect  the  power  cables  to  the  power  connector  (included  in  the  box 

content).

Pull the power cables from the wall, and connect to the power connector.

● 

Make sure you have powered off the main power switch of your home.

● 

Connect  a  resistor  (included  in  the  box  content)  to  the  doorbell  if  no 

electrical chime or mechanical chime is connected. 

Power Cable

Step 3 Connect the power cables.

Power 

Connector

Do not grate your nails or other 

objects on the len’s glass when 

installing the doorbell.

The  suggested installation 
distance is only for your 
reference.

-Drill 2 holes on the wall according to 

the mounting template. 
-Insert the expansion tubes into the 

drilled holes. 

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Step 4 Install the doorbell.

- Route the cables and insert cables and power 

connector into the wall.
- Align the screw holes on the doorbell body with the 

drilled holes on the wall. 

- Fix the doorbell body to the wall tightly with 2 

screws.

- Put the faceplate to cover the doorbell body.
- Use 1 set screw to fix the faceplate with the 

doorbell body tightly.

Expansion 

Tube

1.

2 m to 

1.

7 m

1.

5 m to 

2 m

96°

20 to 30 cm

Set Screw

Screws

- Input the Wi-Fi password that your mobile phone has connected to.

- Hold the reset button for 5 seconds.

- After hearing the voice prompt “Start configuring Wi-Fi.”, tap 

Next  

in 3 

minutes to start the Wi-Fi connection. 

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