HIKVISION HiLook PTZ-N2204I-DE3 User Manual Download Page 2

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Network Speed Dome User Manual

i

Summary of Contents for HiLook PTZ-N2204I-DE3

Page 1: ...Network Speed Dome User Manual...

Page 2: ...OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA CORRUPTION OF SYSTEMS OR LOSS OF DOCUMENTATION WHETHER BASED ON BREACH OF CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT...

Page 3: ...UCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL CYCLE OR IN SUPPORT OF HUMAN RIGHTS ABUSES IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW THE LATER PREVAILS Network Speed Dome User M...

Page 4: ...Browser 4 2 2 1 Plug in Installation 4 2 2 2 Admin Password Recovery 5 2 2 3 Illegal Login Lock 5 Chapter 3 PTZ 7 3 1 PTZ Control 7 3 2 Set Preset 9 3 2 1 Special Presets 9 3 3 Set Patrol Scan 10 3 3...

Page 5: ...7 Start Digital Zoom 19 4 1 8 Conduct Regional Focus 19 4 1 9 Conduct Regional Exposure 20 4 1 10 Light 20 4 1 11 Lens Initialization 20 4 1 12 Track Manually 20 4 1 13 Conduct 3D Positioning 20 4 1...

Page 6: ...n Stream 28 5 6 Display Settings 28 5 6 1 Scene Mode 29 5 6 2 Image Parameters Switch 32 5 6 3 Mirror 33 5 6 4 Video Standard 33 5 6 5 Zoom Limit 33 5 7 OSD 33 5 8 Demist 34 Chapter 6 Video Recording...

Page 7: ...dio Exception 48 7 2 2 Set Face Detection 49 7 2 3 Set Intrusion Detection 50 7 2 4 Set Line Crossing Detection 51 7 2 5 Set Region Entrance Detection 53 7 2 6 Set Region Exiting Detection 54 7 2 7 Se...

Page 8: ...s to Device via PPPoE Dial Up Connection 69 9 7 Operate via Mobile Client 69 9 7 1 Enable HiLookVision Service on Camera 70 9 7 2 Set Up HiLookVision 71 9 7 3 Add Camera to HiLookVision 71 9 8 Wi Fi 7...

Page 9: ...1 Synchronize Time Manually 78 10 10 2 Set NTP Server 78 10 10 3 Set DST 79 10 11 Set RS 485 79 10 12 Security 79 10 12 1 Authentication 80 10 12 2 Set IP Address Filter 80 10 12 3 Set HTTPS 81 10 12...

Page 10: ...banks 1 2 Key Function The key functions of the device are as follows Actual functions may vary for different models You can enable the functions as you need Event Function The device detects basic e...

Page 11: ...ect to the same LAN Steps 1 Change the IP address of your PC to the same subnet as the device The default IP address of the device is 192 168 1 64 2 Open a web browser and input the default IP address...

Page 12: ...h the online devices 2 Find and select your device in online device list 3 Input new password admin password and confirm the password Caution STRONG PASSWORD RECOMMENDED We highly recommend you create...

Page 13: ...tem Security Security Service to turn it off 4 Click Login 5 Download and install appropriate plug in for your web browser For IE based web browser webcomponents and QuickTimeTM are optional For non I...

Page 14: ...e When you need to reset the password make sure that the device and the PC are on the same network segment Security Question You can set the account security during the activation Or you can go to Con...

Page 15: ...Lock Illegal Login Attempts and Locking Duration are configurable Illegal Login Attempts When your login attempts with the wrong password reach the set times the device is locked Locking Duration The...

Page 16: ...peed in Configuration PTZ Basic Settings The speed of pan tilt movement in live view is based on this speed level You can set Max Tilt angle in Configuration PTZ Basic Settings to limit tilt movement...

Page 17: ...tilt speed change according to the amount of zoom When there is a large amount of zoom the pan tilt speed will be slower for keeping the image from moving too fast on the live view image Zoom in out C...

Page 18: ...nly call them but not configure them 4 Repeat the steps above to set multiple presets Click the button to call the preset Click the button to delete the preset Note You can delete all presets in Confi...

Page 19: ...pattern 4 103 Call patrol 6 45 One touch patrol 104 Call patrol 7 46 Day Night Mode 105 Call patrol 8 3 3 Set Patrol Scan Patrol scan is a function to automatically move among multiple presets Before...

Page 20: ...all patrols in Configuration PTZ Clear Config Click Clear All Patrols and click Save 3 3 1 Set One Touch Patrol The device automatically adds presets to one patrol path and starts patrol scan Steps 1...

Page 21: ...all the pattern scans go to Configuration PTZ Clear Config and check Clear All Patterns and click Save 3 5 Set Limit The device can only move within the limited range Steps 1 Go to Configuration PTZ...

Page 22: ...l The device moves to the set initial position Clear Clear the set initial position 3 7 Set Scheduled Tasks You can set the device to perform a certain task during a certain period Steps 1 Go to Confi...

Page 23: ...ype is patrol action type ID stands for patrol No When the action type is preset action type ID stands for preset No 6 Click Save 3 8 1 Set One Touch Park This function is used to start park instantly...

Page 24: ...This function is only supported by certain device models 1 Go to Configuration PTZ Smart Tracking 2 Check Enable Smart Tracking 3 Set the Duration The device stops tracking when the duration time is u...

Page 25: ...upport 6 Click Save 3 11 Set Power Off Memory This function can resume the previous PTZ status of device after it restarting from a power off Steps 1 Go to Configuration PTZ Basic Settings 2 Select Re...

Page 26: ...n accuracy but more focusing time is required The default amount is recommended 3 Select the scene to display the calibration line A red line displays on live image 4 Adjust the length and position of...

Page 27: ...ptive window size 4 1 3 Live View Stream Type Select the live view stream type according to your needs For the detailed information about the stream type selection refer to Stream Type 4 1 4 Quick Set...

Page 28: ...Steps 1 Click to enable the function 2 Drag the mouse on the image to select a desired rectangle area The width pixel and height pixel are displayed on the bottom of the live view image 4 1 7 Start Di...

Page 29: ...lens in two ways Click on PTZ control panel to reset the lens parameters once Select Lens Initialization as ON in Configuration Image Display Settings to reset the lens parameters once 4 1 12 Track Ma...

Page 30: ...en the device voltage is too low a sign appears in the live view image You are recommended to optimize the power supply so as to avoid device failure The function is on by default 4 1 15 Display Targe...

Page 31: ...lay Performance Shortest Delay The device takes the real time video image as the priority over the video fluency Balanced The device ensures both the real time video image and the fluency Fluent The d...

Page 32: ...n do But high resolution and frame rate usually means larger storage space and higher bandwidth requirements in transmission Sub Stream The stream usually offers comparatively low resolution options w...

Page 33: ...ity requires higher bandwidth 5 1 6 Frame Rate The frame rate is to describe the frequency at which the video stream is updated and it is measured by frames per second fps A higher frame rate is advan...

Page 34: ...resolution frame rate and image quality H 265 H 265 is an improved compression coding technology based on H 265 By enabling H 265 you can estimate the HDD consumption by its maximum average bitrate Co...

Page 35: ...am will be though it may appear not fluent MJPEG Motion JPEG M JPEG or MJPEG is a video compression format in which intraframe coding technology is used Images in a MJPEG format is compressed as indiv...

Page 36: ...io output device speaker connected to the device is working properly Refer to specifications of audio input and output devices for device connection If the device has built in microphone and speaker t...

Page 37: ...region that needs to be adjusted and drag the mouse to adjust its position 5 Input the Region Name and ROI Level 6 Click Save Note The higher the ROI level is the clearer the image of the detected re...

Page 38: ...Limit Max Shutter Limit Min Shutter Limit and Limit Gain for better exposure effect Iris Priority The value of iris needs to be adjusted manually The shutter and gain values are adjusted automatically...

Page 39: ...e distance between the scene and lens is shorter than the Min Focus Distance the lens does not focus Day Night Switch Day Night Switch function can provide color images in the day mode and black white...

Page 40: ...is set as Custom you can draw a red rectangle on the live view image as the BLC area HLC When the bright area of the image is over exposed and the dark area is under exposed the HLC High Light Compre...

Page 41: ...means stronger reduction degree Defog You can enable the defog function when the environment is foggy and the image is misty It enhances the subtle details so that the image appears clearer EIS Increa...

Page 42: ...standard is an ability of a video card or video display device that defines the amount of colors that are shown and the resolution The two most common video standard used are NTSC and PAL In NTSC 30 f...

Page 43: ...y Set customized overlay text on image OSD Parameters Set OSD parameters such as Display Mode OSD Size Font Color and Alignment 5 8 Demist Demist is to remove the condensation on the lens and the glas...

Page 44: ...e Steps 1 Go to Configuration Storage Storage Management HDD Management 2 Select the memory card Note If an Unlock button appears you need to unlock the memory card first See Detect Memory Card Status...

Page 45: ...Note If the encryption password is forgotten and you still want to use this memory card see Set New or Unencrypted Memory Card to format and set the memory card All existing contents will be removed 4...

Page 46: ...it unlocking will be done automatically and no unlocking procedures are required on the part of users If you use the memory card with a lock on a different device you can go to HDD Management to unloc...

Page 47: ...l Picture Name Set the naming rule for captured pictures You can choose Default in the drop down list to use the default rule that is IP address_channel number_capture time_event type jpg e g 10 11 37...

Page 48: ...rage 3 Set basic parameters Protocol Version The protocol version of the cloud storage server Server IP The IP address of the cloud storage server It supports IPv4 address Serve Port The port of the c...

Page 49: ...signal from external alarm input device Motion Alarm Video is recorded when motion is detected or alarm signal is received from the external alarm input device Motion Alarm Video is recorded only whe...

Page 50: ...2 3 Playback and Download Video You can search playback and download the videos stored in the local storage or network storage Steps 1 Click Playback 2 Set search condition and click Search The match...

Page 51: ...re a picture at the configured time interval Event Triggered Capture a picture when an event is triggered 3 Set the Format Resolution Quality Interval and Capture Number 4 Refer to Set Arming Schedule...

Page 52: ...ck Search The matched pictures showed in the file list 3 Select the pictures then click Download to download them Note Go to Configuration Local click Save snapshots when playback to change the saving...

Page 53: ...ect Configuration Mode Normal mode and expert mode are selectable For the information about normal mode see Normal Mode For the information about expert mode see Expert Mode 6 Set the arming schedule...

Page 54: ...s 1 Select Expert Mode in Configuration 2 Set parameters of expert mode Scheduled Image Settings OFF Image switch is disabled Auto Switch The system switches day night mode automatically according to...

Page 55: ...lete all the areas 4 Click Save 5 Optional Repeat above steps to set multiple areas 7 1 2 Set Video Tampering Alarm When the configured area is covered and cannot be monitored normally the alarm is tr...

Page 56: ...d 6 Click Save 7 1 3 Set Exception Alarm Exception such as network disconnection can trigger the device to take corresponding action Steps 1 Go to Configuration Event Basic Event Exception 2 Select Ex...

Page 57: ...Alarm Type from the dropdown list Edit the Alarm Name 4 Refer to Set Arming Schedule for setting scheduled time Refer to Linkage Method Settings for setting linkage method 5 Click Copy to to copy the...

Page 58: ...t Arming Schedule for setting scheduled time Refer to Linkage Method Settings for setting linkage methods 4 Click Save Note The function varies according to different models 7 2 2 Set Face Detection I...

Page 59: ...s of the detection area and right click to complete drawing 6 Optional Set the minimum size and the maximum size for the target to improve detection accuracy Only targets whose size are between the ma...

Page 60: ...e 3 Optional Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration Normally the PTZ control is automatically locked when you enter the configura...

Page 61: ...detection accuracy Only targets whose size are between the maximum size and the minimum size trigger the detection 1 Click Max Size and drag the mouse on live image If you want to change the size cli...

Page 62: ...PTZ control buttons 5 Draw detection area 1 Select a Region No Up to 4 regions can be set 2 Click Detection Area 3 Click on the live image to draw the boundaries of the detection area and right click...

Page 63: ...on Exiting Detection 2 Check Enable 3 Optional Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration Normally the PTZ control is automatically l...

Page 64: ...ivity It stands for the sensitivity of detecting an target The higher the value is the more easily the target is detected Detection Target You can specify the object type and the device only detects t...

Page 65: ...6 Optional Set the minimum size and the maximum size for the target to improve detection accuracy Only targets whose size are between the maximum size and the minimum size trigger the detection 1 Cli...

Page 66: ...Smart Event Unattended Baggage Detection 2 Check Enable 3 Optional Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration Normally the PTZ contro...

Page 67: ...click the button and draw again 7 Set detection parameters Sensitivity The value of the sensitivity defines the size of the object which can trigger the alarm when the sensitivity is high a very small...

Page 68: ...e both ends to adjust the time period Click on the selected time period and drag it on the time bar 4 Optional Click Copy to to copy the same settings to other days 5 Click Save 8 2 Linkage Method Set...

Page 69: ...ration that the alarm output remains after an alarm occurs 2 Set the alarming schedule For the information about the settings see Set Arming Schedule 3 Click Copy to to copy the parameters to other al...

Page 70: ...server before using the Email function Go to Configuration Network Basic Settings TCP IP for DNS settings Steps 1 Go to email settings page Configuration Network Advanced Settings Email 2 Set email pa...

Page 71: ...Save 8 2 4 Notify Surveillance Center Check Notify Surveillance Center the alarm information is uploaded to the surveillance center when an alarm event is detected 8 2 5 Smart Tracking Check Smart Tra...

Page 72: ...ice IP address is changed after enabling the function You can use SADP to get the device IP address Note The network that the device is connected to should support DHCP Dynamic Host Configuration Prot...

Page 73: ...ame The device is registered under the register domain name for easier management within the local area network Note DHCP should be enabled for the dynamic domain name to take effect 9 1 1 Multicast M...

Page 74: ...the port of real time streaming protocol SRTP Port It refers to the port of secure real time transport protocol Server Port It refers to the port through which the client adds the device Enhanced SDK...

Page 75: ...Mapping Steps 1 Check Enable UPnP and choose a friendly name for the camera or you can use the default name 2 Select the port mapping mode to Auto 3 Click Save Note UPnP function on the router should...

Page 76: ...mber and IP Address 4 Click Save Example When the cameras are connected to the same router you can configure the ports of a camera as 80 8000 and 554 with IP address 192 168 1 23 and the ports of anot...

Page 77: ...gs 4 Click Save 9 5 Access to Device via Domain Name You can use the Dynamic DNS DDNS for network access The dynamic IP address of the device can be mapped to a domain name resolution server to realiz...

Page 78: ...d Password for dial up network access Confirm Input your dial up password again 4 Click Save 5 Access the device By Browsers Enter the WAN dynamic IP address in the browser address bar to access the d...

Page 79: ...kVision as the Platform Access Mode 4 Check Enable 5 Click and read Terms of Service and Privacy Policy in pop up window 6 Create a verification code or change the old verification code for the camera...

Page 80: ...er to the troubleshooting Visit https appstore hikvision com and click Installation Help at the upper right corner of the interface to refer to the troubleshooting 2 Start the application and register...

Page 81: ...Wi Fi parameters Note This function is only supported by certain device models 9 8 1 Connect Device to Wi Fi Before You Start Refer to the user manual of wireless router or AP to set SSID key and oth...

Page 82: ...correctly set 9 10 Set Open Network Video Interface If you need to access the device through Open Network Video Interface protocol you can configure the user settings to enhance the network security S...

Page 83: ...rotocol When you use Enhanced SDK Service select the Server Certificate Note Complete certificate management before selecting server certificate Refer to Certificate Management for detailed informatio...

Page 84: ...ission It helps to improve latency and reduce packet loss caused by network congestion and ensure the video quality as well Shaping level is configurable 9 15 Set SRTP The Secure Real time Transport P...

Page 85: ...Maintenance 2 Click Restore or Default according to your needs Restore Reset device parameters except user information IP parameters and video format to the default settings Default Reset all the para...

Page 86: ...on file 4 Click Import 10 5 Export Diagnose Information Diagnose information includes running log system information hardware information Go to Configuration System Maintenance Upgrade Maintenance Che...

Page 87: ...number 10 10 Time and Date You can configure time and date of the device by configuring time zone time synchronization and Daylight Saving Time DST 10 10 1 Synchronize Time Manually Steps 1 Go to Conf...

Page 88: ...t Start Time End Time and DST Bias 4 Click Save 10 11 Set RS 485 RS 485 is used to connect the device to external device You can use RS 485 to transmit the data between the device and the computer or...

Page 89: ...are supported which means authentication information is needed when WEB request is sent to the device If you select digest basic it means the device supports digest or basic authentication If you sel...

Page 90: ...e certificate management before selecting server certificate Refer to Certificate Management for detailed information If the function is abnormal check if the selected certificate is abnormal in Certi...

Page 91: ...o way authentication is required select the CA certificate and the client certificate If one way authentication is required select the CA certificate only Steps 1 Check Enable Log Upload Server 2 Opti...

Page 92: ...f the selected certificate is abnormal in Certificate Management 10 12 7 Certificate Management It helps to manage the server client certificates and CA certificate and to send an alarm if the certifi...

Page 93: ...up window 6 Copy the request content and save it as a request file 7 Send the file to a trusted third party for signature 8 After receiving the certificated sent back from the third party install it...

Page 94: ...in the column Functions Install CA Certificate Before You Start Prepare a CA certificate in advance Steps 1 Go to Configuration System Security Certificate Management 2 Input Certificate ID Note The...

Page 95: ...nd Permission The administrator can add modify or delete other accounts and grant different permission to different user levels Caution To increase security of using the device on the network please c...

Page 96: ...add up to 31 user accounts 3 Click OK Simultaneous Login The administrator can set the maximum number of users logging into the system through web browser simultaneously Go to Configuration System Use...

Page 97: ...ommand Scan the following QR code to get device common serial port commands Note that the command list contains the commonly used serial port commands for all Hikvision network cameras Network Speed D...

Page 98: ...B Device Communication Matrix Scan the following QR code to get device communication matrix Note that the matrix contains all communication ports of Hikvision network cameras Network Speed Dome User M...

Page 99: ...UD22758B A...

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