HIKVISION EKI-K82T46 User Manual Download Page 1

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Network Video Recorder

User Manual

Summary of Contents for EKI-K82T46

Page 1: ...Network Video Recorder User Manual ...

Page 2: ... APPLICABLE LAW THE PRODUCT DESCRIBED WITH ITS HARDWARE SOFTWARE AND FIRMWARE IS PROVIDED AS IS WITH ALL FAULTS AND ERRORS AND HIKVISION MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OF THIRD PARTY IN NO EVENT WILL HIKVISION ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE TO YOU FO...

Page 3: ...ive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see www recyclethis info 2006 66 EC Battery Directive This product contains a battery that cannot be disposed o...

Page 4: ...e please be advised of the following tips Ensure unit is installed in a well ventilated dust free environment Unit is designed for indoor use only Keep all liquids away from the device Ensure environmental conditions meet factory specifications Ensure unit is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electroni...

Page 5: ...he quality of the input and output record is configurable Local Monitoring HDMI and VGA outputs provided HDMI video output at up to 4K resolution Multiple screen display in live view is supported and the display sequence of channels is adjustable Live view screen can be switched in group Manual switch and auto switch are provided and the auto switch interval is configurable Configurable main strea...

Page 6: ...g Searching record files and captured pictures by events alarm input motion detection Tag adding for record files searching and playing back by tags Locking and unlocking record files Local redundant recording Provide new playback interface with easy and flexible operation Searching and playing back record files by channel number recording type start time end time etc Smart search for the selected...

Page 7: ...e by front panel mouse remote control or control keyboard Three level user management admin user is allowed to create many operating accounts and define their operating permission which includes the limit to access any channel Admin password resetting by exporting importing the GUID file Operation alarm exceptions and log recording and searching Manually triggering and clearing alarms Import and e...

Page 8: ... files broken transfer resume Remote parameters setup remote import export of device parameters Remote viewing of the device status system logs and alarm status Remote keyboard operation Remote HDD formatting and program upgrading Remote system restart and shutdown RS 485 transparent channel transmission Alarm and exception information can be sent to the remote host Remotely start stop recording R...

Page 9: ...Wizard for Basic Configuration 26 2 3 Adding and Connecting IP Cameras 30 2 3 1 Activating the IP Camera 30 2 3 2 Adding the Online IP Cameras 31 2 3 3 Editing the Connected IP Cameras and Configuring Customized Protocols 35 2 3 4 Editing IP Cameras Connected to the PoE Interfaces 38 2 3 5 Configuring PoE Interface 40 Chapter 3 Live View 42 3 1 Live View Introduction 42 3 2 Operations in Live View...

Page 10: ...g Holiday Recording 68 5 8 Configuring Redundant Recording 70 5 9 Configuring HDD Group for Recording 71 5 10 Files Protection 72 5 10 1 Locking the Recording Files 72 5 10 2 Setting HDD Property to Read only 74 Chapter 6 Playback 75 6 1 Playing Back Record Files 75 6 1 1 Instant Playback 75 6 1 2 Playing Back by Normal Search 76 6 1 3 Playing back by Smart Search 78 6 1 4 Playing Back by Event Se...

Page 11: ...ion 106 9 2 Line Crossing Detection 107 9 3 Intrusion Detection 109 9 4 Region Entrance Detection 110 9 5 Region Exiting Detection 111 9 6 Unattended Baggage Detection 112 9 7 Object Removal Detection 112 9 8 Audio Exception Detection 112 9 9 Sudden Scene Change Detection 113 9 10 Defocus Detection 113 9 11 PIR Alarm 114 Chapter 10 VCA Search 114 10 1 Face Search 114 10 2 Behavior Search 116 Chapt...

Page 12: ...nfiguring Disk Clone 142 12 6 Checking HDD Status 143 12 7 HDD Detection 144 12 8 Configuring HDD Error Alarms 146 Chapter 13 Camera Settings 147 13 1 Configuring OSD Settings 147 13 2 Configuring Privacy Mask 147 13 3 Configuring Video Parameters 148 Chapter 14 NVR Management and Maintenance 149 14 1 Viewing System Information 149 14 2 Searching and Exporting Log Files 150 14 3 Importing Exportin...

Page 13: ...220NA 13 15 3 Configuring More Settings 157 15 4 Managing User Accounts 158 15 4 1 Adding a User 158 15 4 2 Deleting a User 161 15 4 3 Editing a User 162 Chapter 16 Appendix 164 16 1 Glossary 164 16 2 Troubleshooting 164 ...

Page 14: ...versal Serial Bus USB port for additional devices such as USB mouse and USB Hard Disk Drive HDD 1 2 IR Remote Control Operations The NVR may also be controlled with the included IR Remote control NOTE Batteries 2 AAA must be installed before operation The IR Remote is set at the factory to control the NVR using default Device ID 255 without any additional steps Device ID 255 is the default univers...

Page 15: ... 2 2 Unpairing Disabling an IR Remote from an NVR To unpair an IR Remote from a NVR so that the unit cannot control any NVR functions proceed as follows Press the DEV key on the IR Remote Any existing Device ID will be erased from the unit s memory and it will no longer function with the NVR NOTE Re enabling the IR Remote requires pairing to a NVR See Pairing the IR Remote to a Specific NVR option...

Page 16: ...th the NVR 3 Numerals Switch to the corresponding channel in Live View or PTZ Control mode Input numbers in Edit mode 4 EDIT Delete characters before cursor Check the checkbox and select the ON OFF switch 5 A Adjust focus in the PTZ Control menu Switch on screen keyboards upper and lower case alphabet symbols and numerals 6 REC Enter Manual Record setting menu Call a PTZ preset by using the numeri...

Page 17: ...ider 1 3 USB Mouse Operation A regular 3 button Left Right Scroll wheel USB mouse can also be used with this NVR To use a USB mouse 1 Plug USB mouse into one of the USB interfaces on the front panel of the NVR 2 The mouse should automatically be detected If the mouse is not detected the possible reason may be that the two devices are not compatible refer to the recommended device list from your pr...

Page 18: ...ription Number English letter Lowercase uppercase Backspace Switch the keyboard Space Positioning the cursor Exit Symbols Reserved 1 5 Rear Panel Typical Figure 5 Rear Panel Typical Index Description Index Description 1 100 to 240 VAC 6 VGA 2 Audio In 7 USB 2 0 Interface 3 HDMI Interface 8 Ground 4 LAN Interface 9 Power Switch 5 Audio Out 10 LAN Network Interfaces with PoE Function ...

Page 19: ...er indicator LED on the front panel should be red indicating the device gets the power supply 2 Press the Power button on the front panel The Power indicator LED should turn blue indicating that the unit is starting 3 After startup the Power indicator LED remains blue A splash screen with the status of the HDD appears on the monitor The row of icons at the bottom of the screen shows the HDD status...

Page 20: ...so activate the device via Web Browser SADP software or Client software 1 Input the same password in the text field of Create New Password and Confirm New Password Figure 7 Set Admin Password STRONG PASSWORD RECOMMENDED We highly recommend that you create a strong password of your own choosing using a minimum of eight characters including at least three of the following categories upper case lette...

Page 21: ...ind 5 Insert the USB flash disk into your device and export the GUID file to the USB flash disk in the Reset Password interface Please see Resetting Your Password for password resetting instructions Figure 9 Export GUID File NOTE Please keep your GUID file properly for future password resetting If the Admin s password is modified the following menu pops up Optionally click the Yes button to duplic...

Page 22: ... Figure 11 Set Unlock Pattern 2 Use the mouse to draw a pattern among the nine dots on the screen Release the mouse when the pattern is done Figure 12 Draw the Pattern NOTE Connect at least four dots to draw the pattern Each dot can connect only once 3 Draw the same pattern again to confirm it When the two patterns match the pattern is configured successfully ...

Page 23: ...ttern again Figure 14 Re set the Pattern Logging in via Unlock Pattern NOTE Only the admin user has the permission to unlock the device Please configure the pattern first before unlocking See Configuring the Unlock Pattern 1 Right click the mouse on the screen and select the menu to enter the interface as shown below ...

Page 24: ...n dialog box If the pattern you draw is different from the pattern you have configured try again If you draw the wrong pattern more than five times the system will switch to the normal login mode automatically Figure 16 Normal Login Dialog Box 2 1 4 Login and Logout User Login Purpose If the NVR has logged out you must login the device before operating the menu and other functions 1 Select the Use...

Page 25: ...ser name and password to log in again 1 Enter the Shutdown menu Menu Shutdown Figure 18 Logout 2 Click Logout NOTE After you log out of the system menu operation on the screen is invalid You must input a user name and password to unlock the system 2 1 5 Resetting Your Password If you forget the admin password you can reset the password by importing the GUID file The GUID file must be exported and ...

Page 26: ... to set the new password You can export the new GUID file to the USB flash disk for future password resetting NOTE When the new password is set the original GUID file will be invalid The new GUID file should be exported for future password resetting You can also enter the User User Management interface to edit the admin user and export the GUID file 2 2 Using Wizard for Basic Configuration By defa...

Page 27: ...n to enter the date and time settings window as shown below Figure 21 Date and Time Settings 3 After the time settings click the Next button which takes you back to the Network Setup Wizard window as shown below Figure 22 Network Settings 4 Click the Next button after you configure the basic network parameters Enter the Hik Connect interface to configure the parameters See Configuring Hik Connect ...

Page 28: ...k parameters Then you will enter the Advanced Network Parameter interface You can enable UPnP DDNS and set other ports according to your needs Figure 24 Advanced Network Parameters 6 Click the Next button after you configure the network parameters 7 Click the Next button to enter the HDD Management window shown in below ...

Page 29: ...a to be added is in active status 11 If the camera is in inactive status you can click the inactive icon of the camera to set the password to activate it You can also select multiple cameras from the list and click the One touch Activate to activate the cameras in batch 12 Click Add to add the camera Figure 26 Search for IP Cameras If you check the Enable H 265 checkbox the NVR can automatically s...

Page 30: ...mera to add is in active status You can activate the IP camera when activating the device See Activating Your Device 1 Select the Add IP Camera option from the right click menu in live view mode or click Menu Camera Camera to enter the IP Camera Management interface For IP cameras detected online in the same network segment the Password status shows whether it is active or inactive Figure 28 IP Ca...

Page 31: ...ories upper case letters lower case letters numbers and special characters in order to increase the security of your product We also recommend that you reset your password regularly Especially in high security systems resetting the password monthly or weekly can better protect your product Proper configuration of all passwords and other security settings is the responsibility of the installer and ...

Page 32: ...the detected IP camera and click the Add button to add it directly you can click the Search button to refresh the online IP camera manually or you can choose to custom add the IP camera by editing the parameters in the corresponding text field and then click the Add button to add it OPTION 2 1 Select the Add IP Camera option from the right click menu in live view mode or click Menu Camera Camera t...

Page 33: ...Adding button to add all cameras with the same login password from the list NOTE Make sure the camera to add has already been activated 4 Encoders with Multiple Channels Only Check the Channel Port checkbox in the pop up window as shown in the following figure and click OK to add multiple channels Figure 32 Selecting Multiple Channels OPTION 3 1 On the IP Camera Management interface click the Cust...

Page 34: ...cameras are listed in the interface Table 2 1 Description of Icons Icon Explanation Icon Explanation Edit basic camera parameters Add the detected IP camera The camera is disconnected you can click the icon to get the camera exception information Delete the IP camera Play the live video of the connected camera Advanced camera settings Upgrade the connected IP camera Security Show the security stat...

Page 35: ... 35 List of Added IP Cameras Enabling the H 265 Stream Access Check the Enable H 265 checkbox to have the NVR automatically switch to the H 265 stream of IP cameras that support the H 265 video format for the initial access 2 3 3 Editing the Connected IP Cameras and Configuring Customized Protocols After adding the IP cameras the cameras basic information lists in the page and you can configure th...

Page 36: ...n choose the channel to connect by selecting the channel port no in the drop down list 2 Click OK to save the settings and exit the editing interface To Edit Advanced Parameters 1 Drag the horizontal scroll bar to the right side and click the icon Figure 37 Camera Network Configuration 2 You can edit the camera s network information and password ...

Page 37: ...d protocols for them 1 Click the Protocol button in the Custom Adding IP Camera interface to enter the protocol management interface Figure 39 Protocol Management Interface NOTE There are 16 customized protocols provided in the system you can edit the protocol name and choose whether to enable the sub stream 2 Choose the protocol transmission type and choose the transfer protocols NOTE Before cust...

Page 38: ...ransfer Protocol Select the transfer protocol for the custom protocol Port Set the custom protocol port no Path Set the resource path for the custom protocol e g ch1 main av_stream NOTE The protocol type and the transfer protocols must be supported by the connected network camera After adding the customized protocols you will see the protocol name is listed in the drop down list see below Figure 4...

Page 39: ...es in the Edit IP Camera menu To Add Cameras for NVR Supporting PoE Function Before You Start Connect the network cameras via the PoE interfaces 1 Enter the Camera Management interface Menu Camera IP Camera Figure 41 List of Connected Cameras NOTE The cameras connecting to the PoE interface cannot be deleted in this menu 2 Click the button and select Adding Method in the drop down list Plug and Pl...

Page 40: ...put the IP address the user name and password of administrator manually and click OK to add the IP camera Figure 43 Edit IP Camera Interface Manual 2 3 5 Configuring PoE Interface NOTE This chapter is applicable only for P Series NVRs When it requires long distance PoE transmission 100 to 300 m you can configure the PoE channel to the long network cable mode 1 Enter the PoE Configuration interface...

Page 41: ... via long network cable 100 300 meters cannot exceed 6 MP The allowed maximum long network cable may be less than 300 meters depending on IP camera model and cable materials When the transmission distance reaches 100 to 250 meters you must use CAT5E or CAT6 network cable to connect with the PoE interface When the transmission distance reaches 250 to 300 meters you must use CAT6 network cable to co...

Page 42: ...r of the screen refer to Setting Alarm Response Actions for details 3 2 Operations in Live View Mode In live view mode there are many functions provided The functions are listed below Single Screen Shows only one screen on the monitor Multi Screen Shows multiple screens on the monitor simultaneously Auto Switch Screen auto switches to the next one You must set the dwell time for each screen on the...

Page 43: ...p down list Previous Screen Switch to the previous screen Next Screen Switch to the next screen Start Stop Auto Switch Enable disable the auto switch of the screens Start Recording Start continuous recording or motion detection recording of all channels Add IP Camera Enter the IP Camera Management interface and manage the cameras Playback Enter the playback interface and start playing back the vid...

Page 44: ...tor the menu operation is not available while Aux output mode is enabled 3 2 4 Quick Setting Toolbar in Live View Mode On the screen of each channel there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen Figure 46 Quick Setting Toolbar Table 3 4 Description of Quick Setting Toolbar Icons Icon Description Icon Description Icon Description Enable Dis...

Page 45: ...mage parameters like brightness contrast saturation and hue according to the actual demand Figure 48 Image Settings Customize Live View Strategy can be selected to set strategy including Real time Balanced Fluency Figure 49 Live View Strategy Face detection function can be used to detect the human faces in live view mode and save in HDD ...

Page 46: ...ttings can be customized according to different needs You can configure the output interface dwell time for screen to be shown mute or turning on the audio the screen number for each channel etc 1 Enter the Live View Settings interface Menu Configuration Live View Figure 51 Live View General The settings available in this menu include Video Output Interface Select the video output to configure the...

Page 47: ... in 1 4 6 8 16 window division modes are supported depending on model 2 Select the small window and double click the channel number to display the channel on the window 3 You can click the button to start live view for all channels and click to stop all live views 4 Click the Apply button to save the setting You can also click and drag the camera to the desired window on the live view interface to...

Page 48: ...oding is supported as an option 1 Enter the Live View Settings interface Menu Configuration Live View 2 Select the Channel Zero Encoding tab Figure 54 Live View Channel Zero Encoding 3 Check the Enable Channel Zero Encoding checkbox 4 Configure the Frame Rate Max Bitrate Mode and Max Bitrate After you set the Channel Zero encoding you can view in the remote client or Web browser 16 channels on one...

Page 49: ...the Camera drop down list 4 Enter the parameters of the PTZ camera NOTE All the parameters should be exactly the same as the PTZ camera parameters 5 Click the Apply button to save the settings 4 2 Setting PTZ Presets Patrols and Patterns Before You Start Please make sure that the presets patrols and patterns are supported by PTZ protocols 4 2 1 Customizing Presets Purpose ...

Page 50: ... link the location to the preset 4 Repeat steps 2 3 to save more presets 5 You can click the Clear button to clear the preset location information or click the Clear All button to clear the location information of all the presets 4 2 2 Calling Presets Purpose This feature enables the camera to point to a specified position such as a window when an event takes place 1 Click the button PTZ in the lo...

Page 51: ... Patrols Purpose Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point Key points correspond to the presets The presets can be set following the steps above in Customizing Presets 1 Enter the PTZ Control interface Menu Camera PTZ Figure 59 PTZ Settings 2 Select patrol no in the drop down list of patrols 3 Click t...

Page 52: ...point to the patrol You can delete all the key points by clicking the Clear button for the selected patrol or click the Clear All button to delete all the key pints for all patrols 4 2 4 Calling Patrols Purpose Calling a patrol causes the PTZ to move according the predefined patrol path 1 Click the PTZ button in the lower right corner of the PTZ setting interface or press the PTZ button on the fro...

Page 53: ...s in the control panel to move the PTZ camera and click the Stop button to stop it The movement of the PTZ is recorded as the pattern 4 2 6 Calling Patterns Purpose Follow the procedure to move the PTZ camera according to the predefined patterns 1 Click the PTZ button in the lower right corner of the PTZ setting interface or press the PTZ button on the front panel or click the PTZ Control icon in ...

Page 54: ...Linear Scan can be enabled to trigger the scan in the horizantal direction in the predefined range NOTE This function is supported by certain models 1 Enter the PTZ Control interface Menu Camera PTZ Figure 64 PTZ Settings 2 Use the directional button to wheel the camera to where you want to set the limit and click the Left Limit or Right Limit button to link the location to the corresponding limit...

Page 55: ...n to show the one touch function of the PTZ control Figure 65 PTZ Panel One Touch 3 Click the Linear Scan button to start the linear scan and click the Linear Scan button again to stop it You can click the Restore button to clear the defined left limit and right limit data and the dome needs to reboot to make settings take effect 4 2 9 One Touch Park NOTE Before operating this function make sure t...

Page 56: ...rface by default the value is 5s 4 Click the button again to inactivate it 4 3 PTZ Control Panel To enter the PTZ control panel there are two ways supported OPTION 1 In the PTZ settings interface click the PTZ button on the lower right corner next to the Back button OPTION 2 In Live View mode press the PTZ Control button on the front panel or on the remote control or choose the PTZ Control icon or...

Page 57: ...tem Next item Start pattern patrol Stop the patrol pattern movement Exit Minimize windows Chapter 5 Recording Settings 5 1 Configuring Parameters Purpose By configuring the parameters you can define the parameters that affect the image quality such as the transmission stream type the resolution etc Before You Start 1 Make sure that the HDD has already been installed If not please install an HDD an...

Page 58: ...e You can configure the stream type the resolution and other parameters on demand Video Encode Set the video encoding to H 265 or H 264 Enable H 264 Mode Check the checkbox to enable Once enabled the Max Bitrate Mode Max Bitrate Kbps and Max Bitrate Range Recommend are not configurable Enabling it helps to ensure high video quality with a lowered bitrate NOTE The H 265 and H 264 should be supporte...

Page 59: ... Record Capture By enabling redundant record or capture you save the record and captured picture in the redundant HDD See Configuring Redundant Recording Record Audio Check the checkbox to enable or disable audio recording Video Stream Main stream and sub stream are selectable for recording When you select sub stream you can record for a longer time with the same storage space 3 Click Apply to sav...

Page 60: ...ule interface 1 Enter the Record Schedule interface Menu Record Schedule 2 Configure Record Schedule 1 Select Record Schedule Different recording types are marked in different color icons Continuous Scheduled recording Event Recording triggered by all event triggered alarm Motion Recording triggered by motion detection Alarm Recording triggered by alarm M A Recording triggered by either motion det...

Page 61: ...e day for which you want to set aschedule Figure 74 Recording Schedule Interface 2 You can click the button to set the accurate time of the schedule 3 Toschedule an all day recording check the checkbox after the All Day item Figure 75 Edit Schedule 4 To arrange other schedules set the Start End time for each period NOTE Up to eight periods can be configured for each day Time periods can t overlap ...

Page 62: ... VCA settings are available only for smart IP cameras 6 Repeat the above edit schedule steps to schedule recording or capture for other days in the week If the schedule can also be applied to other days click Copy Figure 76 Copy Schedule to Other Days 7 Click OK to save setting and go back to the upper level menu 8 Click Apply in the Record Schedule interface to save the settings Draw the Schedule...

Page 63: ...t the motion detection In the live view mode once a motion detection event takes place the NVR can analyze it and take alarm response actions Enabling motion detection function can trigger certain channels to start recording or trigger full screen monitoring audio warning notify the surveillance center and so on In this chapter you can follow the steps to schedule a record triggered by detected mo...

Page 64: ...re 80 Motion Detection Handling 5 Select the channels for which you want the motion detection event to trigger recording 6 Click Apply to save the settings 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter Configuring Recording Schedule 5 4 Configuring Alarm Trig...

Page 65: ...s Alarm Input 1 Select Alarm Input number and configure alarm parameters 2 Choose N O normally open or N C normally closed for alarm type 3 Check the checkbox for Setting 4 Click Settings Figure 83 Alarm Settings 5 Choose the alarm triggered recording channel 6 Check the checkbox to select channel ...

Page 66: ...er Configuring Recording Schedule 5 5 Configuring VCA Event Recording Purpose The event triggered recording can be configured through the menu Events include motion detection alarm and VCA events face detection face capture line crossing detection intrusion detection region entrance detection region exiting detection loitering detection people gathering detection fast moving detection parking dete...

Page 67: ...ord when VCA alarm is triggered 5 Click Apply to save the settings Figure 86 Set Trigger Camera of VCA Alarm NOTE The PTZ Linking function is available only for the VCA settings of IP cameras 6 Enter Record Schedule settings interface Menu Record Schedule Record Schedule and then set VCA as the record type For details see step 2 in Configuring Recording Schedule 5 6 Manual Recording Purpose Follow...

Page 68: ...al Recording 1 Select Record on the left bar 2 Click the status button before camera number to change to 3 Disable manual record Click the status button to change to NOTE Green icon means that the channel is configured the record schedule After rebooting all the manual records enabled will be canceled 5 7 Configuring Holiday Recording Purpose Follow the steps to configure the record schedule on ho...

Page 69: ...tings 2 Check the Enable Holiday checkbox 3 Select Mode from the drop down list 4 There are three different modes for the date format to configure holidayschedule 5 Set the start and end date 6 Click Apply to save settings 7 Click OK to exit the Edit interface 3 Enter Record Capture Schedule settings interface to edit the holiday recording schedule ...

Page 70: ... to enter the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 91 HDD General Editing 2 Click Apply to save the settings 3 Click OK to go back to the upper level menu NOTE You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant For detailed information refer to Setting HDD Property There should be at least another HDD...

Page 71: ...for Recording Purpose You can group the HDDs and save the record files and captured pictures in certain HDD groups 1 Enter HDD setting interface Menu HDD Figure 93 HDD General 2 Select Advanced on the left side menu Figure 94 Storage Mode 3 Check if the storage mode of the HDD is Group If not set it to Group For detailed information refer to Managing HDD Group 4 Select General in the left side men...

Page 72: ...up 3 Check the channels you want to save in this group 4 Click Apply to save settings NOTE After having configured the HDD groups you can configure the Recording settings following the procedure provided in Chapter 5 2 5 7 5 10 Files Protection Purpose You can lock the recording files or set the HDD property to read only to protect the record files from being overwritten 5 10 1 Locking the Recordi...

Page 73: ... all the record files related to the playback channels 4 You can click the button to pop up the file management interface Click the Locked File tab to check and export the locked files Figure 96 Locked File Management In the File Management interface you can also click to changeit to to unlock the file and the file is not protected Lock File when Export 1 Enter Export setting interface Menu Export...

Page 74: ...earch Result 5 Protect the record files 1 Find the record files you want to protect and then click the icon which will turn to indicating that the file is locked NOTE The record files for which recording is still not completed cannot be locked 2 Click to change it to to unlock the file and the file is not protected Figure 99 Unlocking Attention 5 10 2 Setting HDD Property to Read only 1 Enter HDD ...

Page 75: ... only HDD If you want to save files in the HDD change the property to R W If there is only one HDD and is set to Read only the NVR can t record any files Only live view mode is available If you set the HDD to Read only when the NVR is saving files in it then the file will be saved in next R W HDD If there is only one HDD the recording will be stopped Chapter 6 Playback 6 1 Playing Back Record File...

Page 76: ...this channel will be played back Figure 102 Instant Playback Interface 6 1 2 Playing Back by Normal Search Playback by Channel Enter the Playback interface Right click a channel in live view mode and select Playback from the menu as shown in Figure 6 2 Figure 103 Right Click Menu under Live View NOTE Pressing numerical buttons will switch playback to the corresponding channels during playback proc...

Page 77: ...gurable in Menu Record Parameters 4 Select a date in the calendar and click the button on the left toolbar to play the video file Figure 104 Playback Calendar If there are record files for that camera in that day in the calendar the icon for that day is displayed in different colors for different recording types blue for continuous recording and red for event recording 5 Click the radio button to ...

Page 78: ...nd tags Playing Control Pause Play Reverse play Pause Slow forward Stop 30s forward 30s reverse Next day Fast forward Previous day Time Bar Scaling Previous Next period Play the time bar in 30 minutes default Play the time bar in 1 hour Play the time bar in 2 hours Play the time bar in 6 hours Play the time bar in 24 hours NOTE 256x playing speed is supported 6 1 3 Playing back by Smart Search Pur...

Page 79: ...tton and click on the image to specify the start point and end point of the line Intrusion Detection Click the button and specify four points to set a quadrilateral region for intrusion detection Only one region can be set Motion Detection Click the button and then hold the mouse on the image to draw the detection area manually You can also click the button to set the full screen as the detection ...

Page 80: ...09 Event Search Interface 4 Select the minor type of VCA from the drop down list Refer to VCA Alarm for VCA detection types NOTE For configuring the VCA recording refer to Configuring VCA Event Recording and Capture For VCA detection type details refer to VCA Alarm 5 Select the camera s for searching and set the Start time and End time 6 Click the Search button to get the search result information...

Page 81: ...e playback interface The toolbar in the bottom of the playback interface can control the playing process Figure 111 Interface of Playback by Event You can click the or button to select the previous or next event Refer to Table 6 1 for the description of buttons on the toolbar ...

Page 82: ...e Playing Back by Tag 1 Enter Playback interface Menu Playback 2 Search and play back the record file s Figure 112 Interface of Playback by Time 3 Set tags as desired Click the button to add a default tag Click the button to add a customized tag and input tag name NOTE 64 tags maximum can be added to a single video file 4 Tag management Click the button to enter the File Management interface and c...

Page 83: ...art time and end time and then click Search to enter Search Result interface NOTE You can enter a keyword in the textbox to search for the tag on your command 4 Click the button to play back the selected tag file Figure 114 Interface of Playback by Tag NOTE Pre play and post play can be configured You can click the or button to select the previous or next tag Refer to Table 6 1 for the description...

Page 84: ...ce Menu Maintenance Log Information 2 Click the Log Search tab to enter Playback by System Logs 3 Set search time and type and click the Search button Figure 115 System Log Search Interface 4 Choose a log with record file and click the button to enter the Playback interface NOTE If there is no record file at the time point of the log the message box No result found will pop up ...

Page 85: ...Log 6 1 7 Playing Back External File Purpose Perform the following steps to look up and play back files in the external devices 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click the button to refresh the file list 3 Select and click the button to play it back Adjust the playback...

Page 86: ...back one frame If you choose reverse playback of the record file click the button until the speed changes to Single frame and one click on the playback screen will reverse playback one frame It is also possible to use the button in the toolbar 6 2 2 Thumbnails View With the thumbnails view on the playback interface you can conveniently locate the required video files on the time bar 1 Enter the pl...

Page 87: ...e mouse to hold and drag through the playing time bar to fast view the video files 3 Release the mouse to the required time point to enter the full screen playback NOTE The fast view is supported only in the 1x single camera playback mode 6 2 4 Digital Zoom 1 Click the button on the playback control bar to enter the Digital Zoom interface 2 You can zoom in the image to different magnifications 1x ...

Page 88: ...cked files and tags you have added in the playback mode 1 Enter the playback interface 2 Click on the toolbar to enter the file management interface Figure 121 File Management 3 You can view the saved video clips lock unlock the files and edit the tags that you added in playback mode 4 If required select the items and click Export All or Export to export the clips pictures files tags to a local st...

Page 89: ...tion of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure 122 Quick Export Interface 3 Select the format of the log files to be exported Up to 15 formats are selectable 4 Click the Export to start exporting NOTE Here we use a USB Flash Drive Refer to the next section Normal Backup for more backup devices...

Page 90: ...n the Export interface and click the button to check it NOTE The Player player exe will be exported automatically during record file export Figure 125 Checkup of Quick Export Result Using USB1 1 7 1 2 Backing up by Normal Video Search Purpose The record files can be backup to various devices such as USB devices USB flash drives USB HDDs USB ...

Page 91: ...er the search result interface The matched video files or pictures are displayed in Chart or List display mode Figure 126 Normal Video Search for Backup 4 Select video files or pictures from the Chart or List to export Click to play the record file if you want to check it Check the checkbox before the record files you want to back up NOTE The size of the currently selected files is displayed in th...

Page 92: ...and click the Export button to enter the Export interface NOTE If the inserted USB device is not recognized 1 Click the Refresh button 2 Reconnect device 3 Check for compatibility from vendor You can also format USB flash drives or USB HDDs via the device Figure 128 Export by Normal Video Search using USB Flash Drive Stay in the Exporting interface until all record files are exported with the pop ...

Page 93: ... supported 1 Enter the Export interface Menu Export Event 2 Select the cameras to search 3 Set the event type to alarm input motion or VCA Figure 130 Event Search for Backup 4 Set the search conditions and click the Search button to enter the search result interface For the POS event type you can also set the Keyword and enable the Case Sensitivity upper case and lower case to search the video fil...

Page 94: ...SB flash drives USB HDDs USB writer SATA writer or eSATA HDD 1 Enter the Playback interface NOTE Refer to Playing Back Record Files 2 During playback use or in the playback toolbar to start or stop clipping record file s or use the button to capture pitcures 3 Click the to enter the file management interface Figure 132 Video Clips or Captured Pictures Export Interface 4 Export the video clips or c...

Page 95: ...ckup device and click the button if you want to delete it 3 Click the Erase button if you want to erase the files from a re writable CD DVD Click the Format button to format the backup device NOTE If the inserted storage device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Chapter 8 Alarm Settings 8 1 Setting Motion Detection Alarm 1 Enter the Came...

Page 96: ... select one or more channels that will start to record capture or become full screen monitoring when motion alarm is triggered and click Apply to save the settings Figure 135 Set Trigger Camera of Motion Detection 6 Set up arming schedule of the channel 1 Select Arming Schedule tab to set the arming schedule of handling actions for the motion detection 2 Choose one day of a week and up to eight ti...

Page 97: ...ection interface to copy the above settings to it 8 2 Setting Sensor Alarms Purpose Set the handling action of an external sensor alarm 1 Enter Alarm Settings of System Configuration and select an alarm input Menu Configuration Alarm 2 Select Alarm Input tab to enter Alarm Input Settings interface Figure 137 Alarm Status Interface of System Configuration 3 Set up the handling action of the selecte...

Page 98: ...e not configurable 6 Select the Trigger Channel tab and select one or more channels that will start to record capture or become full screen monitoring when an external alarm is input and click Apply to save the settings 7 Select the Arming Schedule tab to set the arming schedule of handling actions Figure 139 Set Arming Schedule of Alarm Input Choose one day of a week A maximu of eight time period...

Page 99: ...ing of Alarm Input 12 If you want to set handling action of another alarm input repeat the above steps or click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them Figure 141 Copy Settings of Alarm Input 8 3 Detecting Video Loss Alarm Purpose Detect video loss of a channel and take alarm response action s 1 Enter Video Loss interfa...

Page 100: ...tab to set the channel s arming schedule 2 Choose one day of the week Up to eight time periods can be set within each day 3 Click the Apply button to save the settings NOTE Time periods cannot repeat or overlap Figure 143 Set Arming Schedule of Video Loss 4 Select Linkage Action tab to set up alarm response action of video loss refer to Chapter Setting Alarm Response Actions 5 Click the OK button ...

Page 101: ...eck the Enable Video Tampering Detection checkbox 2 Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area in which you want to detect video tampering 3 Click the button to set up handling action of video tampering 3 Set arming schedule and alarm response actions of the channel 1 Click the Arming Schedule tab to set the arming schedule of handling actions 2 Choose...

Page 102: ...ndling action of various exceptions HDD Full The HDD is full HDD Error Writing HDD error or unformatted HDD Network Disconnected Disconnected network cable IP Conflicted Duplicated IP address Illegal Login Incorrect user ID or password Record Capture Exception No space for saving recorded files or capturedimages Hot Spare Exception Disconnected with the working device 1 Enter the System Configurat...

Page 103: ...m Output and Send Email Event Hint Display When an event or exception happens a hint can be displayed on the lower left corner of live view image Click the hint icon to check the details Besides the event to be displayed is configurable 1 Enter the Exception settings interface Menu Configuration Exceptions Figure 147 Event Hint Settings Interface 2 Check the Enable Event Hint checkbox Figure 148 E...

Page 104: ...n exception or alarm signal to remote alarm host when an event occurs The alarm host refers to the PC installed with the Remote Client NOTE The alarm signal will be transmitted automatically at detection mode when a remote alarm host is configured Refer to Configuring More Settings for details of alarm host configuration E Mail Linkage Send an e mail with alarm information to a user or users when ...

Page 105: ...el Figure 151 Copy Settings of Alarm Output 8 7 Triggering or Clearing Alarm Output Manually Purpose Sensor alarm can be triggered or cleared manually If Manually Clear is selected in the dwell time drop down list of an alarm output the alarm can be cleared only by clicking the Clear button in the following interface 1 Select the alarm output you want to trigger or clear and make related operation...

Page 106: ...ocus detection sent by IP camera The VCA detection must be enabled and configured on the IP camera settings interface first NOTE VCA detections must be supported by the connected IP camera Refer to the User Manual of Network Camera for the detailed instructions for the all VCA detection types 9 1 Face Detection Purpose Face detection function detects the face appears in the surveillance scene and ...

Page 107: ...nsitivity Sensitivity Range 1 5 The higher the value the more easily the face can be detected Figure 154 Set Face Detection Sensitivity 7 Click Apply to activate the settings 9 2 Line Crossing Detection Purpose This function can be used for detecting people vehicles and objects that cross a set virtual line The line crossing direction can be set as bidirectional from left to right or from right to...

Page 108: ...rigger an alarm A B Only an object crossing the configured line from the A side to the B side will be detected B A Only an object crossing the configured line from the B side to the A side will be detected 2 Click and drag the slider to set the detection sensitivity Sensitivity Range 1 100 The higher the value the more easily the detection alarm can be triggered 3 Click OK to save the rule setting...

Page 109: ...igure the trigger channel arming schedule and linkage actions for the line crossing detection alarm 7 Click the Rule Settings button to set the intrusion detection rules Set the following parameters 1 Threshold Range 1s 10s the threshold for the time of the object loitering in the region When the duration of the object in the defined detection area is longer than the set time the alarm will be tri...

Page 110: ...lete drawing Only one region can be configured 9 Optional You can use to clear the existing virtual line and re draw it NOTE Up to four rules can be configured Figure 158 Draw Area for Intrusion Detection 10 Click Apply to save the settings 9 4 Region Entrance Detection Purpose Region entrance detection function detects people vehicles or other objects that enter a pre defined virtual region from ...

Page 111: ...be triggered 8 Click and draw a quadrilateral in the preview window by specifying four vertexes of the detection region and right click to complete drawing Only one region can be configured 9 Optional Use to clear the existing virtual line and re draw it Figure 159 Set Region Entrance Detection NOTE Up to four rules can be configured 10 Click Apply to save the settings 9 5 Region Exiting Detection...

Page 112: ...s triggered NOTE Refer to Intrusion Detection for operating steps to configure object removal detection The Threshold 5s 20s in Rule Settings defines the time of the objects removed from the region If you set the value as 10 an alarm is triggered after the object disappears from the region for 10s Sensitivity defines the similarity of the object with the background When the sensitivity is high a v...

Page 113: ...nd Intensity Detection checkbox to detect a steep drop in sound in the surveillance scene You can set the detection sensitivity 1 100 7 Click Apply to activate the settings 9 9 Sudden Scene Change Detection Purpose Scene Change Detection detects the change of surveillance environment affected by external factors such as intentional camera rotation and certain actions can be taken when the alarm is...

Page 114: ...ction type to PIR Alarm 5 Click to configure the trigger channel arming schedule and linkage action for the PIR alarm 6 Click the Rule Settings button to set the rules Refer to Face Detection for instructions 7 Click Apply to activate the settings Chapter 10 VCA Search With the configured VCA detection the NVR supports VCA search for the behavior analysis face capture people counting and heat map ...

Page 115: ...e 162 Face Search Interface 5 Play the face picture related video file You can double click on a face picture to play its related video file in the view window on the top right or select a picture item and click to playit You can also click to stop the playing or click to play the previous next file 6 If you want to export the captured face pictures to local storage device connect the storage devi...

Page 116: ... Search Purpose The behavior analysis detects a series of suspicious behavior based on VCA detection and certain linkage methods will be enabled if the alarm is triggered 1 Enter the Behavior Search interface Menu VCA Search Behavior Search 2 Select the camera s for the behavior search 3 Specify the start time and end time for searching the matched pictures Figure 164 Behavior Search Interface ...

Page 117: ... file You can double click on a picture from the list to play its related video file in the view window on the top right or select a picture item and click to playit You can also click to stop the playing or click to play theprevious next file 7 If you want to export the captured pictures to a local storage device connect the storage device to the device and click Export All to enter the Export in...

Page 118: ...gs click the Apply button to save thesettings Working Mode Two 10M 100M 1000M NIC cards are provided and they allow the device to work in multi address and net fault tolerance modes Multi Address Mode The parameters of the two NIC cards can be configured independently You can select LAN1 or LAN2 in the NIC type field for parameter settings You can select one NIC card as default route and for the s...

Page 119: ...ms interface pops up Figure 168 Service Terms 1 Create the verification code and enter the code in the Verification Code text field 2 Check the Hik Connect service checkbox Hik Connect will require Internet access Read the Service Terms and Privacy Statement before enabling the service 3 Scan the QR code on the interface to read the Service Terms and the Privacy Statement 4 Click OK to save the se...

Page 120: ... device by scanning the QR code below Figure 169 Hik Connect Settings Interface 5 Click Apply to save the settings 6 After configuration you can access and manage the DVR by your mobile phone or by the Website www hik connect com For iOS users scan the QR code below to download the Hik Connect application for subsequent operations Figure 170 QR Code for iOS Users For Android users scan the QR code...

Page 121: ...tem to use DDNS 1 Enter the Network Settings interface Menu Configuration Network 2 Select the DDNS tab to enter the DDNS Settings interface 3 Check the DDNS checkbox to enable this feature 4 Select DDNS Type Three DDNS types are selectable DynDNS PeanutHull and NO IP DynDNS 1 Enter Server Address for DynDNS i e members dyndns org 2 In the Device Domain Name text field enter the domain obtained fr...

Page 122: ... no ip com 4 Enter the User Name and Password registered in the NO IP Website Figure 174 NO IP Settings Interface 5 Click the Apply button to save and exit the interface 11 2 3 Configuring PPPoE Purpose Your NVR also allows access by Point to Point Protocol over Ethernet PPPoE 1 Enter the Network Settings interface Menu Configuration Network 2 Select the PPPoE tab to enter the PPPoE Settings inter...

Page 123: ...igure 176 NTP Settings Interface 3 Check the Enable NTP checkbox to enable this feature 4 Configure the following NTP settings Interval Time interval between the two synchronizing actions with NTP server The unit is minute NTP Server IP address of NTP server NTP Port Port of NTP server 5 Click the Apply button to save and exit the interface NOTE The time synchronization interval can be set from 1 ...

Page 124: ...e SNMP download the SNMP software and manage to receive the device information via SNMP port By setting the Trap Address the NVR is allowed to send the alarm event and exception message to the surveillance center 11 2 6 Configuring More Settings 1 Enter the Network Settings interface Menu Configuration Network 2 Select the More Settings tab to enter the More Settings interface Figure 179 More Sett...

Page 125: ...rding to requirements Server Port and HTTP Port Enter the Server Port and HTTP Port in the text fields The default Server Port is 8000 and the HTTP Port is 80 and you can change them according to requirements NOTE The Server Port should be set to the range of 2000 65535 and it is used for remote client software access The HTTP port is used for remote IE access Figure 180 Configure More Settings 4 ...

Page 126: ...button to create the following dialog box Figure 182 Create Self signed Certificate 2 Enter the country host name IP validity and other information 3 Click OK to save the settings OPTION 2 Create the authorizedcertificate 1 Click the Create button to create the certificate request 2 Download the certificate request and submit it to the trusted certificate authority for signature 3 After receiving ...

Page 127: ...uring E Mail Purpose The system can be configured to send an e mail notification to all designated users if an alarm event is detected etc an alarm or motion event is detected or the administrator password is changed Before configuring the e mail settings the NVR must be connected to a local area network LAN that maintains an SMTP mail server The network must also be connected to either an intrane...

Page 128: ... feature User Name The user name of sender s account registered on the SMTP server Password The password of sender s account registered on the SMTP server SMTP Server The SMTP Server IP address or host name e g smtp 263xmail com SMTP Port The SMTP port the default TCP IP port used for SMTP is 25 Enable SSL TLS optional Click the checkbox to enable SSL TLS if required by the SMTP server Sender The ...

Page 129: ... TM Universal Plug and Play UPnP can permit the device seamlessly to discover the presence of other network devices on the network and establish functional network services for data sharing communications etc You can use the UPnP function to enable fast connection of the device to the WAN via a router without port mapping Before You Start If you want to enable the device s UPnP function you must e...

Page 130: ...ivate the External Port Settings dialog box Configure the external port no for server port http port RTSP port and https port respectively NOTE You can use the default port no or change it according to actual requirements External Port indicates the port no for port mapping in the router The value of the RTSP port no should be 554 or between 1024 and 65535 while the value of the other ports should...

Page 131: ...TE The above virtual server setting interface is for reference only it may be different due to different router manufacturers Contact your router manufacturer if you have any problems with setting the virtual server 11 2 10 Configuring Virtual Host Purpose You can directly get access to the IP camera management interface after enabling this function NOTE The Virtual host function can be configured...

Page 132: ...nd receiving rate information on the interface The traffic data is refreshed every second 11 4 Configuring Network Detection Purpose You can obtain network connecting status of NVR through the network detection function including network delay packet loss etc 11 4 1 Testing Network Delay and Packet Loss 1 Enter the Network Traffic interface Menu Maintenance Net Detect 2 Click the Network Detection...

Page 133: ...etection interface 3 Select the backup device from the Device Names drop down list NOTE Click the Refresh button if the connected local backup device cannot be displayed When it fails to detect the backup device check whether it is compatible with the NVR You can format the backup device if the format is incorrect Figure 196 Export Network Packet 4 Click Export button to start exporting 5 After ex...

Page 134: ... Status Checking Result If the message box pops out with other information instead of this one you can click the Network button to show the quick setting interface of the network parameters 11 4 4 Checking Network Statistics Purpose You can check the network status to obtain real time information of the NVR 1 Enter the Network Detection interface Menu Maintenance Net Detect 2 Choose the Network St...

Page 135: ...itializing HDDs Purpose A newly installed hard disk drive HDD must be initialized before it can be used with your NVR NOTE A message box pops up when the NVR starts up if there exits any uninitialized HDDs Figure 201 Message Box of Uninitialized HDD 1 Click Yes button to initialize it immediately or perform the following steps to initialize the HDD 2 Enter the HDD Information interface Menu HDD Ge...

Page 136: ...from Uninitialized to Normal Figure 205 HDD Status Changes to Normal NOTE Initializing the HDD will erase all data on it 12 2 Managing Network HDD Purpose You can add an allocated NAS or IP SAN disk to the NVR and use it as a network HDD Up to eight network disks can be added 1 Enter the HDD Information interface Menu HDD General Figure 206 HDD Information Interface 2 Click the Add button to enter...

Page 137: ...Add NAS Disk 1 Enter the NetHDD IP address in the text field 2 Click the Search button to search for available NAS disks 3 Select the NAS disk from the list shown or manually enter the directory in the NetHDD Directory text field 4 Click the OK button to add the configured NAS disk Figure 208 Add NAS Disk Add IP SAN 1 Enter the NetHDD IP address in the text field ...

Page 138: ...SAN disk return to the HDD Information menu The added NetHDD will be displayed in the list NOTE If the added NetHDD is uninitialized select it and click the Init button for initialization Figure 210 Initialize Added NetHDD 12 3 Managing HDD Groups 12 3 1 Setting HDD Groups Purpose Multiple HDDs can be managed in groups Video from specified channels can be recorded onto a particular HDD group throu...

Page 139: ...booting device enter the HDD Information interface Menu HDD General 6 Select HDD from the list and click the icon to enter the Local HDD Settings interface Figure 213 Local HDD Settings Interface 7 Select the Group number for the current HDD NOTE The default group no for each HDD is 1 8 Click the OK button to confirm the settings Figure 214 Confirm HDD Group Settings 9 In the pop up Attention box ...

Page 140: ...Enter the HDD Information interface Menu HDD General 2 Select HDD from the list and click the icon to enter the Local HDD Settings interface Figure 215 Set HDD Property 3 Set the HDD property to R W Read only or Redundancy 4 Click the OK button to save the settings and exit the interface 5 In the HDD Information menu the HDD property will be displayed in the list NOTE At least two hard disks must ...

Page 141: ...ure Quota 5 You can copy the quota settings of the current camera to other cameras if required Click the Copy button to enter the Copy Camera menu Figure 218 Copy Settings to Other Camera s 6 Select the camera s to be configured with the same quota settings You can also click the IP Camera checkbox to select all cameras 7 Click the OK button to finish the Copy settings and go back to the Storage M...

Page 142: ... M A R T detection Before You Start An eSATA disk should be connected to the device 1 Enter the HDD Advanced Setting interface Menu HDD Advanced 2 Click the Disk Clone tab to enter the disk clone configuring interface Figure 219 Disk Clone Configuration Interface 3 Make sure the usage of the eSATA disk is set to Export If not click the Set button to set it Choose Export and click the OK button Fig...

Page 143: ... of the installed HDDs on the NVR so as to take immediate check and maintenance in case of HDD failure Checking HDD Status in HDD Information Interface 1 Enter the HDD Information interface Menu HDD General 2 Check the status of each HDD which are displayed on the list Figure 223 View HDD Status 1 NOTE If the status of HDD is Normal or Sleeping it is working normally If the status is Uninitialized...

Page 144: ...ection Purpose The device provides the HDD detection function such as adopting the S M A R T and Bad Sector Detection technique The S M A R T Self Monitoring Analysis and Reporting Technology is a monitoring system for HDDs to detect and report on various indicators of reliability in the hopes of anticipating failures S M A R T Settings 1 Enter the S M A R T Settings interface Menu Maintenance HDD...

Page 145: ...Click the start button to start the S M A R T HDD self evaluation NOTE If you want to use the HDD even when the S M A R T checking has failed check the Continue to use the disk when self evaluation is failed checkbox Bad Sector Detection 1 Click the Bad Sector Detection tab 2 Select the HDD no in the drop down list you want to configure and choose All Detection or Key Area Detection as the detecti...

Page 146: ...Uninitialized or Abnormal 1 Enter the Exception interface Menu Configuration Exceptions 2 Set the Exception Type to HDD Error from the drop down list 3 Click the checkbox es below to select the HDD error alarm type s NOTE The alarm type can be selected as Audible Warning Notify Surveillance Center Send E mail and Trigger Alarm Output Refer to Setting Alarm Response Actions Figure 227 Configure HDD...

Page 147: ... Display Date and Display Week by clicking the checkbox 5 Select the Date Format Time Format and Display Mode Figure 228 OSD Configuration Interface 6 Use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Click the Apply button to apply the settings 13 2 Configuring Privacy Mask Purpose You are allowed to configure the four sided privacy mask zones that ...

Page 148: ...be adjusted 5 The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1 4 icons on the right side of the window or click Clear All to clear all zones Figure 230 Set Privacy Mask Area 6 Click the Apply button to save the settings 13 3 Configuring Video Parameters Purpose You can customize the image parameters including the brightness contrast saturatio...

Page 149: ...o Left Right Up Down Center or OFF When OFF is selected the image is restored to original NOTE The Rotate and Mirror functions must be supported by the connected IP camera The image parameters adjustment can affect both the live view and the recording quality 6 Click the Apply button to save the settings Chapter 14 NVR Management and Maintenance 14 1 Viewing System Information 1 Enter the System I...

Page 150: ...m exception and information can be stored in log files which can be viewed and exported at any time 1 Enter the Log Search interface Menu Maintenance Log Information Figure 233 Log Search Interface 2 Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type 3 Click the Search button to start search log files 4 The matched log files will be disp...

Page 151: ... it to view its detailed information You can also click the button to view the related video files if available Figure 235 Log Details 6 If you want to export the log files click the Export button to enter the Export menu You can also click Export All on the Log Search interface to enter the Export interface and all system logs will be exported to the backup device ...

Page 152: ...admin password etc The exported file can be edited on your PC like adding or deleting the content and copy the setting to other devices by importing the Excel file to it 1 Enter the camera management interface Menu Camera IP Camera Import Export 2 Click the IP Camera Import Export tab the content of detected plugged external device appears 3 Click the Export button to export configuration files to...

Page 153: ... Input the admin password 5 Export configuration file to the selected local backup device 14 4 2 Importing Configuration File Before You Start Insert a USB flash disk with the configuration file into the device 1 Enter the Export Configuration File interface Menu Maintenance Import 2 Select a USB flash disk 3 Select the configuration file from the USB flash disk 4 Click Import 5 Input the admin pa...

Page 154: ...he local upgrade menu Figure 238 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the NVR to activate the new firmware 14 5 2 Upgrading by FTP Before You Start Ensure the network connection of the PC running FTP server and the device is valid and correct Run the FTP server on the PC and co...

Page 155: ...arameters except the network including IP address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory Defaults Restore all parameters to the factory default settings Restore to Inactive Restore the device to the inactive status 3 Click the OK button to restore the default settings NOTE The device will reboot aut...

Page 156: ...tandard Resolution You can configure the VGA resolution and HDMI resolution respectively Up to 4K 3840 2160 resolution is selectable for the HDMI output Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the speed of mouse pointer four levels are configurable Enable Wizard Enable disable th...

Page 157: ...mber The Device No can be set in the range of 1 255 and the default no is 255 The number is used for the remote and keyboard control Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity Enable HDMI VGA Simultaneous Output for DS 9600NI and DS 86...

Page 158: ... the device for the first time The Administrator has the permission to add and delete users and configure user parameters 15 4 1 Adding a User 1 Enter the User Management interface Menu Configuration User Figure 244 User Management Interface 2 Click the Add button to enter the Add User interface Figure 245 Add User Menu 3 Enter the information for new user including User Name Admin Password Passwo...

Page 159: ...t the user level to Operator or Guest Different user levels have different operating permission Operator The Operator user level has permission for Two way Audio in Remote Configuration and all operating permissions in Camera Configuration by default Guest The Guest user has no permission for Two way Audio in Remote Configuration and only has the local remote playback in the Camera Configuration b...

Page 160: ... alarm output Local Shutdown Reboot Shut down or reboot the NVR Remote Configuration Remote Log Search Remotely view logs that are saved on the NVR Remote Parameters Settings Remotely configure parameters restore factory default parameters and import export configuration files Remote Camera Management Remote add delete and edit IP cameras Remote Serial Port Control Configure RS 232 and RS 485 port...

Page 161: ...a s Remote Playback Remotely play back recorded files of selected camera s Local PTZ Control Locally control PTZ movement of selected camera s Remote PTZ Control Remotely control PTZ movement of selected camera s Local Video Export Locally export recorded files of selected camera s 7 Click the OK button to save the settings and exit interface NOTE Only the admin user account has permission to rest...

Page 162: ...ck the icon to enter the Edit User interface Figure 249 Edit User Operator Guest Figure 250 Edit User admin 4 Edit the user password Operator and Guest You can edit the user information including user name password permission level and MAC address Check the Change Password checkbox if you want to change the password and input the new password in the Password and Confirm text fields A strong passwo...

Page 163: ...passwords and other security settings is the responsibility of the installer and or end user 5 Edit the unlock pattern for the admin user account 1 Check the Enable Unlock Pattern checkbox to enable the use of an unlock pattern when logging in to the device 2 Use the mouse to draw a pattern among the nine dots on the screen Release the mouse when the pattern is done NOTE Refer to Configuring the U...

Page 164: ...ad hoc the active DNS configuration of its configured hostnames addresses or other information stored inDNS Hybrid NVR A hybrid NVR is a combination of a NVR and NVR NTP Acronym for Network Time Protocol A protocol designed to synchronize the clocks of computers over a network NTSC Acronym for National Television System Committee NTSC is an analog television standard used in such countries as the ...

Page 165: ...eer from Hikvision for further processing There is an audible warning sound Di Di Di DiDi after a new bought NVR startsup Possible Reasons No HDD is installed in the device The installed HDD has not been initialized The installed HDD is not compatible with the NVR or is defective 1 Verify at least one HDD is installed in the NVR if not install a compatible HDD NOTE Refer to the Quick Operation Gui...

Page 166: ...ue is little the network is normal 2 Verify the configuration parameters are correct 1 Select Menu Camera Camera IP Camera 2 Verify the following parameters are the same with those of the connected IP devices including IP address protocol management port user name and password 3 Verify the bandwidth is adequate 1 Select Menu Maintenance Net Detect Network Stat 2 Check the usage of the access bandw...

Page 167: ...if it has flow control function If so turn it down 5 Check if the fault is solved by the steps 1 to 4 If it is solved finish the process If not contact an engineer from Hikvision for further processing No monitor connected to the NVR locally and when you manage the IP camera to connect with the device by Web browser remotely the status displays as Connected And when you connect the device with the...

Page 168: ...meters Record and set the Frame rate to Full Frame 6 Check if the fault is solved by the above steps If it is solved finish the process If not contact an engineer from Hikvision for further processing Live view is stuck when video output remotely via Internet Explorer or platform software Possible Reasons Poor network between NVR and IP camera and there exists packet loss during the transmission P...

Page 169: ...essary processes 4 Check if the fault is solved by the above steps If it is solved finish the process If not contact an engineer from Hikvision for further processing When using the NVR to get the live view audio there is no sound or there is too much noise or the volume is too low Possible Reasons Cable between the pickup and IP camera is not connected well impedance mismatches or incompatible Th...

Page 170: ...me extracting may occur which leads to the image getting slightly stuck 5 Verify the network between NVR and IP camera is connected 1 When image is stuck connect the RS 232 ports on PC and the rear panel of NVR with the RS 232 cable 2 Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists pack...

Page 171: ... correct 11 Verify the search condition is correct Select Playback and verify the channel and time are correct 12 Verify the HDD status is normal Select Menu HDD General to view the HDD status and verify the HDD is detected and can be read and written normally 13 Check if the fault is solved by the above steps If it is solved finish the process If not contact an engineer from Hikvision for further...

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