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HIKVISION DS-7608NXI-I2/8P/4S, User Manual

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HIKVISION DS-7608NXI-I2/8P/4S User Manual Download Page 124

DS-76xx-I2/xP/4S NVR UM

 

 

 

  124

  

 

 

 

 Configuring Hik-Connect 

Hik-Connect is a mobile phone application and service platform page (www.hik-connect.com) that 

provides access and management for connected encoders, which provides convenient remote access 

to the surveillance system. 

 

Hik-Connect can be enabled via the SADP software, GUI and Web browser. GUI operation steps are 

provided in this section. 

1)

 

Go to 

Configuration > Network > Advanced Settings > Platform Access 

to enter the 

Hik-Connect Settings page. 

 

Figure 16-2 Hik-Connect Settings 

2)

 

Check the 

Enable 

to activate the function. Then the Service Terms page pops up as below. 

 

Figure 16-3 Service Terms 

1)

 

Create the verification code in the 

Verification Code 

text field. 

2)

 

Confirm the verification code. 

3)

 

Read 

Terms of Service 

and 

Privacy Policy 

before enabling the service. 

4)

 

Click 

OK 

to save the settings and return to the Hik-Connect page. 

 

Figure 16-4 Hik-Connect Settings 

Summary of Contents for DS-7608NXI-I2/8P/4S

Page 1: ...DS 7608NXI I2 8P 4S DS 7616NXI I2 16P 4S Network Video Recorder User Manual ...

Page 2: ...pport all features discussed in this document Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions Other trademarks and logos mentioned below are the properties of their respective owners Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE PRODUCT DESCRIBED WITH ITS HARDWARE SOFTWARE AND FIRMWARE IS PROVIDED...

Page 3: ...This device must accept any interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014 30 EU the LVD Directive 2014 35 EU the RoHS Directive 2011 65 EU 2012 19 EU WEEE D...

Page 4: ...ary to provide those services to you If you do not provide your personal information we may not be able to provide you with our products or services Personal information shall have the same meaning as personal data and shall include any information relating to an identified or identifiable natural person data subject an identifiable person is one who can be identified directly or indirectly in par...

Page 5: ...ou and determine your interests and in the context of a corporate transaction e g corporate restructuring sale or assignment of assets merger and to protect our rights or property to enforce our Terms of Service and legal notices and for the establishment exercise and defense of legal claims with your express consent to send you electronic communications in order to inform you about new products a...

Page 6: ...If HIKVISION and or all or part of our assets are ever sold or transferred your personal information may be among the items sold or transferred Under such circumstance we will notify you by the e mail address specified in your account or by means of notice on us hikvision com and associated Websites of i the identity and contact information of the purchaser or transferee ii your right to revoke yo...

Page 7: ...t be immediately deleted as we are required to retain records relating to previous purchases through our HIKVISION Services for financial reporting and compliance reasons pursuant to applicable laws In addition because of the way we maintain certain services after you delete certain information we may temporarily retain backup copies of such information before it is permanently deleted We will ret...

Page 8: ...lowing the instructions contained in any of the commercial e mails we send or by logging into your Account and adjusting your e mail preferences Please note that even if you unsubscribe from commercial e mail messages we maystill e mail younon commercial e mails related to yourAccounton the HIKVISIONServices Device Data You may manage how your mobile device and mobile browser share certain device ...

Page 9: ...se allow 30 days for a response Contact Us Pleasecontact us if you haveanyquestions orcomments about ourprivacypractices or this Privacy Policy You can always reach us through the below contact information A E Program aepartners usa hikvision com Cybersecurity security usa hikvision com Dealer Partner Program partners usa hikvision com Marketing marketing usa hikvision com OEM ODM oem usa hikvisio...

Page 10: ...all Hikvision electronic equipment Specifications Listed by Underwriter s Laboratories meeting the UL 1449 Voltage Protection Rating VPR Minimum protection of 1 000 joules or higher Clamping voltage of 400 V or less Response time of 1 nanosecond or less Usage Surge suppressors must not be daisy chained with power strips or other surge suppressors Maintenance Replace after a serious electrical even...

Page 11: ...the device turn off the power at once unplug the power cable and then contact the service center Preventive and Cautionary Tips Before connecting and operating your device please be advised of the following tips Ensure unit is installed in a well ventilated dust free environment Unit is designed for indoor use only Keep all liquids away from the device Ensure environmental conditions meet factory ...

Page 12: ... IP Cameras 36 Add the IP Camera Manually 36 Add the Automatically Searched Online IP Cameras 36 Configure the Customized Protocols 37 CHAPTER 4 CAMERA SETTINGS 38 Configure OSD Settings 38 Configure Privacy Mask 38 Configure the Video Parameters 39 Configure the Day Night Switch 40 Configure Other Camera Parameters 40 CHAPTER 5 LIVE VIEW 41 Start Live View 41 Digital Zoom 41 3D Positioning 42 Liv...

Page 13: ...CHAPTER 8 DISK ARRAY 68 Create Disk Array 68 Enable RAID 68 One Touch Creation 69 Manual Creation 69 Rebuild Array 70 Configure Hot Spare Disk 71 Automatically Rebuild Array 71 Manually Rebuild Array 72 Delete Array 72 Check and Edit Firmware 73 CHAPTER 9 FILE MANAGEMENT 74 Search and Export Human Files 74 Search Human Files 74 Export Human Files 74 Search and Export Vehicle Files 75 Search Vehicl...

Page 14: ...tection 102 Line Crossing Detection 103 Intrusion Detection 104 Region Entrance Detection 105 Region Exiting Detection 106 Unattended Baggage Detection 108 Object Removal Detection 109 Audio Exception Detection 110 Sudden Scene Change Detection 111 Defocus Detection 112 PIR Alarm 112 Enable Smart Analysis 113 CHAPTER 13 SMART SEARCH 114 Vehicle Search 114 People Counting 114 Heat Map 115 CHAPTER 1...

Page 15: ...ade System 140 Upgrade by Local Backup Device 141 Upgrade by FTP 141 Restore Default Settings 142 System Service 142 Network Security Settings 142 Manage ONVIF User Accounts 144 Manage IP Camera Activation 144 CHAPTER 19 GENERAL SYSTEM SETTINGS 146 Configure General Settings 146 Configure Date and Time 147 Configure DST Settings 147 Manage User Accounts 148 Add a User 148 Set the Permission for a ...

Page 16: ... display sequence of channels is adjustable Live view screen can be switched in group Manual switch and auto switch are provided and the auto switch interval is configurable 3D positioning in live view Configurable main stream and sub stream for the live view Quick setting menu is provided for live view POS information overlay on live view Motion detection video tampering video exception alert and...

Page 17: ...s the playback by main stream or sub stream Smart search for the selected area in the video Zooming in when playback Reverse playback of multi channel Supports pause play reverse speed up speed down skip forward and skip backward when playback and locating by dragging the mouse Supports thumbnails view and fast view during playback Up to 12 ch synchronous playback at 1080p real time Supports playb...

Page 18: ...which includes the limit to access any channel Admin password resetting by exporting importing the GUID file Operation alarm exceptions and log recording and searching Manually triggering and clearing alarms Import and export of device configuration information Network Functions Two self adaptive 10M 100M 1000Mbps network interfaces and the multi address and network fault tolerance working modes a...

Page 19: ... be sent to the remote host Remotely start stop recording Remotely start stop alarm output Remote PTZ control Remote JPEG capture Virtual host function is provided to get access and manage the IP camera directly Two way audio and voice broadcasting Embedded WEB server Development Scalability SDK for Windows system Source code of application software for demo Development support and training for ap...

Page 20: ...s detected 2 Power indicator Solid white Device is running normally Breathing light Device is shutdown Unlit No power supply is connected 3 Network indicator Solid white Network connection is normal Flashing white Device is transferring data via network Unlit Network connection failed 4 USB Universal Serial Bus USB 2 0 port for additional devices such as USB mouse and USB Hard Disk Drive HDD 5 IR ...

Page 21: ...A connector for audio input 4 VGA DB9 connector for VGA output Display local video output and menu 5 Alarm in out Connector for alarm input output 6 HDMI HDMI video output connector 7 USB 3 0 Universal Serial Bus USB 3 0 port for additional device such as USB mouse and USB Hard Disk Drive HDD 8 LAN 1 RJ 45 10 100 1000 Mbps self adaptive Ethernet interface 9 Video out CVBS video output 10 GND Groun...

Page 22: ...useful when using multiple IR Remotes and devices On the device 1 Go to System General 2 Type a number 255 digits maximum into the Device No field on the IR Remote 3 Press the DEV button 4 Use the Number buttons to enter the Device ID that was entered into the device 5 Press Enter button to accept the new Device ID Unpairing Disabling an IR Remote from a Device To unpair an IR Remote from a device...

Page 23: ...ce ID with number keys press Enter to pair unit with the device Disable IR Remote Press DEV button to clear Device ID unit will no longer be paired with the device 3 Numerals Switch to the corresponding channel in Live View or PTZ Control mode Input numbers in Edit mode 4 EDIT Delete characters before cursor Check the checkbox and select the ON OFF switch 5 A Adjust focus in the PTZ Control menu S...

Page 24: ...ng properly If the Status indicator does not turn blue and there is still no response from the remote please check the following Batteries are installed correctly and the polarities of the batteries are not reversed Batteries are fresh and not discharged IR receiver is not obstructed No fluorescent lamps are being used nearby If the remote is still functioning properly please change remote and try...

Page 25: ... single screen and multi screen Click and Drag PTZ control pan tilt and zoom Video tampering privacy mask and motion detection select target area Digital zoom in drag and select target area Live view drag channel time bar Right Click Single Click Live view show menu Menu exit current menu to upper level menu Scroll Wheel Scrolling up Live view previous screen Menu Previous item Scrolling down Live...

Page 26: ...ocket with delivered power cable It is HIGHLY recommended that an Uninterruptible Power Supply UPS be used in conjunction with the device The Power button on the front panel should be red indicating the device is receiving the power Activate the Device Purpose For first time access you need to activate the device by setting an admin password No operation is allowed before activation You can also a...

Page 27: ...UID for future password resetting Security Question Configuration configure the security questions which can be used for resetting the password 4 Click OK What to do next Once you have enabled the Export GUID continue to export the GUID file to the USB flash driver for future password resets Once you have enabled the Security Question Configuration set security questions for future password resets...

Page 28: ...ch the pattern is configured successfully If the two patterns are different you must set the pattern again Login to the Device Log in via Unlock Pattern Only the admin user has the permission to unlock the device Please configure the pattern first before unlocking Please refer to Chapter 2 3 Configure Unlock Pattern for Login 1 Right click the mouse on the screen and select the menu to enter the i...

Page 29: ...option to enter the normal login dialog box When the pattern you draw is different from the pattern you have configured you should try again If you draw the wrong pattern more than 5 times the system will switch to the normal login mode automatically Log in via Password Purpose If device has logged out you must login the device before operating the menu and other functions 1 Select the User Name i...

Page 30: ...ked for 60 seconds Enter Wizard to Configure Basic Settings By default the Setup Wizard starts once the device has loaded The Setup Wizard can walk you through some important device settings If you don t want to use the Setup Wizard at that moment click the Exit button 1 Configure the date and time on the Date and Time Setup interface Figure 2 5 Date and Time Settings 2 After the time settings cli...

Page 31: ...he Init button Initialization removes all the data saved in the HDD 5 Click Next You enter the Camera Setup interface to add the IP cameras Click Search to search the online IP Camera Before adding the camera make sure the IP camera to be added is in active status Click the Add to add the camera If the camera is in inactive status you can select the camera from the list and click Activate to activ...

Page 32: ...ter Platform Access and configure the Hik Connect settings Figure 2 9 Hik Connect Access 7 Click Next to enter the Change Password interface to create the new admin password if required Figure 2 10 Change Password You can enter click to show the inputted characters ...

Page 33: ...numbers and special characters in order to increase the security of your product We recommend that you reset your password regularly especially in high security systems Resetting the password monthly or weekly can better protect your product 8 Click OK to complete the startup Setup Wizard Enter Main Menu After you have completed the wizard you can right click on the screen to pop up the main menu ...

Page 34: ...u want to perform any operations you need to enter user name and password to log in again 1 Click on the menu bar Figure 2 12 Logout 2 Click Logout After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock the system Shut Down the Device 1 Click on the menu bar Figure 2 13 Shutdown Menu ...

Page 35: ... Shutdown button 3 Click the Yes button Do not press the POWER button again when the system is shutting down Reboot the Device From the Shutdown menu you can also reboot the device 1 Click on the menu bar 2 Click Reboot to reboot the device ...

Page 36: ...he Camera Management section 2 Click the Custom Add tab on the title bar to enter the Add IP Camera interface Figure 3 1 Add IP Camera 3 Enter the IP address protocol management port and other IP camera information to add 4 Enter the login user name and password of the IP camera 5 Click Add to finish adding the IP camera 6 Optional Click Continue to Add to continue to add other IP cameras Add the ...

Page 37: ...Figure 3 4 Protocol Management 2 Select the transmission protocol type and choose the transfer protocols Type the network camera adopting the custom protocol must support the getting of a stream through standard RTSP Path contact the network camera manufacturer to obtain the URL uniform resource locator for main stream and sub streams The URL format is Type IP Address of the networkcamera Port Pat...

Page 38: ...he Display Name Display Date and Display Week if you want to show the information on the image 5 Set the date format time format and display mode Figure 4 1 OSD Configuration Interface 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Click the Apply button to apply the settings Configure Privacy Mask Purpose The privacy mask can be used to...

Page 39: ...igured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1 4 icons on the right side of the window or click Clear All to clear all zones 5 Click Apply to save the settings Configure the Video Parameters Purpose You can customize the image parameters including the brightness contrast saturation for the live view and recording effect 1 Go to Camera Display 2 Sel...

Page 40: ...5 s to 120 s Auto Switch The camera switches the day mode and the night mode according to the start time and end time you set 4 Click the Apply to save the settings Configure Other Camera Parameters For the connected camera you can configure the camera parameters including the exposure mode backlight and image enhancement 1 Go to Camera Display 2 Select the camera from the drop down list 3 Configu...

Page 41: ... enter the live view interface 2 Click to select a window for live view 3 Double click the IP camera on the left list to start playing the live video Figure 5 1 Live View 4 You can use the toolbar at the window bottom to realize the capture instant playback audio on off digital zoom live view strategy show information and start stop recording etc Digital Zoom Digital Zoom is for zooming into the l...

Page 42: ...oom out Use the left mouse key to drag a rectangle area in the upper left direction to move the position to the center and enable the rectangle area to zoom out Live View Strategy 1 In the live view mode click to enter the digital zoom operation interface in full screen mode 2 Select the live view strategy to Real time Balanced or Fluency Configure Live View Settings Live View settings can be cust...

Page 43: ...g of cameras when enabling auto switch in Live View Enable Audio Output enable disable audio output for the selected video output Volume adjust the volume of live view playback and two way audio for the selected output interface Event Output select the output to show event video Full Screen Monitoring Dwell Time set the time in seconds to show alarm event screen 3 Click OK to save the settings Con...

Page 44: ...utput Interface select the video output interface Live View Mode select the display mode for live view e g 2 x 2 1 x 5 etc Dwell Time the time in seconds to dwell between switching of cameras when enabling auto switch The range is from 5 s to 300 s 3 Go to View Settings to set the view layout 4 Click OK to save the settings Configure Channel Zero Encoding Purpose You can enable channel zero encodi...

Page 45: ...ese features include Single Screen switch to a full screen display of the selected camera The camera can be selected from a dropdown list Multi screen switch between different display layout options Layout options can be selected from a dropdown list Next Screen when displaying less than the maximum number of cameras in Live View clicking this feature will switch to the next set of displays Playba...

Page 46: ...rd pops up as below Figure 6 1 PTZ Control Wizard 2 Follow the wizard to adjust the PTZ view focus and zoom in out the camera 3 Optional Check Do not show this prompt again 4 Click OK to exit Configure PTZ Parameters Purpose Follow the procedure to set the parameters for PTZ The configuration of the PTZ parameters should be done before you control the PTZ camera 1 Click on the quick settings toolb...

Page 47: ... by PTZ protocols Set a Preset Purpose Follow the steps to set the preset location which you want the PTZ camera to point to when an event takes place 1 Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the right of the interface 2 Use the directional buttons on the PTZ control panel to wheel the camera to the location where you want to set preset an...

Page 48: ...e This feature enables the camera to point to a specified position such as a window when an event takes place 1 Click on the quick settings toolbar of the PTZ camera live view 2 Click in the lower right corner of live view 3 Select the preset number from the drop down list 4 Click Call to call it or click in the lower right corner of live view and click the configured preset to call it Figure 6 5 ...

Page 49: ... in the text field 4 Click Set to enter the Patrol Settings interface Figure 6 8 Patrol Settings 5 Click to add key point for the patrol Figure 6 9 Key Point Configuration 1 Configure key point parameters Preset determines the order at which the PTZ will follow while cycling through the patrol Speed defines the speed at which the PTZ will move from one key point to the next Duration refers to the ...

Page 50: ...rol Purpose Calling a patrol makes the PTZ to move according to the predefined patrol path 1 Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the right of the interface 2 Click Patrol on the PTZ control panel Figure 6 11 Patrol Configuration 3 Select a patrol in the text field 4 Click Call to call it 5 Optional Click Stop to stop calling it Set a Pa...

Page 51: ...e movement of the PTZ is recorded as the pattern 5 Repeat steps 3 to 4 to set more patterns Call a Pattern Purpose Follow the procedure to move the PTZ camera according to the predefined patterns 1 Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the right of the interface 2 Click Pattern to configure pattern Figure 6 13 Pattern Configuration 3 Sele...

Page 52: ...ing this function make sure the connected camera supports linear scan and is in HIKVISION protocol Purpose Follow the procedure to call the linear scan in the predefined scan range 1 Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the right of the interface 2 Click Linear Scan to start the linear scan and click it again to stop it 3 Optional Click ...

Page 53: ...default 3 Click Stop Park Quick Patrol Stop Park Patrol 1 or Stop Park Preset 1 to inactivate it Auxiliary Functions Before you start Please make sure the connected IP camera supports the PTZ function and is properly connected Purpose You can operate the auxiliary functions including light wiper 3D positioning and center on the PTZ control panel 1 Click on the quick settings toolbar of the PTZ cam...

Page 54: ...it as network HDD Up to 8 network disks can be added Adding a NAS 1 Go to Storage Storage Device 2 Click Add to enter the Custom Add interface 3 Select the NetHDD from the drop down list 4 Select the type to NAS 5 Enter the NetHDD IP address in the text field 6 Click Search to search the available NAS disks Figure 7 1 Add NAS Disk 7 Select the NAS disk from the list shown below or you can manually...

Page 55: ... to IP SAN 5 Enter the NetHDD IP address in the text field 6 Click Search to search the available IP SAN disks 7 Select the IP SAN disk from the list shown below 8 Click OK to complete the adding of the IP SAN disk Up to 1 IP SAN disk can be added Figure 7 2 Add IP SAN Disk Result After successfully adding the IP SAN disk return to the HDD Information menu The added NetHDD will be displayed in the...

Page 56: ... capture Refer to the following steps for operating instructions Figure 7 3 Set eSATA Mode 3 When the eSATA type is selected to Record Capture enter the storage device interface 4 Edit the property of the selected eSATA or initialize it is required Storage Mode Configure HDD Group Purpose Multiple HDDs can be managed in groups Video from specified channels can be recorded onto a particular HDD gro...

Page 57: ...umber for the current HDD 5 Click OK Regroup the cameras for HDD if the HDD group number is changed 6 Go to Storage Storage Mode 7 Check the checkbox of Group tab 8 Select the group no from the list 9 Check the checkbox to select the IP camera to record capture on the HDD group ...

Page 58: ...Configure HDD Quota Purpose Each camera can be configured with allocated quota for the storage of recorded files or captured pictures 1 Go to Storage Storage Mode 2 Check the checkbox of Quota tab 3 Select a camera to set quota 4 Enter the storage capacity in the text fields of Maximum Record Capacity GB and Maximum Picture Capacity GB ...

Page 59: ...s data recorded to the hard disk drive and will directly determine your recording quality and image size Comparing with the sub stream the main stream can provide a higher quality video with higher resolution and frame rate Frame Rate FPS Frames Per Second refers to how many frames are captured each second A higher frame rate is advantageous when there is movement in the video stream as it maintai...

Page 60: ... by smartphone applications to view live video Users with limited internet speeds may benefit most from this setting Picture The picture refers to the live picture capture in continuous or event recording type Picture Quality set the picture quality to low medium or high The higher picture quality results in more storage space requirement Interval the interval of capturing live picture ANR ANR Aut...

Page 61: ...leted The actual keeping time for the file should be determined by the capacity of the HDD Redundant Record Capture By enabling redundant record or capture you save the record and captured picture in the redundant HDD See Chapter Configure Redundant Recording and Capture Stream Type Main stream and sub stream are selectable for recording When you select sub stream you can record for a longer time ...

Page 62: ... alarm M A recording triggered by motion detection and alarm POS Event recording triggered by POS and alarm 5 Select a day and click and drag the mouse on the time bar to set the record schedule Figure 7 9 Record Schedule 6 Repeat the above steps to schedule recording or capture for other days in the week 7 Click Apply to save the settings To enable Motion Alarm M A motion or alarm M A motion and ...

Page 63: ... Recording Parameters 4 Set the event main stream sub stream recording parameters for the camera 5 Go to Storage Recording Schedule 6 Select Motion recording type 7 Set the schedule for the motion detection triggered recording Refer to Chapter 7 4 Configure Recording Schedule for details Configure Event Triggered Recording You can configure the recording triggered by the motion detection vehicle d...

Page 64: ...riggered by the connected POS event such as the transaction etc 1 Go to System POS Settings 2 Configure the POS and select the channel s in the Event Linkage to trigger the recording when POS event occurs Refer to Chapter 13 for details 3 Go to Camera Encoding Parameters Recording Parameters 4 Set the event main stream sub stream recording parameters for the camera 5 Go to Storage Recording Schedu...

Page 65: ...oliday Recording and Capture Purpose Follow the steps to configure the record or capture schedule on holiday for that year You may want to have different plan for recording and capture on holiday 1 Go to System Holiday Settings 2 Select a holiday item from the list and click 3 Check the Enable to configure the holiday Figure 7 11 Edit Holiday Settings 1 Edit the holiday name ...

Page 66: ...lso in the redundant HDD will effectively enhance the data safety and reliability You must set the storage mode to Group before you set the HDD property to Redundancy For detailed information please refer to Chapter 7 2 1 Configure HDD Group There should be at least another HDD which is in Read Write status 1 Go to Storage Storage Device 2 Select an HDD from the list and click to enter the Local H...

Page 67: ...DS 76xx I2 xP 4S NVR UM 67 Figure 7 13 Record Parameters 6 Check the checkbox of Redundant Record Capture 7 Click OK to save settings ...

Page 68: ...led RAID levels depending on what level of redundancy and performance is required Create Disk Array Purpose The device supports the disk array that is realized by software You can enable the RAID function as required Two ways are available for creating array one touch configuration and manual configuration The following flow chart shows the process of creating array Enable RAID Purpose Perform the...

Page 69: ...is recommended to use enterprise level HDDs with the same model and capacity 1 Go to Storage RAID Setup Physical Disk Figure 8 2 Physical Disk 2 Click One touch Config 3 Edit the array name in the Array Name text field and click OK to start configuring 4 A message box will pop up when the array creation is completed Click OK 5 Optionally the device will automatically initialize the created array G...

Page 70: ...er of HDD RAID 0 At least 2 HDDs RAID 1 At least 2 HDDs RAID 5 At least 3 HDDs RAID 6 At least 4 HDDs RAID 10 The number of HDD must be an even ranges from 4 to 16 6 Click OK 7 Optionally the device will automatically initialize the created array Go to Storage RAID Setup Array view the information of created arrray Figure 8 3 Array List Rebuild Array Purpose The status of array includes Functional...

Page 71: ... Hot Spare Disk Purpose Hot spare disks are required for disk array automatic rebuilding 1 Go to Storage RAID Setup Physical Disk Figure 8 4 Physical Disk 2 Click of an available HDD to set it as the hot spare disk Automatically Rebuild Array Purpose The device can automatically rebuild degraded arrays with the hot spare disks Before you start Create hot spare disks For details refer to Chapter 8 ...

Page 72: ...ould exist for rebuilding the array 1 Go to Storage RAID Setup Array Figure 8 6 Array List 2 Click of the degraded array Figure 8 7 Rebuild Array 3 Select the available physical disk 4 Click OK 5 Click OK on the Do not unplug the physical disk when it is under rebuilding pop up message box Delete Array Deleting array will delete all the data saved in it 1 Go to Storage RAID Setup Array ...

Page 73: ...tention 3 Click Yes on the popup message box Check and Edit Firmware Purpose You can view the information of the firmware and set the background task speed in the Firmware interface 1 Go to Storage RAID Setup Firmware Figure 8 10 Firmware 2 Optionally set the Background Task Speed 3 Click Apply ...

Page 74: ...ay results The matched files are displayed in thumbnail or list 4 Select Target Picture or Source Picture in menu bar to display related pictures only 5 Select Video or Picture to specify the file type Target Picture Display the search results of people close up Source Picture Display the search results of original picture captured bycamera Group Sort the search results by selected item Export Hum...

Page 75: ...re vehicle detection function for the cameras you want to search and export vehicle files 1 Go to File Management Vehicle Files 2 Click Show More and specify detailed conditions including time camera vehicle appearance etc Figure 9 3 Advanced Search 3 Click Search to display results The matched files are displayed in thumbnail or list 4 Select Target Picture or Source Picture in menu bar to displa...

Page 76: ...using USB device USB flash drive USB HDD USB optical disc drive SATA optical disc drive or eSATA HDD 1 Search for the vehicle files to export For details see 9 2 1 Search Vehicle Files 2 Click files and click Export Figure 9 4 Export Files 3 Click OK to export pictures to backup device Search History Operation Save Search Condition Purpose You can save the search conditions for future reference an...

Page 77: ...k Finished The saved search conditions will be displayed in search history list Call Search History Purpose You can quickly search files by calling search history 1 Go to File Management All Files Human File Vehicle File 2 Click a created search conditon to quickly search files ...

Page 78: ...minutes 1 On the live view window of the selected camera move the cursor to the window bottom to access the toolbar 2 Click to start instant playback Figure 10 1 Playback Interface Play Video 1 Go to Playback 2 Select one or more cameras in the camera list 3 Select a date in the calendar 4 You can use the toolbar in the bottom part of playback interface to control the playing and realize a series ...

Page 79: ... tag allows you to record related information like people and location of a certain time point during playback You can use video tag s to search for video files and position time point Before playing back by tag Manage Tag Files 1 Go to Playback 2 Search and play back the video files 3 Click to add the tag 4 Edit the tag information A maximum of 64 tags can be added to a single video file Play Tag...

Page 80: ...by Smart Search Purpose In the smart playback mode the device will analyze the video containing the motion line or intrusion detection information mark it with green and play it at normal speed A video without motion will be played at 16x speed The smart playback rules and areas are configurable 1 Go to Playback 2 Start playing the video files by channel or by time 3 From the toolbar at the bottom...

Page 81: ...ing Detection 1 Click the icon 2 Click on the image to specify the start point and end point of the line Intrusion Detection 1 Click the icon 2 Specify four points to set a quadrilateral region for intrusion detection Only one region can beset Motion Detection 1 Click the icon 2 Hold the mouse on the image to draw the detection area manually 3 Click Search to search for the matched video and start...

Page 82: ...ustom Search on the left bottom to enter the Search Condition interface 3 Enter the search conditions for the event files e g time event type file status people appearance for human detection vehicle information for vehicle detection event Figure 10 7 Search Conditions 4 Click Search 5 On the search results interface select an event video file picture file and click to start playing the video or d...

Page 83: ...gered Recording for the event triggered recording capture settings Play by Sub periods Purpose The video files can be played in multiple sub periods simultaneously on the screens 1 Go to Playback 2 Select Sub periods from the drop down list in the upper left corner of the page to enter the Sub periods Playback interface 3 Select a date and start playing the video file Select the Split screen Numbe...

Page 84: ... g if there are video files existing between 16 00 and 22 00 and the 6 screen display mode is selected then it can play the video files for 1 hour on each screen simultaneously Play Log Files Purpose Play back record file s associated with channels after searching system logs 1 Go to Maintenance Log Information 2 Click Log Search tab to enter Playback by System Logs 3 Set search time and type and ...

Page 85: ...DS 76xx I2 xP 4S NVR UM 85 Figure 10 10 System Log Search Interface 4 Choose a log with video file and click to start playing the log file Figure 10 11 Interface of Playback by Log ...

Page 86: ...Custom Video During the playback you can select the following three modes to play the video Normal video files from the continuous recording Important video files from the event and alarm recording triggered recording Custom video files searched by custom conditions Set Play Strategy in Important Custom Mode Purpose When you are in important or custom video playback mode you can set the playing sp...

Page 87: ...d export the clips In the video playback mode click to start video clipping operation set the start time and end time of the video clip export the video clips to the local storage device Switch between Main Stream and Sub Stream You can switch between the main stream and the sub stream during the playback play the video in main stream play the video in sub stream The encoding parameters for the ma...

Page 88: ...deo files In video playback mode use the mouse to hold and drag through the playing time bar to fast view the video files Release the mouse to the required time point to enter the full screen playback The fast view is supported only in 1x single camera playback mode Digital Zoom In the video playback mode click from the toolbar to enter the digital zoom interface You can move the sliding bar or sc...

Page 89: ...ional If you want to copy the same arming schedule of the current day to the other day s of the week or holiday you can click the icon to copy arming schedule settings 4 Click Apply to save the settings Configure Alarm Linkage Actions Purpose Alarm linkage actions will be activated when an alarm or exception occurs including Event Hint Display Full Screen Monitoring Audible Warning buzzer Notify S...

Page 90: ...n several channels you must configure the auto switch dwell time 1 Go to System Live View General 2 Set the event output and dwell time Event Output Select the output to show event video Full Screen Monitoring Dwell Time Set the time in seconds to show alarm event screen If alarms are triggered simultaneously in several channels their full screen images will be switched at an interval of 10 second...

Page 91: ...ork Advanced More Settings 2 Set the alarm host IP and alarm host port 3 Go to the Linkage Action interface of the alarm detection e g motion detection video tampering etc 4 Select the Notify Surveillance Center Configure E mail Linkage The system can send an e mail with alarm information to a user or users when an alarm is detected Please refer to Chapter 16 7 Configure E mail for details of E ma...

Page 92: ...ern when the alarm event or VCA detection events occur 1 Go to the Linkage Action interface of the alarm input or VCA detection e g line crossing detection intrusion detection etc 2 Select the PTZ Linkage 3 Select the camera to perform the PTZ actions 4 Select the preset patrol pattern number to call when the alarm events occur Only one PTZ type can be set per linkage action at a time Figure 11 3 ...

Page 93: ...current motion detection area settings and draw again 5 Set sensitivity 0 100 The sensitivity allows you to calibrate how readily movement triggers the alarm The higher value results in the more readily to trigger the motion detection 6 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule 7 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Configure V...

Page 94: ... 11 1 Configure Arming Schedule 5 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Configure Video Tampering Alarm Purpose The video tampering detection enables to trigger alarm when the camera lens is covered and take alarm response action s 1 Go to System Event Normal Event Video Tampering 2 Select the camera to configure video tampering detection ...

Page 95: ...able The sensitivity allows you to calibrate how readily movement triggers the alarm The higher value results in the more readily to trigger the video tampering detection 6 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule 7 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Configure Sensor Alarms Purpose Set the handling action of an external sens...

Page 96: ...o Chapter 11 2 Configure Alarm Linkage Actions 8 Click Apply and follow the message box to reboot device to take effect the settings Configure One Key Disarming One key disarming enables the device to disarm an alarm input by one key operation 1 Go to System Event Normal Event Alarm Input 2 Select the alarm input1 item from the list and click 3 Change the alarm input type to N C or N O 4 Edit the ...

Page 97: ...re Alarm Output Trigger an alarm output when an alarm is triggered 1 Go to System Event Normal Event Alarm Output 2 Select an alarm output item from the list and click 3 Edit the alarm name 4 Select the dwell time the alarm duration from 5s to 600s or Manually Clear 4 Manually Clear you should manually clear the alarm when the alarm occurs Refer to Chapter 11 8 Trigger or Clear Alarm Output Manual...

Page 98: ...can be configured to take the event hint in the live view window trigger alarm output and linkage actions 1 Go to System Event Normal Event Exception 2 Optional Enable the event hint if you want to display the event hint in the live view window 1 Check the checkbox of Enable Event Hint 2 Click to select the exception type s and take an event hint Figure 11 10 Event Hint Settings ...

Page 99: ...tting Alarm Linkage Actions Trigger or Clear Alarm Output Manually Purpose Sensor alarm can be triggered or cleared manually When the Manually Clear is selected for the dwell time of an alarm output the alarm can be cleared only by clicking the Clear button 1 Go to System Event Normal Event Alarm Output 2 Select the alarm output you want to trigger or clear 3 Click Trigger Clear to trigger or clea...

Page 100: ...DS 76xx I2 xP 4S NVR UM 100 Figure 11 12 Alarm Output ...

Page 101: ...vailable only when the connected camera supports human body detection 1 Go to System Event Smart Event 2 Click Human Body 3 Select the camera to configure the human body detection 4 Check Save VCA Picture to save the captured pictures of human body detection 5 Check Target of Interest Human Body to discard non human body pictures and videos which are not triggered by human body detection 6 Set det...

Page 102: ...hicle can be detected and the picture of its license plate can be captured You can send alarm signal to notify the surveillance center and upload the captured picture to a FTP server 1 Go to System Event Smart Event 2 Click Vehicle Figure 12 3 Vehicle Detection 3 Select a Camera to configure 4 Check Enable Vehicle Detection 5 Optionally check Save VCA Picture to save the captured pictures of vehic...

Page 103: ...re to save the captured pictures of line crossing detection 6 Select Target Detection as Human Body or Vehicle Human Body Discard non human body pictures and videos which are not triggered by line crossing detection Vehicle Discard non vehicle pictures and videos which are not triggered by line crossing detection 7 Follow the steps to set the line crossing detection rules and detection areas 1 Sel...

Page 104: ...raw the maximum size minimum size for targets Only target the size of which is rangers from max size and min size will be trigger line crossing detection 1 Click Max Size Min Size 2 Draw an area in the preview window 3 Click Stop Drawing 9 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule 10 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions 11 Clic...

Page 105: ...e size of the object that can trigger the alarm The higher the value is the more easily the detection alarm can be triggered Its range is 1 100 Percentage The ratio of the in region part of the object that can trigger the alarm For example if the percentage is 50 when the object enters the region and occupies half of the whole region device will trigger an alarm Its range is 1 100 3 Click Draw Reg...

Page 106: ...tures and videos which are not triggered by region entrance detection 7 Follow the steps to set the detection rules and detection areas 1 Select an Arming Region to configure Up to 4 regions are selectable 2 Drag the sliders to set Sensitivity Sensitivity The higher the value is the more easily the detection alarm can be triggered Its range is 0 100 3 Click Draw Region and draw a quadrilateral in ...

Page 107: ...ard non vehicle pictures and videos which are not triggered by region exiting detection 7 Follow the steps to set the detection rules and detection areas 1 Select an Arming Region to configure Up to 4 regions are selectable 2 Drag the sliders to set Sensitivity Sensitivity The higher the value is the more easily the detection alarm can be triggered Its range is 0 100 3 Click Draw Region and draw a...

Page 108: ...eps to set the detection rules and detection areas 1 Select an Arming Region to configure Up to 4 regions are selectable 2 Drag the sliders to set Time Threshold and Sensitivity Time Threshold The time of the objects left over in the region If the value is 10 alarm is triggered after the object is left and stayed in the region for 10s Its range is 5s 20s Sensitivity Similarity degree of the backgr...

Page 109: ...tion rules and detection areas 1 Select an Arming Region to configure Up to 4 regions are selectable 2 Drag the sliders to set Time Threshold and Sensitivity Time Threshold The time of the objects removed from the region If the value is 10 alarm is triggered after the object disappeared from the region for 10s Its range is 5s 20s Sensitivity The similarity degree of the background image Usually wh...

Page 110: ...ction or Sudden Decrease of Sound Intensity Detection checkboxes Audio Loss Exception Detects the sound steep rise in the surveillance scene You can set the detection sensitivity and threshold for sound steep rise You need to configure its Sensitivity and Sound Intensity Threshold Sensitivity The smaller the value is the more severe the change should be to trigger the detection Range 1 100 Sound I...

Page 111: ... Scene Change Figure 12 11 Sudden Scene Change 3 Select a Camera to configure 4 Check Enable Sudden Scene Change Detection 5 Optionally check Save VCA Picture to save the captured pictures of sudden scene change detection 6 Drag the Sensitivity slider to set the detection sensitivity Sensitivity range 1 100 The higher the value is the more easily the change of scene can trigger the alarm 7 Set the...

Page 112: ...to set the detection sensitivity Sensitivity range 1 100 The higher the value is the more easily the defocus image can be detected 7 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule 8 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions 9 Click Apply PIR Alarm Purpose A PIR Passive Infrared alarm is triggered when an intruder moves within the detecto...

Page 113: ...the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions 8 Click Apply Enable Smart Analysis Purpose Smart search can be enabled for IP cameras that do not support line crossing and intrusion detection and allow for line crossing and intrusion events to be analyzed Smart events will be changed after enabling Smart Analysis 1 Go to System Event Smart Event 2 Check Enable Smart Anal...

Page 114: ...s Smart Search Vehicle Search 2 Select the IP camera for vehicle search 3 Set search conditions 4 Click Start Search Figure 13 2 Plate Search People Counting Purpose People Counting is used to calculate the number of people entering or leaving a certain configured area and to create daily weekly monthly annual analysis reports 1 Go to Smart Analysis Counting 2 Select the camera 3 Select the report...

Page 115: ...ified area The heat map function must be supported by the connected IP camera and the corresponding configuration must be set 1 Go to Smart Analysis Heat Map 2 Select a camera 3 Select the report type as Daily Report Weekly Report Monthly Report or Annual Report 4 Set the Data to analyze Figure 13 4 Heat Map Interface 5 Click Counting The results will ve displayed in graphics that are marked in di...

Page 116: ...guration to view the working status usage rate and applied channel of smart analysis engine Human Body Search Purpose Search human body pictures according to manually specified search conditions Before you start Import human body pictures you want to search 1 Go to Smart Analysis Smart Search Human Body Detection Search by Appearance Figure 14 1 Search by Appearance 2 Specify search conditions 3 C...

Page 117: ... The number of POS devices supported for each device is half of its channel number Figure 15 1 POS Settings 5 Select the POS protocol to Universal Protocol EPSON AVE or NUCLEUS When the new protocol is selected you should reboot the device to activate new settings Universal Protocol Click the Advanced button to expand more settings when selecting the universal protocol You can set the start line i...

Page 118: ...he EPSON protocol AVE The fixed start and end line tag are used for the AVE protocol Serial and virtual serial port connection types are supported 1 Click Custom to configure AVE settings 2 Set the rule to VSI ADD or VNET 3 Set the address bit of the POS message to send 4 Click OK to save settings Figure 15 3 AVE Settings ...

Page 119: ...ameters for each connection mode TCP Connection 1 When using TCP connection the port must be set from 1 to 65535 and the port for each POS machine must be unique 2 Set the Allowed Remote IP Address of the device sending the POS message Figure 15 4 TCP Connection Settings UDP Connection 1 When using UDP connection the port must be set from 1 to 65535 and the port for each POS machine must be unique...

Page 120: ...tion When connecting the device and the POS machine via Multicast protocol set the multicast address and port Sniff Connection Connect the device and the POS machine via Sniff Configure the source address and destination address settings Figure 15 6 Sniff Settings Configure POS Text Overlay 1 Go to System POS Settings 2 Click Channel Linkage and Display tab 3 Select the linked channel to overlay t...

Page 121: ...ead 6 Optional Check the checkbox to enable the Overlay POS in Live View When this feature is enabled the POS information can be overlain on the live view image Figure 15 7 Overlay Character Settings You can adjust the size and position of textbox on the preview screen of POS settings interface by dragging the frame 7 Click Apply to activate the settings Configure POS Alarm Purpose The POS event c...

Page 122: ...2 6 Select one or more alarm output s to trigger 7 Select one or more channels to record or become full screen monitoring when the POS alarm is triggered Figure 15 8 Set Trigger Cameras of POS 8 Click Apply to save the settings ...

Page 123: ... card to ensure normal running of the system Load Balance The two NIC cards share the same IP address and the total bandwidth load which enables the system to provide a two Gigabit network capacity Multi address Mode The parameters of the two NIC cards can be configured independently You can select LAN1 or LAN2 under Select NIC for parameter settings You can select one NIC card as the default rout...

Page 124: ...eps are provided in this section 1 Go to Configuration Network Advanced Settings Platform Access to enter the Hik Connect Settings page Figure 16 2 Hik Connect Settings 2 Check the Enable to activate the function Then the Service Terms page pops up as below Figure 16 3 Service Terms 1 Create the verification code in the Verification Code text field 2 Confirm the verification code 3 Read Terms of S...

Page 125: ...mobile phone or by the website www hik connect com iOS Users scan the QR code below to download the Hik Connect application for the subsequent operations Figure 16 5 QR Code for iOS Users Android Users scan the QR code below to download the Hik Connect application for the subsequent operations You must install googleplay on your Android mobile phone to skip to the address successfully Figure 16 6 ...

Page 126: ... Name and Password registered in the DynDNS website Figure 16 7 DDNS Settings 7 Click Apply Configure PPPoE If the device is connected to the Internet through PPPoE you need to configure the user name and password accordingly as follows System Network TCP IP PPPoE Contact your Internet service provider for details about the PPPoE service Configure NTP Purpose Connection to a network time protocol ...

Page 127: ...TP server NTP Port Port of the NTPserver 4 Click Apply Configure SNMP Purpose You can configure SNMP settings to get device status and parameter information Before You Start Download the SNMP software to receive device information via SNMP port By setting the trap address and port the device is allowed to send alarm event and exception message to the surveillance center 1 Go to System Network Adva...

Page 128: ... system can be configured to send an E mail notification to all designated users when a specified event occur such as an alarm or motion event is detected or the administrator password is changed etc Before You Start The device must be connected to a local area network LAN that contains an SMTP mail server The network must also be connected to either an intranet or the Internet depending on the lo...

Page 129: ...ault TCP IP port used for SMTP is25 Enable SSL TLS Check to enable SSL TLS if required by the SMTPserver Sender The name of the sender Sender s Address Sender s Address Select Receivers Select the receiver Up to 3 receivers can be configured Receiver The name of the receiver Receiver s Address The E mail address of user to benotified Enable Attached Picture Check to enable the function if you want...

Page 130: ...software Server Port Server port 8000 by default should be configured for remote client software access and its valid range is 2000 to 65535 HTTP Port HTTP port 80 by default should be configured for remote web browser access Multicast IP Multicast can be configured to enable live view for cameras that exceed the maximum number allowed through network A multicast IP address covers Class D IP rangi...

Page 131: ...to be built between the hot spare device and each working device Figure 17 1 Building Hot Spare System Before you start Ensure that at least two devices are online Set Hot Spare Device Purpose Hot spare devices takes over working device tasks when working device fails 1 Go to System Hot Spare 2 Set the Work Mode as Hot Spare Mode Figure 17 2 Hot Spare 3 Click Apply 4 Click Yes in popup attention b...

Page 132: ...r the IP address and admin password of the hot spare device Figure 17 3 Hot Spare 5 Click Apply Manage Hot Spare System 1 Go to System Hot Spare in hot spare device 2 Check working devices from the device list and click Add to link the working device to the hot spare device A hot spare device can connect up to 32 working devices ...

Page 133: ... is offline the hot spare device will record the video of the IP camera that is connected to the working device for backup The recording backup can function for one working device at a time Synchronizing When the working device comes online the lost video files will be restored via the record synchronization function The record synchronization function can be enabled for one working device at a ti...

Page 134: ...s to clone to eSATA HDD Before you start Connect an eSATA disk to the device 1 Go to Maintenance HDD Operation HDD Clone Figure 18 1 HDD Clone 2 Check the HDD to clone The capacity of selected HDD must match the capacity of clone destination 3 Click Clone 4 Click Yes on popup message box to continue clone Figure 18 2 Message Box ...

Page 135: ...self test types as Short Test Expanded Test or the Conveyance Test 4 Click Self Test to start the S M A R T HDD self evaluation 5 The related S M A R T information is shown in the interface You can check the HDD status Figure 18 3 S M A R T Settings Interface To use the HDD even when S M A R T checking has failed you can check Continue to use the disk when self evaluation is failed checkbox Bad Se...

Page 136: ...manufactured after October 1th 2017 with capacity ranges between 4 TB and 8 TB The function allows for HDD problems to be troubleshooted Compared to S M A R T function health detection shows HDD status with more details 1 Go to Maintenance HDD Operation Health Detection Figure 18 5 Health Detection 2 Click an HDD to view details Search Export Log Files Purpose The operation alarm exception and inf...

Page 137: ...1 Go to Maintenance Log Information Figure 18 6 Log Search Interface 2 Set the log search conditions including the Time Major Type and Minor Type 3 Click Search to start search log files The matched log files will be displayed on the list shown below ...

Page 138: ...ailed information Click the button to view the related video file Export the Log Files Before You Start Connect a storage device to your device 1 Search the log files Refer to Chapter 18 2 1 Search the Log Files 2 Select the log files you want to export and click Export Or you can click Export ALL on the Log Search interface to export all the system logs to the storage device ...

Page 139: ...e Added IP camera information such as IP addresses managed ports admin passwords etc can be generated into an Excel file and exported to a local device for backup The exported file can be edited on a PC Content can be added or deleted and settings can be exported to other devices by copying the Excel file Before You Start Connect a storage device to your device In order to import the configuration...

Page 140: ...device To import a configuration file the storage device must contain the file Before You Start Connect a storage device to your device To import a configuration file the storage device must contain the file 1 Go to Maintenance Import Export Figure 18 9 Import Export Config File 2 Export or import the device configuration files Click Export to export configuration files to the selected local backu...

Page 141: ...ding is complete the device will reboot automatically to activate the new firmware Upgrade by FTP Before you start Ensure the network connection of the PC running FTP server and device are valid Run the FTP server on the PC and copy the firmware into the corresponding directory on your PC 1 Go to Maintenance Upgrade 2 Click the FTP tab to enter the local upgrade interface Figure 18 11 FTP Upgrade ...

Page 142: ...re all parameters to the factory default settings Restore to Inactive Restore the device to the inactive status The device will reboot automatically after restoring to the default settings System Service Network Security Settings Disable SADP Services Purpose You can disable SADP service to enhance the access security e g when you are in an untrusted network environment 1 Go to System System Servi...

Page 143: ...le the HTTP service from the GUI or the web browser After the HTTP is disabled all its related services including the ISAPI Onvif and Genetec will terminate as well 1 Go to System System Service System Service 2 Uncheck the Enable HTTP to disable the HTTP service RTSP Authentication Purpose You can specifically secure the stream data of live view by setting the RTSP authentication 1 Go to System S...

Page 144: ... password 5 Select the user level to Media User Operator and Admin 6 Click OK to save the settings Result The added user accounts have the permission to connect other devices to the device via ONVIF protocol The ONVIF protocol is disabled by default Manage IP Camera Activation When you activate the device for the first time you can set the IP camera activation password as well You can also manage ...

Page 145: ...assword 4 In the IP Camera Activation Password text field enter a new strong password 5 Click Apply to see the following pop up attention box Figure 18 17 Attention 6 Click Yes to duplicate the current password for IP cameras that are connected using the default protocol ...

Page 146: ...tion of the video output Device Name Edit the name of the device Device No Edit the serial number of the device The Device No can be set in the range of 1 to 255 and the default number is 255 The number is used for the remote and keyboard control Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu ...

Page 147: ...ating more sunlit hours in the evening during months when the weather is the warmest We advance our clocks ahead a certain period depends on the DST bias you set at the beginning of DST and move them back the same period when we return to standard time ST 1 Go to System General 2 Check the Enable DST Figure 19 3 DST Settings Interface 3 Select the DST mode to Auto or Manual Auto automatically enab...

Page 148: ...r the first time The Administrator has the permission to add and delete users and configure user parameters Add a User 1 Go to System User Figure 19 4 User Management Interface 2 Click Add to enter the operation permission interface 3 Enter the admin password and click OK Figure 19 5 Add User 4 In the Add User interface enter the information for new user including User Name Password Confirm passwo...

Page 149: ...Two way Audio in Remote Configuration and all operating permission in Camera Configuration by default Guest The Guest user has no permission of Two way Audio in Remote Configuration and only has the local remote playback in the Camera Configuration by default User s MAC Address The MAC address of the remote PC which logs onto the device If it is configured and enabled it only allows the remote use...

Page 150: ...te Configuration Remote Log Search Remotely view logs that are saved on the device Remote Parameters Settings Remotely configure parameters restore factory default parameters and import export configuration files Remote Camera Management Remotely add delete and edit IP cameras Remote Serial Port Control Configure settings for RS 232 and RS 485 ports Remote Video Output Control Send remote button c...

Page 151: ...back recorded files for selected cameras Local PTZ Control Locally control PTZ movement for selected cameras Remote PTZ Control Remotely control PTZ movement for selected cameras Local Video Export Locally export recorded files for selected cameras 4 Click OK to save the settings Only the admin user account has the permission to restore factory default parameters Set Local Live View Permission for...

Page 152: ...elect the admin user from the list and click Modify Figure 19 9 Edit User Admin 3 Edit the admin user information as required including the new admin password strong password is required and MAC address 4 Edit the unlock pattern for the admin user account 1 Check the checkbox of Enable Unlock Pattern to enable the use of unlock patternwhen logging in to the device 2 Use the mouse to draw a pattern...

Page 153: ...esetting 6 Click the OK button to save the settings 7 For the Operator or Guest user account you can also click the button on the user management interface to edit permissions Edit the Operator Guest User You can edit the user information including user name password permission level and MAC address Check the checkbox of Change Password if you want to change the password and input the new password...

Page 154: ...mation as required including the new password strong password is required and MAC address Delete a User The admin user account has the permission to delete the operator guest user account 1 Go to System User 2 Select a user from the list 3 Click Delete to delete the selected user account ...

Page 155: ...NS configuration of its configured hostnames addresses or other information stored inDNS PPPoE Stands for Point to Point Protocol over Ethernet PPPoE is a network configuration used for establishing a PPP connection over an Ethernet protocol Hybrid device A hybrid device is a combination of a DVR and device NTP Acronym for Network Time Protocol A protocol designed to synchronize the clocks of comp...

Page 156: ...er for further assistance A Di Di Di DiDi warning sounds after a newly bought device starts up Possible reasons include No HDD is installed in the device The installed HDD has not been initialized The installed HDD is not compatible with the device or is broken 1 Verify that at least one HDD is installed in the device If not install a compatible HDD If you do not wish to install an HDD go to Menu ...

Page 157: ...er name andpassword 3 Verify that the bandwidth is acceptable 1 Go to Menu Maintenance Net Detect Network Stat 2 Check the access bandwidth usage and see if the total bandwidth has reached its limit 4 Check if the fault is solved by steps 1 to 3 If resolved finish the process If not please contact a Hikvision engineer for further assistance The IP camera frequently goes online and offline and its ...

Page 158: ...ected to the device by web browser the status shows as Connected and you connect the device to the monitor via VGA or HDMI interface and reboot the device a black screen is displayed When a device is connected to a monitor before startup via a VGA or HDMI interface the IP camera connects to the device locally or remotely and the status of IP camera displays as Connected but when a the device is co...

Page 159: ...ternet Explorer or platform software Possible reasons include Poor network between the device and IP camera as well as packet loss during transmission Poor network between the device and PC and packet loss during transmission Hardware performance including CPU memory etc is not enough 1 Verify that the network between the device and IP camera is connected 1 When the image is stuck connect the RS 2...

Page 160: ...dard is not supported by device Verify that the cable between the pickup and IP camera is connected well impedance matches and compatible Log in the IP camera directly and turn the audio on check if the sound is normal If not please contact the manufacturer of the IP camera Verify the setting parameters are correct 1 Go to Menu Camera Encoding Parameters and set the Stream Type as Audio Video 1 Ve...

Page 161: ...uce the playback channel number Go to Menu Camera Encoding Parameters and set the resolution and bitrate to a lower level 4 Reduce the local playback channel number Go to Menu Playback and uncheck unnecessary channel checkboxes 5 Check if the fault is solved in the above steps If it is solved finish the process If not contact a Hikvision engineer for further assistance No record file found in the ...

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