HIKVISION DS-3WR12C, User Manual, Page: 105 / 147

WiFi Router • User Guide
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If you want to access the server within a LAN using a domain name, refer to the solution DDNS +
Port mapping .
After the configurations, if internet users still cannot access the FTP server, try the following
methods:

Ensure that the internal port number configured in the port mapping function is the same as
the service port number set on the server.

Close the firewall, antivirus software and security guards on the host of the FTP server and try
again.