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HIKVISION DS-2TD2628-10/QA/GLT Manual Download Page 91

Thermal & Optical Bi-spectrum Network Camera   

78 

Chapter 13 Appendix 

13.1 Common Material Emissivity Reference 

 

Material 

Emissivity 

Human Skin 

0.98 

Printed Circuit Board 

0.91 

Concrete 

0.95 

Ceramic 

0.92 

Rubber 

0.95 

Paint 

0.93 

Wood 

0.85 

Pitch 

0.96 

Brick 

0.95 

Sand 

0.90 

Soil 

0.92 

Cloth 

0.98 

Hard Paperboard 

0.90 

White Paper 

0.90 

Water 

0.96 

  

13.2 Device Command 

Scan the following QR code to get device common serial port commands.   
Note that the command list contains the commonly used serial port commands for HikMicro 
thermal cameras. 

Summary of Contents for DS-2TD2628-10/QA/GLT

Page 1: ...Thermal Optical Bi spectrum Network Camera ...

Page 2: ...DUCT BY YOU IS AT YOUR OWN RISK IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA CORRUPTION OF SYSTEMS OR LOSS OF DOCUMENTATION WHETHER BASED ON BREACH OF CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE IN CONNECTION WITH THE US...

Page 3: ...N OF CHEMICAL OR BIOLOGICAL WEAPONS ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL CYCLE OR IN SUPPORT OF HUMAN RIGHTS ABUSES IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW THE LATTER PREVAILS ...

Page 4: ...r Indicates a hazardous situation which if not avoided will or could result in death or serious injury Caution Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradation or unexpected results Note Provides additional information to emphasize or supplement important points of the main text ...

Page 5: ...plug is properly connected to the power socket The socket outlet shall be installed near the equipment and shall be easily accessible DO NOT connect multiple devices to one power adapter to avoid over heating or fire hazards caused by overload DO NOT touch the bare metal contacts of the inlets after the circuit breaker is turned off Electricity still exists identifies the positive terminal s of eq...

Page 6: ...ms when it is connected to the Internet Please contact us when the device might exist network security risks Please understand that you have the responsibility to configure all the passwords and other security settings about the device and keep your user name and password Maintenance If the product does not work properly please contact your dealer or the nearest service center We shall not assume ...

Page 7: ...arts Emergency If smoke odor or noise arises from the device immediately turn off the power unplug the power cable and contact the service center COMPLIANCE NOTICE The thermal series products might be subject to export controls in various countries or regions including without limitation the United States European Union United Kingdom and or other member countries of the Wassenaar Arrangement Plea...

Page 8: ...tice 5 3 2 Thermography Configuration Flow Chart 6 3 3 Automatic Thermography 8 3 3 1 Set Thermography Parameters 8 3 3 2 Set Normal Mode 9 3 3 3 Set Expert Mode 10 3 3 4 Set Thermography Rule 11 3 3 5 Point Thermography 12 3 3 6 Line Thermography 12 3 3 7 Area Thermography 12 3 3 8 Set Shielded Region 13 3 4 Manual Thermography 13 Chapter 4 Fire Source Detection 14 4 1 Recommended Scene 14 4 2 Se...

Page 9: ...ge 26 7 1 Set Arming Schedule 26 7 2 Linkage Method Settings 26 7 2 1 Trigger Alarm Output 26 7 2 2 FTP NAS Memory Card Uploading 27 7 2 3 Send Email 28 7 2 4 Notify Surveillance Center 29 7 2 5 Trigger Recording 29 7 2 6 Set Audible Alarm Output 29 7 2 7 Set Flashing Alarm Light Output 29 Chapter 8 Live View 31 8 1 Live View Parameters 31 8 1 1 Window Division 31 8 1 2 Live View Stream Type 31 8 ...

Page 10: ...e Type and Max Bitrate 36 9 1 5 Video Quality 36 9 1 6 Frame Rate 36 9 1 7 Video Encoding 36 9 1 8 Smoothing 37 9 1 9 Display VCA Info 38 9 1 10 Audio Settings 38 9 1 11 Two way Audio 39 9 1 12 Set ROI 39 9 2 Display Settings 40 9 2 1 Image Adjustment 40 9 2 2 Image Adjustment Thermal Channel 40 9 2 3 Exposure Settings 41 9 2 4 Day Night Switch 41 9 2 5 Set Supplement Light 42 9 2 6 BLC 42 9 2 7 W...

Page 11: ... Picture 48 9 7 Set Manual DPC Defective Pixel Correction 48 Chapter 10 Video Recording and Picture Capture 49 10 1 Storage Settings 49 10 1 1 Set Memory Card 49 10 1 2 Set NAS 49 10 1 3 Set FTP 50 10 1 4 Set Cloud Storage 50 10 2 Video Recording 51 10 2 1 Record Automatically 51 10 2 2 Record Manually 53 10 2 3 Playback and Download Video 53 10 3 Capture Configuration 54 10 3 1 Capture Automatica...

Page 12: ...Service on Camera 63 11 10 1 Enable Hik Connect Service via Web Browser 63 11 10 2 Enable Hik Connect Service via SADP Software 64 11 10 3 Access Camera via Hik Connect 64 11 11 Set ISUP 65 11 12 Set Open Network Video Interface 65 11 13 Set Alarm Host 65 11 14 Set Alarm Server 66 11 15 Set Network Service 66 11 16 Set SRTP 67 Chapter 12 System and Security 68 12 1 View Device Information 68 12 2 ...

Page 13: ...et RS 485 72 12 13 Set Same Unit 72 12 14 Security 73 12 14 1 Authentication 73 12 14 2 Security Audit Log 73 12 14 3 Set IP Address Filter 74 12 14 4 Set SSH 74 12 14 5 Set HTTPS 74 12 14 6 Set QoS 75 12 15 User and Account 76 12 15 1 Set User Account and Permission 76 Chapter 13 Appendix 78 13 1 Common Material Emissivity Reference 78 13 2 Device Command 78 13 3 Device Communication Matrix 79 13...

Page 14: ...on This section introduces main functions of the device Note Not all models support the configurations below take the actual product for reference Fire Detection Device can detect the dynamic fire source in the scene and output pre alarm and alarm to protect the property Temperature Measurement Device can measure the actual temperature of the spot being monitored The device alarms when temperature...

Page 15: ...evice list and select Inactive device 4 Create and input the new password in the password field and confirm the password Caution We highly recommend you create a strong password of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password...

Page 16: ...tting the password monthly or weekly can better protect your product 5 Click OK 6 Input the activation password to log in to the device 7 Optional Go to Configuration Network Basic TCP IP to change the IP address of the device to the same segment of your network 2 3 Login Log in to the device via Web browser 2 3 1 Plug in Installation Certain operation systems and web browser may restrict the disp...

Page 17: ...operation of certain functions are restricted For example Playback and Picture are not available For detailed restricted function refer to the actual device Note The device only supports Windows and Mac OS system and does not support Linux system 2 3 2 Illegal Login Lock It helps to improve the security when accessing the device via Internet Go to Configuration System Security Security Service and...

Page 18: ...nfiguring temperature measurement function The target surface should be as vertical to the optical axis as possible It is recommended that the angle of oblique image plane should be less than 45 The target image pixels should be more than 5 5 Please select line thermography or area thermography for a certain area temperature measurement The point thermography is not recommended in case of deviatio...

Page 19: ...Thermal Optical Bi spectrum Network Camera 6 3 2 Thermography Configuration Flow Chart This part introduces the process of configuring temperature measurement ...

Page 20: ...Thermal Optical Bi spectrum Network Camera 7 Figure 3 1 Thermography Configuration Flow Chart ...

Page 21: ...w 2 Click Save 3 Go to Configuration Temperature Measurement Basic Settings to configure parameters Enable Temperature Measurement Check to enable temperature measurement function Enable Color Temperature Check to display Temperature Color Ruler in live view Display Temperature Info on Stream Check to display temperature information on the stream Display Max Min Average Temperature Check to displa...

Page 22: ...r forklift in the scene Or it may cause false alarm Check Display Filtering Status there will be an OSD when the filter is ON Click Restart to restart algorithm library Note The settings vary according to different camera models 4 Click Save 3 3 2 Set Normal Mode This function is used to measure the temperature of the whole scene and alarm Steps 1 Go to Configuration Temperature Measurement Basic ...

Page 23: ...ature measurement rules from Point Line or Area and configure parameters the device alarms if the alarm rules are met Steps 1 Go to Configuration Temperature Measurement Basic Settings check Enable Temperature Measurement 2 Refer to Set Thermography Parameters to set the parameters 3 Go to Configuration Temperature Measurement Advanced Settings select Expert 4 Select and enable the temperature mea...

Page 24: ...lective temperature to correct the temperature The reflective temperature should be set the same as the temperature of the high emissivity object 4 Click and set the Alarm Rule Alarm Temperature and Pre Alarm Temperature Set the alarm temperature and pre alarm temperature E g select Alarm Rule as Above Average Temperature set the Pre Alarm Temperature to 50 C and set the Alarm Temperature to 55 C ...

Page 25: ...howed on the interface 2 Drag the cross cursor to desired position Go to Live View interface to view the temperature and rule of the point in thermal channel 3 3 6 Line Thermography Configure the temperature measurement rule and monitor the maximum temperature of the line Steps 1 Click and drag the mouse to draw a line in the live view interface 2 Click and move the line to adjust the position 3 C...

Page 26: ...ptional Select one area and click to delete it 6 Click Save 3 4 Manual Thermography After enable the manual thermography function of the device you can click any position on the live view to show the real temperature Steps 1 Go to Configuration Local and select Display Temperature Info as Yes 2 Go to Configuration Temperature Measurement Basic Settings 3 Check Enable Temperature Measurement 4 Clic...

Page 27: ...tdoor monitoring with a maximum detection radius 15 km To achieve the best monitoring effect please set the installation place as requirements below The installation place should be the highest position within the detection area The lens should not be covered during movement to detect the maximum area It is better to choose the installation place with convenient traffic well equipped power and int...

Page 28: ...vent Smart Event Fire Source Detection Shield 2 Check Enable Fire Source Detection Shield 3 Click Draw Area and drag the mouse in the live view to draw the area Release the mouse to finish drawing 4 You can drag the corners of the red rectangle area to change its shape and size Or drag the rectangle to the position on your demand 5 Click Stop Drawing 6 Click Clear All to clear all of the setting a...

Page 29: ...tect whether there is any target break the VCA rules The optical camera will track the target or the device will alarm when the VCA rule is triggered 5 1 Flow Chart of Behavior Analysis The process of configuring the behavior analysis function is described below Figure 5 1 Flow Chart of Behavior Analysis Configuration ...

Page 30: ...re Select to display the size information of the target on the alarm picture Snapshot Settings Select to upload the picture to the surveillance center when the VCA alarm occurs You can also set the quality and resolution of the picture separately 2 Click Save Go to Configuration Local check Enable rules to display rules information on the live view 5 3 Calibration Note Not all models support the c...

Page 31: ...ou can set the shielded area Refer to Set Shielded Region for detail settings 5 When the person exits click to stop calibration Note After auto calibration refer to Verify the Calibration Result to verify if the calibration is successful Set manual calibration if the auto calibration failed or the verified result turns bad Result After calibration the height and angle of camera will be shown in li...

Page 32: ...The function can verify whether the calibrated value is consistent with the actual value Steps 1 Click 2 Click and drag a vertical line in the view 3 Move the line to the target then click to calculate the length Compare the calculated line length to the actual length to verify the calibration settings 4 Click to exit Note Verify not only person but also other objects appeared in the view Such as ...

Page 33: ...a in the live view Right click the mouse to finish drawing 2 Set Duration When a target intrudes into the set area and stays in the area for more than the set duration the device triggers an intrusion alarm 3 Set Sensitivity The higher the value is the easier the target can be detected Region Entrance and Region Exit Click to draw an area in the live view Right click the mouse to finish drawing Ta...

Page 34: ... min size rectangles according to the real target in the scene The recommended size is 1 2 times of the target Due to the main difference between human and animal is the height Just concern the height of animal 6 Optional Repeat steps above to configure other rules 7 Optional Click to copy the same settings to other rules 8 Click Save 9 Optional you can shield certain areas from being detected Ref...

Page 35: ...Thermal Optical Bi spectrum Network Camera 22 Restore Default Click Restore to restore the parameters to the default Restart VCA Click Restart to restart the VCA function ...

Page 36: ...arm Type from the dropdown list Edit the Alarm Name 4 Refer to Set Arming Schedule for setting scheduled time Refer to Linkage Method Settings for setting linkage method 5 Click Copy to to copy the settings to other alarm input channels 6 Click Save 6 2 Set Exception Alarm Exception such as network disconnection can trigger the device to take corresponding action Steps 1 Go to Configuration Event ...

Page 37: ... should be to trigger the detection The sound intensity threshold refers to the sound intensity reference for the detection It is recommended to set as the average sound intensity in the environment The louder the environment sound the higher the value should be You can adjust it according to the real environment Sudden Decrease of Sound Intensity Detection Detect sudden decrease of sound intensit...

Page 38: ...ting high temperature target You can set the protection duration The shutter is closed in the duration Manual You can set the shutter status to open or closed as desired 4 Optional Check Burning Recovery to recover the live view image when the lens is damaged by high temperature target 5 Click Save ...

Page 39: ...ected time period Drag the both ends to adjust the time period Click on the selected time period and drag it on the time bar 4 Optional Click Copy to to copy the same settings to other days 5 Click Save 7 2 Linkage Method Settings You can enable the linkage functions when an event or alarm occurs 7 2 1 Trigger Alarm Output If the device has been connected to an alarm output device and the alarm ou...

Page 40: ...ps 1 Set automatic alarm parameters Alarm Output No Select the alarm output No according to the alarm interface connected to the external alarm device Alarm Name Custom a name for the alarm output Delay It refers to the time duration that the alarm output remains after an alarm occurs 2 Set the alarming schedule For the information about the settings see Set Arming Schedule 3 Click Copy to to copy...

Page 41: ...SMTP Port 2 Optional If your email server requires authentication check Authentication and input your user name and password to log in to the server 3 Set the E mail Encryption When you select SSL or TLS and disable STARTTLS emails are sent after encrypted by SSL or TLS The SMTP port should be set as 465 When you select SSL or TLS and Enable STARTTLS emails are sent after encrypted by STARTTLS and...

Page 42: ...rm Output 2 Select an Alarm Type 3 Select Sound Type and set related parameters Select Warning and its contents Set the alarm times you need Select Custom Audio You can select a custom audio file from the drop down list If no file is available you can click Add to upload an audio file that meets the requirement Up to six audio files can be uploaded and each audio file shall not exceed 512 Kb 4 Opt...

Page 43: ...or a certain duration 3 Set the light action duration and the brightness Flashing Duration The time period of light on or light flashing when one alarm happens Brightness The brightness of the light 4 Edit the arming schedule 5 Click Save Note Only certain camera models support the function ...

Page 44: ...s to 4 4 window division 8 1 2 Live View Stream Type Select the live view stream type according to your needs For the detailed information about the stream type selection refer to Stream Type 8 1 3 Enable and Disable Live View This function is used to quickly enable or disable live view of all channels Click to start live view of all channels Click to stop live view of all channels 8 1 4 Start Dig...

Page 45: ...one time 8 1 9 Lens Initialization Lens initialization is used on the device equipped with motorized lens The function can reset lens when long time zoom or focus results in blurred image This function varies according to different models Click to operate lens initialization 8 1 10 Auxiliary Focus Click to realize automatic focus This function is subject to the actual device model 8 1 11 Quick Set...

Page 46: ... the pan tilt movement Iris When the image is too dark click to enlarge the iris When the image is too bright click to stop down the iris 8 2 Set Transmission Parameters The live view image may be displayed abnormally according to the network conditions In different network environments you can adjust the transmission parameters to solve the problem Steps 1 Go to Configuration Local 2 Set the tran...

Page 47: ...vice takes the real time video image as the priority over the video fluency Balanced The device ensures both the real time video image and the fluency Fluent The device takes the video fluency as the priority over teal time In poor network environment the device cannot ensures video fluency even the fluency is enabled Auto Start Live View Yes means the live view is started automatically It require...

Page 48: ...n Stream The stream stands for the best stream performance the device supports It usually offers the best resolution and frame rate the device can do But high resolution and frame rate usually means larger storage space and higher bandwidth requirements in transmission Sub Stream The stream usually offers comparatively low resolution options which consumes less bandwidth and storage space Other St...

Page 49: ... as Variable video quality is configurable Select a video quality according to actual needs Note that higher video quality requires higher bandwidth 9 1 6 Frame Rate The frame rate is to describe the frequency at which the video stream is updated and it is measured by frames per second fps A higher frame rate is advantageous when there is movement in the video stream as it maintains image quality ...

Page 50: ...s video with more I frames in other words smaller I frame interval generates more steady and reliable data bits while requiring more storage space SVC Scalable Video Coding SVC is the name for the Annex G extension of the H 264 or H 265 video compression standard The objective of the SVC standardization has been to enable the encoding of a high quality video bitstream that contains one or more sub...

Page 51: ...ent noise filtering Go to the audio settings page Configuration Video Audio Audio Audio Encoding Select the audio encoding compression of the audio Audio Input Note Connect the audio input device as required The audio input display varies with the device models LineIn Set Audio Input to LineIn when the device connects to the audio input device with the high output power such as MP3 synthesizer or ...

Page 52: ...he camera 3 Click disable the two way audio function 9 1 12 Set ROI ROI Region of Interest encoding helps to assign more encoding resource to the region of interest thus to increase the quality of the ROI whereas the background information is less focused Before You Start Please check the video coding type ROI is supported when the video coding type is H 264 or H 265 Steps 1 Go to Configuration Vi...

Page 53: ...hannel is required The settings for different channels may be different This part introduces all possible parameters among the channels Click Default to restore settings 9 2 1 Image Adjustment By adjusting the Brightness Saturation Hue Contrast and Sharpness the image can be best displayed Figure 9 1 Saturation 9 2 2 Image Adjustment Thermal Channel You can optimize the image display effect of the...

Page 54: ...tter and photo sensibility You can adjust image effect by setting exposure parameters In manual mode you need to set Exposure Time Gain and Slow Shutter 9 2 4 Day Night Switch Day Night Switch function can provide color images in the day mode and turn on fill light in the night mode Switch mode is configurable Day The image is always in color Night The image is black white or colorful and the supp...

Page 55: ...ghtness Limit Adjust the upper limit of supplement light power For devices with both white light and IR light white light and IR light brightness limit can be set separately Note The function varies on device settings and device models 9 2 6 BLC If you focus on an object against strong backlight the object will be too dark to be seen clearly BLC backlight compensation compensates light to the obje...

Page 56: ...t the color temperature according to the environment Figure 9 3 White Balance 9 2 9 DNR Digital Noise Reduction is used to reduce the image noise and improve the image quality Normal and Expert modes are selectable Normal Set the DNR level to control the noise reduction degree The higher level means stronger reduction degree Expert Set the DNR level for both space DNR and time DNR to control the n...

Page 57: ...arer Figure 9 5 Defog 9 2 11 Gray Scale This section introduces the gray scale function in optical channel You can choose the range of the grey scale as 0 255 or 16 235 9 2 12 Set Palette You can select the palette mode to display the thermal grayscale image to colored image Steps 1 Go to Configuration Image Display Settings 2 Select the thermal channel 3 Select a palette mode in Image Enhancement...

Page 58: ...ored When the target of an interval temperature needs to be colored you can set the interval temperature color Target between the minimum and the maximum temperatures will be displayed in setting color Below be colored When the target of low temperature needs to be colored you can set the low temperature color Target below the setting temperature will be displayed in setting color 5 Click Save 9 2...

Page 59: ... a video card or video display device that defines the amount of colors that are shown and the resolution The two most common video standard used are NTSC and PAL In NTSC 30 frames are transmitted each second Each frame is made up of 525 individual scan lines In PAL 25 frames are transmitted each second Each frame is made up of 625 individual scan lines Select video signal standard according to th...

Page 60: ...ze Font Color and Alignment 9 4 VCA Rule Display Settings The VCA rule display refers to the function that you can customize the displayed overlay information of the VCA rule which includes the font size and line and frame color You can go to Configuration Image VCA Rule Display to select the desired font size and set the line and frame color 9 5 Set Privacy Mask The function blocks certain areas ...

Page 61: ...ag the picture to adjust its position 6 Click Save 9 7 Set Manual DPC Defective Pixel Correction If the amount of defective pixels in the image is comparatively small and accurate correction is needed you can correct these pixels manually Steps 1 Go to Configuration Image DPC 2 Select the thermal channel 3 Select manual mode 4 Click the defective pixel on the image then a cursor shows on the live ...

Page 62: ...age management setting page Configuration Storage Storage Management HDD Management 2 Select the memory card and click Format to start initializing the memory card The Status of memory card turns to Normal from Uninitialized which means the memory card can be used normally 3 Optional Define the Quota of the memory card Input the quota percentage for different contents according to your need 4 Clic...

Page 63: ...ocol FTP and SFTP are selectable The files uploading is encrypted by using SFTP protocol Server Address and Port The FTP server address and corresponding port User Name and Password The FTP user should have the permission to upload pictures If the FTP server supports picture uploading by anonymous users you can check Anonymous to hide your device information during uploading Note If SFTP is used l...

Page 64: ...ult port AccessKey The key to log in to the cloud video manager SecretKey The key to encrypt the data stored in the cloud video manager User Name and Password The user name and password of the cloud video manager Picture Storage Pool ID The ID of the picture storage region in the cloud video manager Make sure storage pool ID and the storage region ID are the same 4 Click Test to test the configure...

Page 65: ...e method the video is recorded after receiving alarm signal from external alarm input device Motion Alarm Video is recorded when motion is detected or alarm signal is received from the external alarm input device Motion Alarm Video is recorded only when motion is detected and alarm signal is received from the external alarm input device Event The video is recorded when configured event is detected...

Page 66: ... File Size and saving path to for recorded files 3 Click Save 4 Click in the live view interface to start recording Click to stop recording 10 2 3 Playback and Download Video You can search playback and download the videos stored in the local storage or network storage Steps 1 Click Playback 2 Select channel No 3 Set search condition and click Search The matched video files showed on the timing ba...

Page 67: ...ure related linkage methods in event settings Refer to Event and Alarm for event settings Steps 1 Go to Configuration Storage Schedule Settings Capture Capture Parameters 2 Set the capture type Timing Capture a picture at the configured time interval Event Triggered Capture a picture when an event is triggered 3 Set the Format Resolution Quality Interval and Capture Number 4 Refer to Set Arming Sc...

Page 68: ...n search view and download the pictures stored in the local storage or network storage Steps 1 Click Picture 2 Select channel No 3 Set search condition and click Search The matched pictures showed in the file list 4 Select the pictures then click Download to download them Note Go to Configuration Local click Save snapshots when playback to change the saving path of pictures ...

Page 69: ...nfiguration Network Advanced Settings Wireless Dial 2 Check to enable the function 3 Click Dial Parameters to configure and save the parameters 4 Click Dial Plan See Set Arming Schedule for detailed information 5 Click Dial Status Click Refresh Refresh the dial status Click Disconnect Disconnect the 3G 4G wireless network When the Dial Status turns to Connected it means a successful dial 6 Access ...

Page 70: ... AP the last 9 digits of the serial number The serial number can be obtained from System System Settings Basic Information The activation password is the password of the admin 2 Connect your phone or PC to the AP 3 Enter the IP address in the browser Note The default IP of the device AP is 192 168 8 1 11 3 TCP IP TCP IP settings must be properly configured before you operate the device over networ...

Page 71: ... that the device is connected to DHCP The IPv6 address is assigned by the server router or gateway Manual Input IPv6 Address IPv6 Subnet IPv6 Default Gateway Consult the network administrator for required information MTU It stands for maximum transmission unit It is the size of the largest protocol data unit that can be communicated in a single network layer transaction The valid value range of MT...

Page 72: ... the secure access RTSP Port It refers to the port of real time streaming protocol SRTP Port It refers to the port of secure real time transport protocol Server Port It refers to the port through which the client adds the device Enhanced SDK Service Port It refers to the port through which the client adds the device Certificate verification is required to ensure the secure access WebSocket Port TC...

Page 73: ...rmation 3 Click Save 11 5 1 Set Auto Port Mapping Steps 1 Check Enable UPnP and choose a friendly name for the camera or you can use the default name 2 Select the port mapping mode to Auto 3 Click Save Note UPnP function on the router should be enabled at the same time 11 5 2 Set Manual Port Mapping Steps 1 Check Enable UPnP and choose a friendly name for the device or you can use the default name...

Page 74: ... alarm event and exception messages in network transmission Before You Start Before setting the SNMP you should download the SNMP software and manage to receive the device information via SNMP port Steps 1 Go to the settings page Configuration Network Advanced Settings SNMP 2 Check Enable SNMPv1 Enable SNMP v2c or Enable SNMPv3 Note The SNMP version you select should be the same as that of the SNM...

Page 75: ...r to Port to check the device port and refer to Port Mapping for port mapping settings 6 Access the device By Browsers Enter the domain name in the browser address bar to access the device By Client Software Add domain name to the client software Refer to the client manual for specific adding methods 11 9 Access to Device via PPPoE Dial Up Connection This device supports the PPPoE auto dial up fun...

Page 76: ...e Hik Connect Service on Camera Hik Connect service should be enabled on your camera before using the service You can enable the service through SADP software or Web browser 11 10 1 Enable Hik Connect Service via Web Browser Follow the following steps to enable Hik Connect Service via Web Browser Before You Start You need to activate the camera before enabling the service Steps 1 Access the camera...

Page 77: ...ng the App you can view live image receive alarm notification and so on Before You Start Connect the camera to network with network cables Steps 1 Get and install Hik Connect application by the following ways Visit https appstore hikvision com to download the application according to your mobile phone system Visit the official site of our company Then go to Support Hikvision App Store Scan the QR ...

Page 78: ...m Access 2 Select ISUP as the platform access mode 3 Select Enable 4 Select a protocol version and input related parameters 5 Click Save Register status turns to Online when the function is correctly set 11 12 Set Open Network Video Interface If you need to access the device through Open Network Video Interface protocol you can configure the user settings to enhance the network security Steps 1 Go...

Page 79: ... ISUP are selectable It is recommended to use HTTPS as it encrypts the data transmission during communication 4 Click Test to check if the IP or host is available 5 Click Save 11 15 Set Network Service You can control the ON OFF status of certain protocol as desired Steps Note This function varies according to different models 1 Go to Configuration Network Advanced Settings Network Service 2 Set n...

Page 80: ... Protocol RTP internet protocol intended to provide encryption message authentication and integrity and replay attack protection to the RTP data in both unicast and multicast applications Steps 1 Go to Configuration Network Advanced Settings SRTP 2 Select Server Certificate 3 Select Encrypted Algorithm 4 Click Save Note Only certain device models support this function If the function is abnormal c...

Page 81: ...ime and End Time 3 Click Search The matched log files will be displayed on the log list 4 Optional Click Export to save the log files in your computer 12 3 Import and Export Configuration File It helps speed up batch configuration on other devices with the same parameters Steps 1 Export configuration file 1 Go to Configuration System Maintenance Upgrade Maintenance 2 Click Device Parameters and in...

Page 82: ...rameters to the default settings Steps 1 Go to Configuration System Maintenance Upgrade Maintenance 2 Click Restore or Default according to your needs Restore Reset device parameters except user information IP parameters and video format to the default settings Default Reset all the parameters to the factory default Note Be careful when using this function After resetting to the factory default al...

Page 83: ...t Saving Time DST 12 9 1 Synchronize Time Manually Steps 1 Go to Configuration System System Settings Time Settings 2 Select Time Zone 3 Click Manual Time Sync 4 Choose one time synchronization method Select Set Time and manually input or select date and time from the pop up calendar Check Sync with computer time to synchronize the time of the device with that of the local PC 5 Click Save 12 9 2 S...

Page 84: ...ption when the device is working Steps 1 Go to Configuration System System Settings Power Consumption Mode 2 Check Scheduled Sleep to enable this function 3 Set the scheduled sleep schedule settings for the optical channel or thermal channel See Arming Schedule and Alarm Linkage 4 Click Save Note If the device is during the scheduled sleep time it enters the sleep mode otherwise it enters the user...

Page 85: ...erminal when the communication distance is too long Before You Start Connect the device and computer or terminal with RS 485 cable Steps 1 Go to Configuration System System Settings RS 485 2 Set the RS 485 parameters Note You should keep the parameters of the device and the computer or terminal all the same 3 Click Save 12 13 Set Same Unit Set the same temperature unit and distance unit When you e...

Page 86: ...elect digest basic it means the device supports digest or basic authentication If you select digest the device only supports digest authentication Note Refer to the specific content of protocol to view authentication requirements 12 14 2 Security Audit Log The security audit logs refer to the security operation logs You can search and analyze the security log files of the device so as to find out ...

Page 87: ...the device Allowed Only IP addresses in the list can access the device 4 Edit the IP address filter list Add Add a new IP address or IP address range to the list Modify Modify the selected IP address or IP address range in the list Delete Delete the selected IP address or IP address range in the list 5 Click Save 12 14 4 Set SSH SSH is a protocol to ensure security of remote login This setting is ...

Page 88: ...If the demand for external access security is high you can create and install authorized certificate via HTTPS protocol to ensure the data transmission security Steps 1 Select Create certificate request first and continue the installation 2 Click Create 3 Follow the prompt to input Country Region Hostname IP Validity and other parameters 4 Click Download to download the certificate request and sub...

Page 89: ...fferent permission to different user levels Caution To increase security of using the device on the network please change the password of your account regularly Changing the password every 3 months is recommended If the device is used in high risk environment it is recommended that the password should be changed every month or week Steps 1 Go to Configuration System User Management User Management...

Page 90: ...be assigned all permission except for operations on the administrator and creating accounts Modify Select a user and click Modify to change the password and permission Delete Select a user and click Delete Note The administrator can add up to 31 user accounts 3 Click OK ...

Page 91: ...ard 0 91 Concrete 0 95 Ceramic 0 92 Rubber 0 95 Paint 0 93 Wood 0 85 Pitch 0 96 Brick 0 95 Sand 0 90 Soil 0 92 Cloth 0 98 Hard Paperboard 0 90 White Paper 0 90 Water 0 96 13 2 Device Command Scan the following QR code to get device common serial port commands Note that the command list contains the commonly used serial port commands for HikMicro thermal cameras ...

Page 92: ...a 79 13 3 Device Communication Matrix Scan the following QR code to get device communication matrix Note that the matrix contains all communication ports of HikMicro thermal cameras 13 4 FAQ Scan the following QR code to get device common FAQ ...

Page 93: ...UD28564B ...

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