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HIKVISION DS-2TD2138-4/QY, User Manual, Page: 49 / 89

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HIKVISION DS-2TD2138-4/QY User Manual Download Page 49

Thermal Network Camera User Manual 

36 

multicast address for them before selection. 

HTTP   

HTTP is suitable for the situation that the third-party needs to get the stream from the 
device. 

Play Performance   

Shortest Delay   

The device takes the real-time video image as the priority over the video fluency. 

  Balanced   

The device ensures both the real-time video image and the fluency. 

Fluent   

The device takes the video fluency as the priority over teal-time. In poor network 
environment, the device cannot ensures video fluency even the fluency is enabled. 

3. Click OK. 

Summary of Contents for DS-2TD2138-4/QY

Page 1: ...Thermal Network Camera User Manual...

Page 2: ...BY YOU IS AT YOUR OWN RISK IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS...

Page 3: ...CHEMICAL OR BIOLOGICAL WEAPONS ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL CYCLE OR IN SUPPORT OF HUMAN RIGHTS ABUSES IN THE EVENT OF ANY CONFLICTS BETWEEN TH...

Page 4: ...icates a hazardous situation which if not avoided will or could result in death or serious injury Caution Indicates a potentially hazardous situation which if not avoided could result in equipment dam...

Page 5: ...is properly connected to the power socket The socket outlet shall be installed near the equipment and shall be easily accessible DO NOT connect multiple devices to one power adapter to avoid over heat...

Page 6: ...en it is connected to the Internet Please contact us when the device might exist network security risks Please understand that you have the responsibility to configure all the passwords and other secu...

Page 7: ...Emergency If smoke odor or noise arises from the device immediately turn off the power unplug the power cable and contact the service center COMPLIANCE NOTICE The thermal series products might be subj...

Page 8: ...3 2 Thermography Configuration Flow Chart 6 3 3 Automatic Thermography 8 3 3 1 Set Thermography Parameters 8 3 3 2 Set Normal Mode 9 3 3 3 Set Expert Mode 10 3 3 4 Set Thermography Rule 11 3 3 5 Point...

Page 9: ...etect Audio Exception 26 Chapter 7 Arming Schedule and Alarm Linkage 28 7 1 Set Arming Schedule 28 7 2 Linkage Method Settings 28 7 2 1 Trigger Alarm Output 28 7 2 2 FTP NAS Memory Card Uploading 29 7...

Page 10: ...Bitrate 37 9 1 5 Video Quality 38 9 1 6 Frame Rate 38 9 1 7 Video Encoding 38 9 1 8 Smoothing 39 9 1 9 Display VCA Info 39 9 1 10 Audio Settings 40 9 1 11 Two way Audio 40 9 1 12 Set ROI 41 9 2 Displa...

Page 11: ...Download Video 51 10 3 Capture Configuration 52 10 3 1 Capture Automatically 52 10 3 2 Capture Manually 52 10 3 3 View and Download Picture 53 Chapter 11 Network Settings 54 11 1 TCP IP 54 11 1 1 Mul...

Page 12: ...Import and Export Configuration File 65 12 4 Export Diagnose Information 66 12 5 Reboot 66 12 6 Restore and Default 66 12 7 Upgrade 66 12 8 View Open Source Software License 67 12 9 Time and Date 67...

Page 13: ...User Manual xii 12 14 User and Account 73 12 14 1 Set User Account and Permission 73 Chapter 13 Appendix 74 13 1 Common Material Emissivity Reference 74 13 2 Device Command 74 13 3 Device Communicatio...

Page 14: ...events immediately and protects your property 1 2 Function This section introduces main functions of the device Note Not all models support the configurations below take the actual product for referen...

Page 15: ...list and select Inactive device 4 Create and input the new password in the password field and confirm the password Caution We highly recommend you create a strong password of your own choosing using...

Page 16: ...the password monthly or weekly can better protect your product 5 Click OK 6 Input the activation password to log in to the device 7 Optional Go to Configuration Network Basic TCP IP to change the IP...

Page 17: ...tion of certain functions are restricted For example Playback and Picture are not available For detailed restricted function refer to the actual device Note The device only supports Windows and Mac OS...

Page 18: ...ring temperature measurement function The target surface should be as vertical to the optical axis as possible It is recommended that the angle of oblique image plane should be less than 45 The target...

Page 19: ...Thermal Network Camera User Manual 6 3 2 Thermography Configuration Flow Chart This part introduces the process of configuring temperature measurement...

Page 20: ...Thermal Network Camera User Manual 7 Figure 3 1 Thermography Configuration Flow Chart...

Page 21: ...o to Configuration Temperature Measurement Basic Settings to configure parameters Enable Temperature Measurement Check to enable temperature measurement function Enable Color Temperature Check to disp...

Page 22: ...ter Enable these functions if there is strong reflect light from sun or forklift in the scene Or it may cause false alarm Check Display Filtering Status there will be an OSD when the filter is ON Clic...

Page 23: ...in device models 5 Refer to Set Arming Schedule for setting scheduled time Refer to Linkage Method Settings for setting linkage method 6 Click Save The maximum and minimum temperature will be displaye...

Page 24: ...Thermographyfor detailed configuration 3 Configure the temperature measurement parameters Emissivity Set the emissivity of the target The emissivity of the surface of a material is its effectiveness...

Page 25: ...erature difference threshold The device alarms when the temperature difference meets the setting value 5 You can shield certain area from being detected Refer to Set Shielded Region for detailed setti...

Page 26: ...eck Enable Shield Area 2 Click 3 Drag the mouse in the live view to draw the area You can drag the corners of the red rectangle area to change its shape and size 4 Right click the mouse to stop drawin...

Page 27: ...monitoring with a maximum detection radius 15 km To achieve the best monitoring effect please set the installation place as requirements below The installation place should be the highest position wi...

Page 28: ...t Smart Event Fire Source Detection Shield 2 Check Enable Fire Source Detection Shield 3 Click Draw Area and drag the mouse in the live view to draw the area Release the mouse to finish drawing 4 You...

Page 29: ...hether there is any target break the VCA rules The optical camera will track the target or the device will alarm when the VCA rule is triggered 5 1 Flow Chart of Perimeter Protection The process of co...

Page 30: ...lect to display the size information of the target on the alarm picture Snapshot Settings Select to upload the picture to the surveillance center when the VCA alarm occurs You can also set the quality...

Page 31: ...n set the shielded area Refer to Set Shielded Region for detail settings 5 When the person exits click to stop calibration Note After auto calibration refer to Verify the Calibration Result to verify...

Page 32: ...unction can verify whether the calibrated value is consistent with the actual value Steps 1 Click 2 Click and drag a vertical line in the view 3 Move the line to the target then click to calculate the...

Page 33: ...the live view Right click the mouse to finish drawing 2 Set Duration When a target intrudes into the set area and stays in the area for more than the set duration the device triggers an intrusion ala...

Page 34: ...Just concern the height of animal 6 Optional Repeat steps above to configure other rules 7 Optional Click to copy the same settings to other rules 8 Click Save 9 Optional you can shield certain areas...

Page 35: ...ion Mode and set rule region and rule parameters For the information about normal mode see Normal Mode For the information about expert mode see Expert Mode 5 Set the arming schedule and linkage metho...

Page 36: ...ght switch is disabled Day Night Auto Switch The system switches day night mode automatically according to environment It displays colored image at day and black and white image at night Day Night Sch...

Page 37: ...o set multiple areas 6 2 Set Video Tampering Alarm When the configured area is covered and cannot be monitored normally the alarm is triggered and the device takes certain alarm response actions Steps...

Page 38: ...the current device Before You Start Make sure the external alarm device is connected See Quick Start Guide for cables connection Steps 1 Go to Configuration Event Basic Event Alarm Input 2 Check Enabl...

Page 39: ...bnormal sound in the video security scene such as the sudden increase decrease of the sound intensity and some certain actions can be taken as response Steps 1 Go to Configuration Event Smart Event Au...

Page 40: ...ntensity Detection Detect sudden decrease of sound intensity Sensitivity is configurable 3 Refer to Set Arming Schedule for setting scheduled time Refer to Linkage Method Settings for setting linkage...

Page 41: ...time period Drag the both ends to adjust the time period Click on the selected time period and drag it on the time bar 4 Optional Click Copy to to copy the same settings to other days 5 Click Save 7...

Page 42: ...Set automatic alarm parameters Alarm Output No Select the alarm output No according to the alarm interface connected to the external alarm device Alarm Name Custom a name for the alarm output Delay I...

Page 43: ...ut your user name and password to log in to the server 3 Set the E mail Encryption When you select SSL or TLS and disable STARTTLS emails are sent after encrypted by SSL or TLS The SMTP port should be...

Page 44: ...to the surveillance center when an alarm event is detected 7 2 5 Trigger Recording Check Trigger Recording and the device records the video about the detected alarm event For recording settings refer...

Page 45: ...tion Flashing Alarm triggers the light to flash for a certain duration Set the flashing speed in Flashing Frequency Solid Alarm triggers the light to turn on for a certain duration 3 Set the light act...

Page 46: ...stream type selection refer to Stream Type 8 1 3 Start Digital Zoom It helps to see a detailed information of any region in the image Steps 1 Click to enable the digital zoom 2 In live view image drag...

Page 47: ...rby object gets clear PTZ Speed Slide to adjust the speed of the pan tilt movement Iris When the image is too dark click to enlarge the iris When the image is too bright click to stop down the iris 8...

Page 48: ...ze automatic focus This function is subject to the actual device model 8 2 Set Transmission Parameters The live view image may be displayed abnormally according to the network conditions In different...

Page 49: ...device Play Performance Shortest Delay The device takes the real time video image as the priority over the video fluency Balanced The device ensures both the real time video image and the fluency Flue...

Page 50: ...sually offers the best resolution and frame rate the device can do But high resolution and frame rate usually mean larger storage space and higher bandwidth requirements in transmission Sub Stream The...

Page 51: ...ured by frames per second fps A higher frame rate is advantageous when there is movement in the video stream as it maintains image quality throughout Note that higher frame rate requires higher bandwi...

Page 52: ...h quality video bitstream that contains one or more subset bitstreams that can themselves be decoded with a complexity and reconstruction quality similar to that achieved using the existing H 264 or H...

Page 53: ...connects to the audio input device with the low output power such as microphone or passive pickup Environmental Noise Filter Set it as OFF or ON When the function is enabled the noise in the environme...

Page 54: ...in Fixed Region to draw ROI region 1 Click Drawing 2 Click and drag the mouse on the view screen to draw the fixed region 3 Click Stop Drawing Note Select the fixed region that needs to be adjusted an...

Page 55: ...and enhance image E g the bird in forest Self Adaptive Choose AGC mode automatically according to current scene 9 2 2 DNR Digital Noise Reduction is used to reduce the image noise and improve the ima...

Page 56: ...eeds to be colored you can set the interval temperature color Target between the minimum and the maximum temperatures will be displayed in setting color Below be colored When the target of low tempera...

Page 57: ...eo card or video display device that defines the amount of colors that are shown and the resolution The two most common video standard used are NTSC and PAL In NTSC 30 frames are transmitted each seco...

Page 58: ...in areas in the live view to protect privacy No matter how the device moves the blocked scene will never be seen Steps 1 Go to privacy mask setting page Configuration Image Privacy Mask 2 Check Enable...

Page 59: ...defective pixels in the image is comparatively small and accurate correction is needed you can correct these pixels manually Steps 1 Go to Configuration Image DPC 2 Select manual mode 3 Click the defe...

Page 60: ...anagement setting page Configuration Storage Storage Management HDD Management 2 Select the memory card and click Format to start initializing the memory card The Status of memory card turns to Normal...

Page 61: ...TP are selectable If SFTP is selected the files uploading is encrypted using SFTP protocol SSH File Transfer Protocol SFTP uses SSH as the encryption protocol SFTP server is required when you select t...

Page 62: ...r It supports IPv4 address Serve Port The port of the cloud storage server 6001 is the default port and you are not recommended to edit it User Name and Password The user name and password of the clou...

Page 63: ...larm signal from external alarm input device Motion Alarm Video is recorded when motion is detected or alarm signal is received from the external alarm input device Motion Alarm Video is recorded only...

Page 64: ...saving path to for recorded files 3 Click Save 4 Click to start recording Click to stop recording 10 2 3 Playback and Download Video You can search playback and download the videos stored in the local...

Page 65: ...elated linkage methods in event settings Refer to Event and Alarm for event settings Steps 1 Go to Configuration Storage Schedule Settings Capture Capture Parameters 2 Set the capture type Timing Capt...

Page 66: ...ou can search view and download the pictures stored in the local storage or network storage Steps 1 Click Picture 2 Set search condition and click Search The matched pictures showed in the file list 3...

Page 67: ...from the network if you check DHCP The device IP address is changed after enabling the function You can use SADP to get the device IP address Note The network that the device is connected to should s...

Page 68: ...by client software via private multicast protocol in the LAN 11 2 Port The device port can be modified when the device cannot access the network due to port conflicts Caution Do not modify the default...

Page 69: ...function go to Configuration Network Advanced Settings Network Service to enable it 11 3 Port Mapping By setting port mapping you can access devices through the specified port Before You Start When t...

Page 70: ...ual 11 4 Multicast Multicast is group communication where data transmission is addressed to a group of destination devices simultaneously After setting multicast you can send the source data efficient...

Page 71: ...evice can be mapped to a domain name resolution server to realize the network access via domain name Before You Start Registration on the DDNS server is required before configuring the DDNS settings o...

Page 72: ...ess Confirm Input your dial up password again 4 Click Save 5 Access the device By Browsers Enter the WAN dynamic IP address in the browser address bar to access the device By Client Software Add the W...

Page 73: ...olicy in pop up window 6 Create a verification code or change the old verification code for the camera Note The verification code is required when you add the camera to Hik Connect service 7 Save the...

Page 74: ...he troubleshooting Visit https appstore hikvision com and click Installation Help at the upper right corner of the interface to refer to the troubleshooting 2 Start the application and register for a...

Page 75: ...Network Video Interface user Modify Modify the selected Open Network Video Interface user 4 Click Save 5 Optional Repeat the steps above to add more Open Network Video Interface users 11 11 Set Alarm...

Page 76: ...s above version or Mozilla Firefox 52 and its above version to visit the device Otherwise live view image capture and digital zoom function cannot be used If the device uses HTTP enable WebSocket If t...

Page 77: ...Thermal Network Camera User Manual 64 Note Only certain device models support this function...

Page 78: ...nd End Time 3 Click Search The matched log files will be displayed on the log list 4 Optional Click Export to save the log files in your computer 12 3 Import and Export Configuration File It helps spe...

Page 79: ...ers to the default settings Steps 1 Go to Configuration System Maintenance Upgrade Maintenance 2 Click Restore or Default according to your needs Restore Reset device parameters except user informatio...

Page 80: ...Saving Time DST 12 9 1 Synchronize Time Manually Steps 1 Go to Configuration System System Settings Time Settings 2 Select Time Zone 3 Click Manual Time Sync 4 Choose one time synchronization method S...

Page 81: ...unication between the device and computer or terminal when the communication distance is short Before You Start Connect the device to computer or terminal with RS 232 cable Steps 1 Go to Configuration...

Page 82: ...thentication Go to Configuration System Security Authentication to choose authentication protocol and method according to your needs RTSP Authentication Digest and digest basic are supported which mea...

Page 83: ...els 1 Go to Configuration System Maintenance Security Audit Log 2 Select log types Start Time and End Time 3 Click Search The log files that match the search conditions will be displayed on the Log Li...

Page 84: ...figuration Network Advanced Settings HTTPS 2 Check Enable 3 Optional Check HTTPS Browsing to access the device only via HTTPS protocol 4 Click Delete to recreate and install certificate Create and ins...

Page 85: ...st first and continue the installation Click Browse and Install to import the certificate to the device 6 Click Save 12 13 6 Set QoS QoS Quality of Service can help improve the network delay and netwo...

Page 86: ...ration System User Management User Management 2 Click Add Enter User Name select Level and enter Password Assign remote permission to users based on needs Administrator The administrator has the autho...

Page 87: ...91 Concrete 0 95 Ceramic 0 92 Rubber 0 95 Paint 0 93 Wood 0 85 Pitch 0 96 Brick 0 95 Sand 0 90 Soil 0 92 Cloth 0 98 Hard Paperboard 0 90 White Paper 0 90 Water 0 96 13 2 Device Command Scan the follo...

Page 88: ...13 3 Device Communication Matrix Scan the following QR code to get device communication matrix Note that the matrix contains all communication ports of Hikvision thermal cameras 13 4 FAQ Scan the foll...

Page 89: ...UD26633B A...

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