12
Trouble
Solution
Connecting the dashcam
via app failed.
•
Ensure the app is well installed.
•
Restart the app and dashcam.
Playing video via app failed. The trouble may be relevant with
the mobile phone player or system.
Insert the micro SD card into your
computer and play the videos.
Failed to detect the micro
SD card when connecting
the dashcam and your
computer with the power
cord.
The dashcam does not support data
transmission. And the power cord
is only for charging. If you need to
transfer data, take out the SD card
and connect it to your computer.
It takes a long time to
connect the dashcam Wi-
Fi.
•
It may be caused by the
interference of the surrounding
Wi-Fi signals. You can operate the
dashcam in an environment with less
interference.
•
Close unnecessary programs in
your mobile phone to release some
resources for the dashcam app.
Dashcam Wi-Fi password is
forgotten.
Restore dashcam to factory defaults
(default password 1234567890). And
then reconnect the dashcam.
UD08414B-A
H
Trouble Shooting
