If you have ques�ons regarding the opera�on of your purchase, or in the unlikely event you need to return the
unit because it is faulty or is no longer wanted, please contact our product returns department at
[email protected], or 561-465-0030, Op�on 0.
Address: Forward Industries, 105 South Narcissus Avenue Suite 412, West Palm Beach, FL 33401
12
Troubleshooting
The following �ps will help you detected and eliminate the comman faults and errors. If the fault you met is not listed
below, please contact our a�er sales team. Only the manufacturer can inves�gate or resolve faults or errors not listed
below.
This marking indicates that this product should not be disposed with other household
wastes. To prevent possible harm to the environment or human health from uncontrolled
waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.
To return your used device, please use the return and collec�on systems or contact the
retailer where the product was purchased. They can take this product for environmental
safe recycling.
Certification
Method
T
he des
k
top could not
f
unction
R
ising in a low speed
T
he des
k m
oving downwards
without any operation
Automatically Sel
f
-
R
eset
Fault phenomenon
Go down but not go up or
go up but not go down
T
he upper and downward
height is not enough
T
he des
k c
ould not li
f
ted
Chec
k if a
ll the cables well
connected;
Chec
k if o
verloaded,
ma
x l
oading: 50
k
g;
R
eset;
Ov
erw
ork
(Duty cycle: Ma
x 2min on
/18min OFF)
R
est
art a�er suspend f
or 18mins
while c
onnec�ng with pow
er.
The ligh
t strip cannot be
controlled by remote
The ligh
t strip does not light up
1.R
eplace the remote control ba ery
2.P
erf
orm remote pairing opera
steps
1.
Check whether the c
between the USB c
able
and the light strips on both sides is
normal
2.
Check whether the c
between the USB c
able
and the power supply is normal
Method
Fault phenomenon
Summary of Contents for Tron HM-GD010-001
Page 11: ...STEP 8 10 Assembly is complete...
