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HIFIMAN Limited Warranty
Your product is warrantied for a period of one year beginning with the
original date of purchase. If you join HIFIMAN on Facebook, your product
warranty will be extended for an additional six months. Please contact
HIFIMAN customer service if you need any assistance.
The dated sales or delivery receipt is your proof of purchase. You may be
required to provide proof of purchase as a condition of receiving warranty
service so please keep it handy.
If your product is under warranty and malfunctions occur, please contact
HIFIMAN customer service or your authorized dealer. If necessary, and at
the discretion of HIFIMAN, the company will provide a warranty repair or
replacement of your product.
Caution: do not disassemble or modify the product in any way. Tampering
with or modifying your HIFIMAN product will void its warranty.
This Limited Warranty does not apply to :
1. Defective or discolored parts if the damages are caused by fluids, dirt,
missing keys, broken plastic parts or improper use.
2. Damage caused by misuse with another product.
3. Use of the product for other than its normal intended use, including,
without limitation, failure to use the product in accordance with the
supplied “Owner’s Guide”
4. Damage caused by accident, abuse, neglect or misuse.
5. If you do not have a valid dated receipt showing proof of purchase.
6. Damage caused by services/repairs or other modifications to the
system carried out by anyone other than HIFIMAN or an authorized
HIFIMAN distributor or dealer.
7. Damage caused by self-repair or if the unit has been disassembled or
modified in any way.
HIFIMAN guarantees your satisfaction and will do everything reasonable
to achieve that. If you have any questions or concerns with your product,
simply contact your authorized dealer or HIFIMAN directly (if purchased
from us) and explain the issue in detail. Should a return be required, a RA#
will be issued. Return shipping to HIFIMAN or authorized service facility
will be at the owner’s expense.
The warranty applies to the first purchaser and is not transferable. Should
you need warranty service please contact your authorized HIFIMAN
dealer. Or email us directly at customerservice
@
HIFIMAN.com
If you have any concerns with your product: please contact us to explain
the issue in detail. If a return/refund is required, a RA# will be issued.
Return shipping to HIFIMAN or authorized service facility is done at the
owner’s expense.
For any further information or questions, please contact your authorized
HIFIMAN dealer. Or email us directly at customerservice
@
HIFIMAN.com.
SUNDARA Closed-back Owner’s Guide
SUNDARA Closed-back Owner’s Guide
