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APPENDIX A: TROUBLESHOOTING
APPENDIX A
Troubleshooting
Before sending the camera for repair, please follow the suggestions listed below and make
sure that the camera is installed correctly. If it still does not perform adequately, please
consult your supplier or contact your vendor.
1. No picture on the monitor screen.
a. Check that all connected devices are powered on.
b. Confirm that the voltage is correct.
c. Confirm that the power supply provides enough current to power the camera.
d. Check that all video cables are correctly connected.
2. The picture is not clear.
a. Check that your monitor is correctly adjusted.
b. Confirm that the lens is not covered with dust, dirt, etc. To clean the glass use a
soft, dry and non-abrasive cloth or a commercially available lens cleaning set.
3. The picture has interference.
a. The camera may be close to a high voltage source, such as a power generator.
b. The BNC cable may not be terminated properly.
c. Video cables are not connected properly.
CAUTION
This camera is a precision instrument and when treated with care, will
provide years of satisfactory performance. If a problem does occur, do
not attempt to make repairs. Servicing should always be referred to your
supplier.
Summary of Contents for COVSMDVR
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