HiCoup Double Hinge Waiter, User Manual, Page: 4 / 16

1
OUR MISSION
In 2014, HiCoup Kitchenware introduced its first product, a professional rosewood
waiter’s corkscrew. And although HiCoup Kitchenware may be a relatively young
company, it has been making people across North America stand up and take notice as
we provide them with some of the finest wine accessories and cookware products found
anywhere in the world.
We started our small family business with the belief that customers deserve a value-
added shopping experience that exceeds their expectations
– every time they purchase
one of our products. And we have achieved that by taking exceptional pride in the
quality that goes into every product we sell and by providing exceptional service that few
can match.
We take the ti
me and care that’s needed to make sure every product delivers
outstanding performance, good looks, ease of use and durability. And if for any reason
you are not 100% satisfied with your product, we will stand behind it with our lifetime “no
questions aske
d” warranty. Just contact us and we will personally take care of your
needs and offer personalized assistance.
Not bad for a little family owned company from Toronto, eh!
Pictured from left to right – John, Lori and Alex Dechaneo