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Return and Warranty Policies 

30-Day Money-Back Guarantee:

 If for any reason the performance of any 

product is not acceptable, the product may be returned to the reseller within 
30-days with proof of purchase. Please contact the HiBoost customer support. 
 

3-Year Warranty:

 HiBoost signal boosters and kits are warranted for 3 years. 

HiBoost will repair or replace the unit and will cover the cost of delivery for 
consumers located within the continental U.S and Canada. 
 
Customers can choose to return the signal boosters and kits directly to the 

manufacturer at the purchaser’s expense with a dated proof of purchase and a 

Returned Material Authorization (RMA) number supplied by HiBoost. RMA 
numbers may be obtained by contacting customer support at 972-870- 5666 or 
support @hiboostusa.com 
 
This warranty does not apply to any signal boosters or kits determined by 
HiBoost to have been subjected to tampering, misuse, abuse, neglect, or 
mishandling that alters or damages physical or electronic properties.  
 
HiBoost is not liable for any Signal Supervisor application network connectivity 
issues. The cell phone signal booster relies on a strong, continuous and reliable 
connection to the internet in order to communicate with the cell phone 
application. For all Signal Supervisor Application related issues, please check 
your network strength and call our technical support.  
 
All HiBoost products that are packaged with other HiBoost accessory products 
are intended for resale and used as a single integrated system. Such product 
kits are required to be sold to the end-users or subsequent reseller as 
packaged.  
 

Summary of Contents for C27-5S-BTW

Page 1: ...Boost Your Bars User Manual Travel 4G 2 0 C27 5S BTW ...

Page 2: ...tent 2 Introduction 3 How Signal Boosters Work 3 Pre Installation Instructions 4 Installation Signal Supervisor App 5 Installation Manual Method 6 FCC and IC Statements 9 Technical Specifications 11 Return and Warranty Policies 12 ...

Page 3: ...vel 4G 2 0 Model C27 5S BTW Travel 4G 2 0 Kit Components Indoor Antenna Outdoor Magnetic Antenna Power Supply Warning Un authorized antennas cables and or coupling devices are prohibited by new FCC rules Please contact FCC for details 1 888 CALL FCC ...

Page 4: ...any time If there are any issues while installing a HiBoost cell phone signal booster please contact the HiBoost technical support team through the following options 24 7 Online Support Create a ticket or chat via Signal Supervisor App Phone 972 870 5666 M F from 9 am 5 pm Email support hiboostusa com Website www hiboost com How Signal Boosters Work The system amplifies the signal from the nearest...

Page 5: ...ssional Installation Tips For a fast and optimized installation it is strongly recommended that users install HiBoost products using the Signal Supervisor mobile application Completely read the user manual and gather all necessary tools material and accessories before installing the booster A soft installation is recommended before permanently mounting any equipment this technique will simplify th...

Page 6: ...ccount and Log in Launch the app on your mobile device Select the HiBoost Server Log in with an existing account create a new one Step 3 Register the Booster by adding a device on the home menu Go to My Devices Add a Device Step 4 Access the Quick Installation Guide after registering the booster You can also access the guide by following Go to My Devices Select the Booster Device Details Quick Ins...

Page 7: ...icle booster system Please review the following instructions before attempting to install this system 1 Mount or place the indoor antenna somewhere near the front of the car s dashboard and connect it to the booster Note Ensure that the front of the patch is facing in the direction where you would want signal to be distributed ...

Page 8: ... towards the rear end of the vehicle and connect it to the booster 3 Plug in the DC power supply and power on the booster Note The booster will flash blue lights that will last for about 20 seconds while it is adjusting to the current network environment ...

Page 9: ... outdoor signal is stable by referring to your mobile device and checking your coverage The Alarm LEDs are quick flashing blueor red or off Check to make sure vehicle is not parked too close to a cell tower There is No Power Check that the booster is turned on and the DC power outlet is plugged into the DC 12V port or lighter adapter For more information or technical support please contact our tea...

Page 10: ...ying RF exposure compliance This transmitter must not be co located or operating in conjunction with any other antenna or transmitter IC RF EXPOSURE STATEMENT The device is compliance with RF exposure limits The minimum distance from body to use the device is 20 CM Le présent appareil est conforme aux conformité ou aux limites d intensité de champ RF La distance minimale du corps à utiliser le dis...

Page 11: ...oved by HiBoost could void the user s authority to operate the equipment For a complete list of antennas and cables approved for use with these boosters see Authorized Kitting Options FCC 27 50 d 4 Statement Fixed mobile and portable handheld stations operating in the 1710 1755 MHz band are limited to 1 watt EIRP Fixed stations operating in the 1710 1755 MHz band are limited to a maximum antenna h...

Page 12: ...1995MHz AWS 1710 1755MHz 2110 2155MHz Max Gain 50 dB Max Power UL 22 2dBm DL 8 2 dBm Electrical Parameter Power Adapter Input DC12 24V Output DC5V 3A Power Supply Input AC 100 240V Output DC 5V 3A Input Impedance 50 ohms Mechanical Parameter I O Port Type SMA Female Environment Parameter Operating Temperature 49 to 131 F Storage Temperature 40 to 176 F Environment Conditions IP40 ...

Page 13: ...ay be obtained by contacting customer support at 972 870 5666 or support hiboostusa com This warranty does not apply to any signal boosters or kits determined by HiBoost to have been subjected to tampering misuse abuse neglect or mishandling that alters or damages physical or electronic properties HiBoost is not liable for any Signal Supervisor application network connectivity issues The cell phon...

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Page 15: ...www hiboost com HiBoost 6210 N Beltline Rd 110 Irving TX 75063 972 870 5666 support hiboostusa com www hiboost com ...

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