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5

1. 

Microphone  

and speaker

 – sound 

enters the hearing aid 

through the microphone. 

The speaker delivers 

amplified sound to you.

2. 

Program button  

– 

switches between  

listening programs.

3. 

Volume button

 – changes volume levels.

4. 

Battery door / on and off

 – close the door to turn 

on the hearing aids. Open the door to turn off 

the hearing aids. 

  

Left/Right

 – Inside the battery door is a red dot 

indicating the hearing aid is for the right ear. There 

is no dot on the hearing aid for the left ear.

5. 

Serial number 

– Each hearing aid has a unique 

serial number. 

6. 

Ear tube & ear tip

 – each hearing aid comes with 

an ear tube & tip that connects to the hearing aid 

speaker. Sound travels through the ear tube & tip to 

your ear.

7.   

Retention loop

 – helps keep the ear tube & tip 

in place.

hi BTE products with ear tube & tip

Summary of Contents for hi BTE

Page 1: ...hi BTE hearing aids Watch a short video on how to use and maintain the hi BTE products at hihealthinnovations com User Guide...

Page 2: ...ear hook 6 Turning your hearing aids on and off 7 Wearing your hearing aids 7 8 Maintaining your hearing aids 9 12 Battery 13 14 Changing program and volume settings 15 16 Using with telephones and ce...

Page 3: ...tips will help you obtain the most benefits from your hearing aids If you are new to hearing aids it may take a few weeks before you are completely comfortable with them and can fully enjoy the benefi...

Page 4: ...ry common and most people get used to it over time If you are new to hearing aids you may hear background noise e g hum of a fan that you may not have heard in a long time Most people are able to tune...

Page 5: ...ur best to keep your hearing aids clean and dry at all times For more information visit hiHealthInnovations com and watch the hi BTE video When not wearing your hearing aids open the battery door to a...

Page 6: ...he battery and let the hearing aids dry naturally for 24 48 hours If you live in a humid climate or are around persistent moisture consider purchasing a low cost hearing aid dehumidifier or dryer We h...

Page 7: ...the door to turn off the hearing aids Left Right Inside the battery door is a red dot indicating the hearing aid is for the right ear There is no dot on the hearing aid for the left ear 5 Serial numbe...

Page 8: ...on and off close the door to turn on the hearing aids Open the door to turn off the hearing aids Left Right Inside the battery door is a red dot indicating the hearing aid is for the right ear There...

Page 9: ...y door with a battery in it 2 OFF When you re not wearing your hearing aids keep the battery door open to extend battery life Youdonotneedtoremovethebattery Ifyouare notplanningtowearyourhearingaidsin...

Page 10: ...r tip into the ear canal This will help the ear tip to go deeper Your goal is to go as deep as possible without touching your ear drum Proper insertion of the ear tip is key to getting enough loudness...

Page 11: ...ce replace ear tube tip every three months Removing ear tube tip from hearing aid Grasp the hearing aid end of the ear tube gently twist 1 4 turn and pull to remove the ear tube from the hearing aid N...

Page 12: ...the hearing aid by twisting the hearing aid end of the tubing about 1 4 turn and pulling it straight out Thread the cleaning wire through the ear tube starting at the hearing aid end until it comes o...

Page 13: ...11 ear tip end hearing aid end Open fit Note Ensure the wire goes through the ear tube in only one direction from hearing aid end to ear tip end Do not reverse the wire back through the ear tube...

Page 14: ...and hook in one piece from the hearing aid by twisting the ear hook about 1 4 turn and pulling it straight out Wash the ear hook tubing and ear molds with warm soapy water and let dry overnight After...

Page 15: ...g aid use but is typically about 7 10 days Please insert batteries when you receive the hearing aids Low battery indicator A voice warning of low battery indicates that the battery needs to be replace...

Page 16: ...the plastic tab of a fresh battery place the battery into the battery door with the tab facing up While holding the battery in place peel off the plastic tab 3 To fully activate the battery wait for...

Page 17: ...ithin each program you can also use the volume control to make sounds louder or softer if you wish Simply press and release the program button to change the program setting The hearing aid will tell y...

Page 18: ...proceed to your desired volume level The hearing aid will tell you which volume level has been selected It is normal to have whistling when you hold the hearing aid in your hand or when you place your...

Page 19: ...u and move the phone around a bit to get the best sound If your phone is labeled Hearing Aid Compatible it works with a telecoil see below Telecoils Your hi BTE may contain a telecoil labeled on the h...

Page 20: ...ound then goes right into your hearing aid s It will turn off the background noise and allow you to hear the speaker more clearly After the event change back to your preferred program usually program...

Page 21: ...523 9355 Moisture Open battery door and allow to dry 2 Low battery voice prompt Low battery Replace battery 3 Whistling or feedback Ear tips not inserted properly Remove and reinsert Poor fitting ear...

Page 22: ...gain dB 33 42 Peak gain dB 40 51 Reference test gain dB 33 41 Frequency range Hz 200 5200 200 5200 Total harmonic distortion 500 Hz 2 5 800 Hz 2 2 1600 Hz 2 2 Equivalent input noise dB SPL 30 30 Indu...

Page 23: ...80 85 90 Input Output 70 80 90 100 110 120 130 100 1000 10000 dB SPL Frequency Hz OSPL 90 FRC response hi BTE products with ear tube tip Saturation output curve and frequency response curve hi BTE pr...

Page 24: ...0 75 80 85 90 Input Output 70 80 90 100 110 120 130 100 1000 10000 dB SPL Frequency Hz OSPL 90 FRC response hi BTE products with ear hook Input output curve hi BTE products with ear hook Saturation ou...

Page 25: ...iometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of significant cerumen accumulation or a foreign body in the ear canal viii Pain o...

Page 26: ...which you may decide if you want to purchase the hearing aid Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician Federa...

Page 27: ...not cover batteries ear tubes tips ear molds or accessories hi HealthInnovations is the only authorized service center for your warranty service Please contact Customer Service at 1 855 523 9355 to ob...

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Page 30: ...To fully activate the battery wait for a minute then gently close the battery door If the door does not close easily check to see if the battery was inserted properly 2 Wearing your hearing aids page...

Page 31: ...rogram 2 program 2 4 Changing volume setting page 16 Press and quickly release the volume button to increase the volume To decrease the volume continue to press the button until it cycles through the...

Page 32: ...d Friday at 10 am CT 11 am ET 8 am PT Call 1 888 844 7278 When prompted enter the special access code 9428061 2 Visit hihealthinnovations com and watch the hi BTE video 3 Wear your hearing aids as muc...

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