6
Chapter 5 After-sales Service
Product Warranty
1. The product warranty period is one year.
2. The company is responsible for free maintenance or exchange within one-year
warranty period.
3. The cost of the components and freight shall be charged for improper meter installation
and/or operation.
4. Over the warranty period, part of the maintenance cost according to actual situation
will be charged.
Service Guarantee
1. Product technical consulting and quality complaints will be replied within 12 hours.
2. Solutions for quality complaints will be provided within 24 hours.
3. Except statutory holidays and force majeure.
Chapter 6 Contact Us
Headquarter Add.: 7F No.1 Aosheng Building, 1166 Xinluo Street, High-tech Development
Zone, Jinan, P.R. China 250101
Factory Add.: 2F Innovation Factory, Feiyue Road, High-tech Development Zone, Jinan,
P.R. China 250101
Tel: +86 0531 68621770-863
E-mail: [email protected]
Website: www.heyuanintel.com
