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Hewlett Packard Enterprise OfficeConnect 1850 2XGT, Installation And Getting Started Manual, Page: 53 / 56

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Hewlett Packard Enterprise OfficeConnect 1850 2XGT Installation And Getting Started Manual Download Page 53

Support and Other Resources

Remote support

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Remote support

Remote support is available with supported devices as part of your warranty or contractual support 
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event 
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your 
product’s service level. Hewlett Packard Enterprise strongly recommends that you register your device for 
remote support.

For more information and device support details, go to the following website:

www.hpe.com/info/insightremotesupport/docs

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Summary of Contents for OfficeConnect 1850 2XGT

Page 1: ...E OfficeConnect 1850 switches HPE OfficeConnect 1850 6XGT 2XGT SFP Switch JL169A HPE OfficeConnect 1850 24G 2XGT Switch JL170A HPE OfficeConnect 1850 48G 4XGT Switch JL171A HPE OfficeConnect 1850 24G...

Page 2: ...Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites ta...

Page 3: ...or Under Table Mounting 2 9 Horizontal Surface Mounting 2 9 Using a Kensington Security Cable 2 10 4 Connect the Switch to a Power Source 2 10 5 Connect the Network Cables 2 11 6 Installing or Removi...

Page 4: ...les A 7 Straight through Twisted Pair Cable for 10 100 Mbps Network Connections A 8 Cable Diagram A 8 Pin Assignments A 9 Crossover Twisted Pair Cable for 10 100 Mbps Network Connections A 9 Cable Dia...

Page 5: ...iii D Warranty Information D 1...

Page 6: ...iv...

Page 7: ...Switch has 48 auto sensing 10 100 1000Mbps RJ45 ports and four 100 1000 10000Mbps RJ45 ports The 1850 24G 2XGT PoE 185W Switch has 24 auto sensing 10 100 1000Mbps RJ45 ports and two 100 1000 10000Mbp...

Page 8: ...6 Number Description Number Description 1 Link Act and Speed LEDs 2 Power Fault LED 3 Locator LEDs 4 Reset button 5 100 1000 10000Mbps RJ45 ports 25 26 6 10 100 1000Mbps RJ45 ports 1 24 Number Descri...

Page 9: ...ct any network devices to the switch Number Description Number Description 1 Link Act and Mode LEDs 2 Power Fault LED 3 Locator LEDs 4 Mode button 5 Reset button 6 100 1000 10000Mbps RJ45 ports 25 26...

Page 10: ...GBASE SR Fiber multimode LC 10GBASE LR Fiber single mode LC 10GBASE LRM Fiber multimode LC 10GBASE CU Direct Attach Cable DAC SFP to SFP 10GBASE CU Direct Attach Cable DAC XFP to SFP For supported tra...

Page 11: ...vated through the switch software Off Identification is no longer required The LED has been deactivated through the switch software or the timeout period has expired Link Act green On The port is enab...

Page 12: ...nd node device is connected to the port it configures the port as MDI X 1850 24G 2XGT 1850 48G 4XGT 1850 24G 2XGT PoE 185W and 1850 48G 4XGT PoE 370W Switches only all switches support IEEE 802 3az En...

Page 13: ...igure the switches support for up to 64 IEEE 802 1Q compliant VLANs so you can divide the attached end nodes into logical groupings that fit your business needs support for up to 16 trunks 48 port swi...

Page 14: ...Switch Overview Switch Features 1 8...

Page 15: ...Enterprise 1850 Switch Documentation kit Quick Setup Guide and Safety Regulatory Information Software License Warranty and Support information Accessory kits HPE OfficeConnect 1850 Switch Model Access...

Page 16: ...ontinental Europe 8121 0731 8121 1479 Denmark 8121 0733 8121 1486 India 8121 0564 8121 1483 Israel 8121 1004 8121 1478 Japan 8121 1143 8121 1482 Malaysia 8121 0739 8121 1475 South Africa 8121 0737 812...

Page 17: ...in case the switch must be powered off Ensure that the AC power source circuits are properly grounded Use only the AC DC power adapter and power cord if applicable supplied with the switch Use of othe...

Page 18: ...t of this chapter if you need more detailed information on any of these installation steps 1 Prepare the Installation Site Be sure to follow the guidelines below to ensure proper operation when instal...

Page 19: ...rn on for 10000 Mbps links blink for 1000 Mbps links or stay off for 10 100 Mbps links On the PoE switches the Mode LEDs behave according to the mode selected In the default mode Spd the Mode LEDs sho...

Page 20: ...kets to the switch with the included 8 mm M4 screws WARNING For safe operation please read the Installation Precautions on page 2 3 before mounting the switch NOTE Equipment Cabinet The screws supplie...

Page 21: ...12 24 screws holding the brackets to the rack NOTE The mounting brackets have multiple mounting holes and can be rotated allowing for a wide variety of mounting options These include mounting the swit...

Page 22: ...Installing the Switch Installation Procedure 2 8 HPE 1850 6XGT 2XGT SFP Switch HPE 1850 24G 2XGT Switch HPE 1850 48G 4XGT Switch HPE 1850 24G 2XGT PoE 185W Switch HPE 1850 48G 4XGT PoE 370W Switch...

Page 23: ...table or other horizontal surface The switch comes with rubber feet in the accessory kit that can be used to help keep the switch from sliding on the surface Attach the rubber feet to the four corners...

Page 24: ...switch you can use a Kensington Slim MicroSaver security cable not included to attach the switch to an immovable object 4 Connect the Switch to a Power Source 1 For the Hewlett Packard Enterprise 185...

Page 25: ...k cables from the network devices or your patch panels to the fixed RJ45 ports on the switch or to any SFP transceivers you have installed in the switch 100 ohm unshielded or shielded twisted pair cab...

Page 26: ...nce with FDA and CDRH requirements Application of CE Mark in accordance with 2004 108 EEC EMC Directive and the 2006 95 EC Low Voltage Directives UL and or CSA registered component for North America 4...

Page 27: ...proximately horizontal and then using the bail pull the SFP transceiver from the slot Replace the protective plastic cover on the SFP transceiver Connecting Cables to SFP transceivers If you have any...

Page 28: ...Installing the Switch Installation Procedure 2 14...

Page 29: ...n the switch and PC by checking the LEDs for the network port that you are using For more information on LEDs see LEDs on page 1 4 4 If the switch has access to a DHCP service it automatically acquire...

Page 30: ...and then click Control Panel In the Control Panel click Network and Internet and then Network and Sharing Center b Click Local Area Connection and then click Properties If you are prompted for an admi...

Page 31: ...ace Go back to step 6 on the page 3 1 to configure the switch Where to Go From Here For more information on the Web browser interface and all the features that can be configured on the Hewlett Packard...

Page 32: ...Configuring the Switch Where to Go From Here 3 4...

Page 33: ...Diagnosing with the LEDs The first section shows LED patterns on the switch that indicate problem conditions for general switch operation troubleshooting The second section shows LED patterns that in...

Page 34: ...kard Enterprise authorized network reseller or use the electronic support services from Hewlett Packard Enterprise to get assistance 3 The network port for which the Link LED is blinking has experienc...

Page 35: ...of the switch 2 Continue to press the Reset button for more than 5 seconds 3 Release the Reset button The switch will then complete its self test and begin operating with its configuration restored t...

Page 36: ...t Before calling your networking dealer or Hewlett Packard Enterprise Support to make the support process most efficient you first should have retrieved the following information Information Item Info...

Page 37: ...2 in 24 64 cm 9 70 in 4 4 cm 1 73 in 3 20 kg 7 05 lb 1850 24G 2XGT PoE JL172A 44 25 cm 17 42 in 24 64 cm 9 70 in 4 4 cm 1 73 in 3 30 kg 7 28 lb 1850 48G 4XGT PoE JL173A 44 25 cm 17 42 in 32 26 cm 12 7...

Page 38: ...on condensing 15 to 95 at 40 C 104 F 15 to 95 at 65 C 149 F Maximum altitude 3 0 km 10 000 ft 4 57 km 15 000 ft The operating maximum altitude should not exceed that of any accessory being connected t...

Page 39: ...IEEE 802 3z 1000BASE SX EN IEC 60825 Class 1 Laser Product Laser Klasse 1 1000 LX IEEE 802 3z 1000BASE LX EN IEC 60825 Class 1 Laser Product Laser Klasse 1 10G T IEEE 802 3an 10GBASE T 10G SR IEEE 80...

Page 40: ...nally unlike the cables for 100BASE TX the 10GBASE T cables must pass tests for Equal Level Far End Crosstalk ELFEXT and Return Loss When testing your cabling be sure to include the patch cables that...

Page 41: ...ic network cabling at both ends of the network link The patch cord consists of a short length of single mode fiber cable coupled to graded index multimode fiber cable on the transmit side and only mul...

Page 42: ...ch cord that has appropriate connectors on each end and has multimode fibers that match the characteristics of the multimode fiber in your network Most important the core diameter of the multimode pat...

Page 43: ...eration and link correctly to the connected device Other Wiring Rules All twisted pair wires used for 10BASE T and 100BASE TX operation must be twisted through the entire length of the cable The wirin...

Page 44: ...ugh cables If any of these ports are given a fixed configuration for example 100 Mbps Full Duplex the ports operate as MDI X ports and straight through cables must be then used for connections to PC N...

Page 45: ...to PCs servers or other end nodes or to hubs or other switches If any of these ports are given a fixed configuration for example 100 Mbps Full Duplex the ports operate as MDI X ports and crossover ca...

Page 46: ...Pins 1 and 2 on connector A must be wired as a twisted pair to pins 3 and 6 on connector B Pins 3 and 6 on connector A must be wired as a twisted pair to pins 1 and 2 on connector B Pins 4 5 7 and 8...

Page 47: ...nd receive NOTE Pins 1 and 2 on connector A must be wired as a twisted pair to pins 1 and 2 on connector B Pins 3 and 6 on connector A must be wired as a twisted pair to pins 3 and 6 on connector B Pi...

Page 48: ...Specifications Twisted Pair Cable Connector Pin Outs A 12...

Page 49: ...witch Series For safety and regulatory information for your OfficeConnect 1850 switch see the HPE OfficeConnect 1850 Switch Series Quick Setup Guide and Safety Regulatory Information document shipped...

Page 50: ...Safety and Regulatory Information for the OfficeConnect 1850 Switch Series B 2...

Page 51: ...ts Accessing updates Some software products provide a mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended software upda...

Page 52: ...self repair Hewlett Packard Enterprise customer self repair CSR programs allow you to repair your product If a CSR part needs to be replaced it will be shipped directly to you so that you can install...

Page 53: ...your device for remote support For more information and device support details go to the following website www hpe com info insightremotesupport docs Documentation feedback Hewlett Packard Enterprise...

Page 54: ...Support and Other Resources Documentation feedback C 4...

Page 55: ...king and Rack Products available at www hpe com support Safety Compliance EnterpriseProducts HPE ProLiant and x86 Servers and Options www hpe com support ProLiantServers Warranties HPE Enterprise Serv...

Page 56: ...Warranty Information D 2...

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