Hewlett Packard Enterprise HPE G2 R8000 6U Page 34 User Manual Download | Manualshive

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Action

If the UPS status menu displays the "Remote Power Off" notice, inactive the RPO input.

I/O bad wiring

Symptom

I/O LED is on and there is a continuous beep.

Cause

I/O cables are not connected to the correct terminal blocks.

Action

Correctly connect the I/O cables.

34

Troubleshooting

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Summary of Contents for HPE G2 R8000 6U

Page 1: ...llation configuration and operation information for the HPE G2 R8000 6U UPS This document is for the person who installs and maintains power products Hewlett Packard Enterprise assumes you are qualifi...

Page 2: ...er Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take you...

Page 3: ...talling the UPS 16 Connecting the serial communications port 17 Connecting the RPO port 17 Connecting the ground bonding cable 18 Connecting the UPS to utility power 19 Connecting devices to the UPS 2...

Page 4: ...rotection specifications 35 Voltage specifications 36 Output tolerance specifications 36 Output feature specifications 36 Battery specifications 36 Average battery runtime 36 Environmental specificati...

Page 5: ...r protection for loads up to 8000VA 7200W To benefit from the latest product enhancements update to the latest version of the UPS firmware and software NOTE To download the latest versions of the UPS...

Page 6: ...UPS front panel controls Item Description 1 Escape button 2 Up button 3 Down button 4 Enter button 5 Power button Front panel LEDs 6 Component identification...

Page 7: ...ncy mode 2 Battery mode On The UPS is on battery mode 3 Bypass mode On The UPS is in bypass mode 4 Fault On The UPS has an active alarm or fault For more information see the Troubleshooting section Re...

Page 8: ...cations port NOTE This port is used for UPS firmware updates For more information see USB communications port 8 Serial communications port 9 Power I O interface ERM rear panel components Item Descript...

Page 9: ...o any utility circuits Reinforced insulation to the utility is required The relay output contacts have a maximum rating of 250VAC 5A The UPS has four relay outputs Each relay output is available with...

Page 10: ...rgency When RPO is activated the UPS shuts down the output and all its power converters immediately The UPS remains on to alarm the fault The RPO circuit is an IEC 60950 safety extra low voltage SELV...

Page 11: ...ector installed in the RPO port on the UPS even if the RPO function is not needed The following images illustrate the RPO connections Figure 4 Internal power supply Figure 5 External power supply Comp...

Page 12: ...at the ERM exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal injury or damage to the equipment observe local occupational health and safety requ...

Page 13: ...of equipment nameplate ratings must be used when addressing this concern Reliable earthing Reliable earthing of rack mounted equipment must be maintained Particular attention must be given to supply c...

Page 14: ...are attached to the rack The racks are coupled together in multiple rack installations Only one component is extended at a time A rack may become unstable if more than one component is extended for an...

Page 15: ...2 Remove four screws from the bezel and then remove the bezel 3 Remove three screws and then remove the battery cover Installation 15...

Page 16: ...nal injury or damage to the equipment exists Uneven loading of equipment in the rack might cause the rack to become unstable Install the heavier components first and then continue to populate the rack...

Page 17: ...port to be appropriately cabled to the host computer NOTE This port is only used for firmware upgrades To update the UPS firmware see the Hewlett Packard Enterprise website Connecting the RPO port WA...

Page 18: ...initiated To avoid RPO port disconnect Minimize wire strain while connecting the RPO port Avoid allowing the wires to hang in the rear of the UPS Use tie wraps and tie wrap blocks to secure the wires...

Page 19: ...input line cord The grounding plug is an important safety feature Do not use extension cords Connect the UPS to a grounded utility power outlet When the UPS is plugged in it automatically enters Stan...

Page 20: ...Tightening torque L1 Phase 4 25mm 1 12 4AW G 10mm1 8AWG 105 C 221 F 18lb in 2 03 Nm N L2 Neutral phase 16mm1 6AWG 90 C 194 F Ground 1 Copper wire solid or stranded Connecting the Input Output WARNING...

Page 21: ...s of the devices do not exceed the UPS capacity Evenly distribute connected devices to all circuit breakers For more information see UPS output specifications for the maximum current rating for each r...

Page 22: ...by more than 10 percent from the initial load level Automatic battery quick test The automatic battery quick test is conducted when the UPS is in charger float mode A quick test is scheduled every 60...

Page 23: ...ng the ERM Before installing the ERM review and observe all warnings in Precautions WARNING A risk of personal injury or damage to the equipment exists Uneven loading of equipment in the rack might ca...

Page 24: ...it automatically enters Standby mode and begins charging the ERM batteries With the UPS in Standby mode allow the ERM batteries to charge before putting the UPS into service IMPORTANT When the ERM is...

Page 25: ...mains in Standby mode until an alternate mode is selected or until utility power is removed Online mode Power is available at the UPS receptacles The UPS charges the batteries as necessary The UPS can...

Page 26: ...menu appears on the LCD menu screen 7 Press the Enter button 8 Press and hold the Enter button to change the language on the UPS Changing display functions The control panel automatically dims after a...

Page 27: ...the events stored Reset event list Clears events Fault log Fault list Displays the faults stored Reset fault list Clears faults Identification Product type serial number UPS firmware communication car...

Page 28: ...1 Shut down all load devices 2 Switch the load segment circuit breakers the OFF position 3 Press and hold the Power button for 3 seconds Power is removed from the load segments and the ON OFF button...

Page 29: ...r download from the Hewlett Packard Enterprise website HPE Power Protector has the following features Does not require complex management systems which simplify deployment configuration and management...

Page 30: ...e rack 6 Remove the UPS from the rack To replace the component reverse the removal procedure Replacing the ERM Procedure 1 Disconnect all ERM cabling 2 Remove the screws securing the ERM to the rack 3...

Page 31: ...erload UPS failure Battery low Symptom LED is on one beep for every three seconds Cause The UPS is in Battery mode and the battery is running low Action 1 The warning is approximate and the actual tim...

Page 32: ...e Action 1 Verify that all batteries are properly connected 2 Start a new battery test If condition persists contact your service representative Backup time Symptom The UPS does not provide the expect...

Page 33: ...ypass mode or shuts down if Bypass is unusable Action 1 If the UPS transferred to Bypass mode the UPS will return to normal operation when the temperature drops to 5 C 41 F below the warning level If...

Page 34: ...e Remote Power Off notice inactive the RPO input I O bad wiring Symptom I O LED is on and there is a continuous beep Cause I O cables are not connected to the correct terminal blocks Action Correctly...

Page 35: ...lity voltage frequency Hz Available settings utility voltage VAC Branch circuit rating A Line cord G2 R8000 50 60 200 208 220 230 240 250 40 38 4 36 3 34 7 33 3 32 Hardwired power connection UPS outpu...

Page 36: ...ing IEC62040 2 C3 Battery specifications Feature Specification Type 240Vdc sealed maintenance free rechargable valve regulated lead acid batteries with a 3 year service life at 25 C 77 F Voltage The b...

Page 37: ...C 32 F to 104 F Nonoperating temperature With batteries 0 C to 40 C 32 F to 104 F Without batteries 15 C to 60 C 5 F to 140 F Relative humidity 0 95 non condensing Operating altitude Up to 3 000m 9 8...

Page 38: ...UPS spare parts Description Spare part number UPS battery P09830 001 ERM P09833 001 ERM accessory kit P10252 001 UPS ERM CTO mounting shelf with rails P10250 001 38 UPS spare parts...

Page 39: ...s to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connect...

Page 40: ...brary www hpe com info EIL Single Point of Connectivity Knowledge SPOCK Storage compatibility matrix www hpe com storage spock Storage white papers and analyst reports www hpe com storage whitepapers...

Page 41: ...mponents Accessing updates Some software products provide a mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended softwar...

Page 42: ...n your product s service level Hewlett Packard Enterprise strongly recommends that you register your device for remote support If your product includes additional remote support details use search to...

Page 43: ...fo reach For Hewlett Packard Enterprise product environmental and safety information and compliance data including RoHS and REACH see www hpe com info ecodata For Hewlett Packard Enterprise environmen...

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