Chapter 3
Instant APs Managed by Aruba Central
Instant APs Managed by Aruba Central
The following are common issues observed in Instant APs managed by Central:
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AP Fails to Connect to Aruba Central
n
AP Fails to Receive Configurations from Aruba Central
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AP Fails to Download Software Image from Aruba Central
AP Fails to Connect to Aruba Central
The initial connection between the Instant AP and Central is facilitated through the Activate platform. For an
AP to connect to Central, the AP must receive a provisioning rule from Activate containing the Central server
details. Therefore, connectivity to Activate is essential for Central connections.
The following procedure describes how to troubleshoot issues, if the AP fails to connect to Central:
1.
Check if the AP is Connected to Central
2.
Check the Status of Activate Connection
3.
Check the AP Provisioning Logs for Error Information
Check if the AP is Connected to Central
Run the
show ap debug cloud-server | include Aruba
command in the CLI of the AP to view details of
Aruba Central server. Check the
Aruba Central Status
to identify the state of Central connection. The
status is displayed as
Login_done
for successful connections. All other status imply that the AP failed to
establish a connection with Central.
The sample below displays details of the Central server, generated by the
show ap debug cloud-server |
include Aruba
command:
(Instant AP)# show ap debug cloud-server | include Aruba
Aruba Central server
:internal.central.arubanetworks.com
Aruba Central server path
:/ws
Aruba Central proxy server
:None
Aruba Central redirect from
:internal.central.arubanetworks.com
Aruba Central Protocol
:WSS
Aruba Central uptimes
:1h:0m:48s
Aruba Central status
:Login_done
Check the Status of Activate Connection
The AP must retrieve the provision rule from Activate to connect to Central. The provision rule contains
details of the Central server and the cloud activation key that enables the AP to associate with the Central
server.
Run the
show activate status
command and to view the Activate connection details. Check the
Activate
Status
to identify the connection state of Activate. The following are possible connection states of Activate:
Aruba Instant AP | Troubleshooting Guide
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