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G. TROUBLESHOOTING

Solution

Add more water.
The temperature control is defective. Take the device to an authorized 

service center.

Make sure that you add water to the level indicated on the scale inside 

the inner pot that corresponds to the number of cups of rice used.

Make sure the water does not exceed the next level on the scale, as 

this may cause the device to overflow during cooking.

Press  the 

MENU 

button  repeatedly  to  select  the  desired  function  as 

shown by the LED indicator.

Clean the inner pot with some washing detergent and warm water.
After  cooking,  make  sure  the  steam  vent,  inner  lid  and  inner  pot  are 

cleaned thoroughly.

Problem

The rice is not well cooked.
The cooker does not switch to 

keep warm mode automatically.

Water  spills  out  of  the  rice 

cooker during cooking.

Cannot  get  to  the  desired 

cooking function.

Rice smells bad after cooking.

Page : 12

Summary of Contents for MTC-1721-HC

Page 1: ...8 in 1 Rice Cooker Model No MTC 1721 HC Size 160 x 105mm HETCH 8 in 1 Rice Cooker user manual Paper 230gsm Art Card cover matt laminate...

Page 2: ...Important Safety Instructions Parts Identification Installation Instruction For Use Preset Cooking Programing Care Maintenance Troubleshooting Specifications Warranty Card A B C D E F G H I Page 2...

Page 3: ...only for household purposes and in accordance with this operating manual The device is not intended for industrial use Do not use outdoor Always unplug the device from the socket before cleaning the d...

Page 4: ...ty and or without the inner pot Do not use metal items which may scrath the inner pot No object is allowed to be placed on or surrounding the heating plate Underneath the inner pot of the device Do no...

Page 5: ...he outer lid of device uncovered Any repairing job must be carried out by an authorized service center HETCH reserves the full right to introduce changes into the Product design without prior notice u...

Page 6: ...1 Viewing window 2 Outer lid 3 Lid release button 4 LED Display 5 Control panel 6 Main body 7 Handle 8 Scoop holder 9 Inner pot 10 Power cord 11 Rice scoop 12 Measuring cup 13 Steamer 1 2 3 4 5 6 7 8...

Page 7: ...the device needs free space for ventilation at least 20cm from the top 10cm from the back and 5cm from the sides Note The inner pot contains a water level indication The scale on the right indicates t...

Page 8: ...g cooking programs Press several times from program 1 8 the program indicator light will be on The cooking time can be adjusted by pressing TIME and TIME button After cooking program selected press ST...

Page 9: ...preference Rice 25 min 5 min 99 min Dessert 45 min 10 min 99 min Boil 2 hours 10 min 4 hour Slow cook 1 5 hours 30 min 8 hour Fry 10 min 5 min 1 hour Yoghurt 8 hours 2h 30min 16 hour Steam 45 min 10 m...

Page 10: ...e surface of the outer lid and outside of the main body with a cloth damped with soap water Only use soft and dry cloth to wipe the control panel Make sure to remove all the food residues around the c...

Page 11: ...vice to an authorized service center The rice cooker is not connected to the power supply The display is defective Take the device to an authorized service center There is not enough water Add water a...

Page 12: ...e as this may cause the device to overflow during cooking Press the MENU button repeatedly to select the desired function as shown by the LED indicator Clean the inner pot with some washing detergent...

Page 13: ...H SPECIFICATIONS Model Rated Voltage Rated Frequency Rated Power Capacity Rice Volume cups MTC 1721 HC 220 240V 50 60Hz 900W 5 0L 1 8L 10 cups Page 13...

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Page 17: ...perforation line Page 17...

Page 18: ...perforation line Page 18...

Page 19: ...Page 19...

Page 20: ...MTC 1721 HC A REGISTERED TRADEMARK PROTECTED BY INTELLECTUAL PROPERTY RIGHTS Page 20...

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