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©2019 Hestan Commercial Corporation

23

TROUBLESHOOTING GUIDE

Symptom

Check

Burner will not light

Gas supply not on / shutoff valve closed
LP gas cylinder empty
Power cord not plugged in, or no power to receptacle, or blown fuse
Low gas pressure to unit
Burner ports near igniter are obstructed or dirty
Burner cap not installed correctly on base
Defective or clogged burner valve 
Incorrect orifice or clogged orifice
Igniter defective or cracked (not sparking)
Defective regulator or regulator installed improperly

Burner will not stay lit

Burner ports obstructed or dirty
Vent plugged on regulator or regulator installed improperly
Windy conditions
Low gas pressure

Slow to heat up

Low gas pressure or low LP gas cylinder
Burner ports are obstructed or dirty
Defective or clogged burner valve 
Incorrect orifice or clogged orifice

Gas Odor

Burner went out or did not light
Loose or broken gas line
Ruptured pressure regulator
Burner cap not installed correctly on base
Poor combustion, air-fuel mixture not adjusted properly
Obstructed/dirty burner ports 

Burner not working well / 

lazy or yellow flame

Burner ports are obstructed or dirty, check for spider webs
Poor combustion, air-fuel mixture not adjusted properly 
Gas pressure incorrect / incorrect regulator
Orifice sized incorrectly for gas type

Control panel LED lights not 

working

Power cord not plugged in, or no power to receptacle
Switch defective

Nuisance clicking of Power 

Burner

Windy conditions
Flame too low
Food debris on igniter
Outer burner igniter out of position (too far away from burner)

Summary of Contents for AGPB24

Page 1: ...OUTDOOR COOKING Outdoor Power Burner AGPB24 Use Care Manual Installation Operation...

Page 2: ...HESTAN OUTDOOR MOST POWERFUL VERSATILE AND RELIABLE OUTDOOR COOKING AVAILABLE...

Page 3: ...Electrical Parts Components disconnect all power supplies and batteries before servicing DANGER If you smell gas 1 Shut off gas to the appliance 2 Extinguish any open flame 3 Open lid 4 If odor conti...

Page 4: ...ame perfectionist passion Our engineers experimented innovated tweaked and tinkered until they created the most powerful versatile and reliable outdoor products available We pride ourselves on restles...

Page 5: ...ONS 8 REGULATORY CODE REQUIREMENTS 9 LOCATION AND ASSEMBLY 9 INSTALLATION 12 GAS AND ELECTRICAL CONNECTIONS 18 LIGHTING INSTRUCTIONS 19 USING YOUR POWER BURNER 19 CLEANING AND MAINTENANCE 23 TROUBLESH...

Page 6: ...EN 2019 Hestan Commercial Corporation 4 BUILT IN MODELS Model No Description AGPB24 NG LP 24 BUILT IN POWER BURNER AGPB24 MODEL NUMBERS...

Page 7: ...learances as described in the INSTALLATION section of this manual 5 The Power Burner shall be used only outdoors and shall not be used in buildings garages sheds breezeways or any enclosed areas Do no...

Page 8: ...cooled down sufficiently Fabrics may ignite and result in personal injury Use only dry potholders Moist or damp potholders on hot surfaces may cause burns from steam Do not use a towel or bulky cloth...

Page 9: ...lighting and performance of the burners keep the ports clean It is necessary to clean them periodically for optimum performance The burners will operate only in one position and must be mounted corre...

Page 10: ...tional Electrical Code ANSI NFPA 70 or Canadian Electrical code CSA C22 1 COMMONWEALTH OF MASSACHUSETTS The Commonwealth of Massachusetts requires all gas be installed by a licensed plumber or gas fit...

Page 11: ...ee Fig 1 Figure 1 INSTALLATION CLEARANCES TO NON COMBUSTIBLE CONSTRUCTION A minimum of 6 15 cm clearance from the sides and back of the Power Burner to non combustible construction is required This is...

Page 12: ...m of two ventilation openings totalling 30 in 194 cm must be provided for your enclosure island Three openings are preferred at left and right sides as well as the back These openings are required to...

Page 13: ...PENING FOR ACCESS DOOR DIMENSIONS IN ARE IN CM D 1 00 2 5 6 25 15 9 6 00 15 2 REAR LEDGE MIN 6 00 15 2 LEFT RIGHT LEDGE MIN 9 00 22 8 9 00 22 8 TOP VIEW 3 X 5 7 6 X 12 7 OPENING FOR GAS SUPPLY ELECTRI...

Page 14: ...POWER BURNER TO AN UNREGULATED GAS SUPPLY Before proceeding ensure the appliance is fitted for Natural or Liquid Propane gas Connecting to an improper gas type will result in poor performance and inc...

Page 15: ...ype specified by Hestan for this appliance To connect the gas supply follow the next steps 1 Locate the regulator mounted underneath your Power Burner and install a 1 2 NPT elbow and nipple as shown a...

Page 16: ...oned and easily accessible as an emergency gas shut off Your Hestan Power Burner for use with LP Gas Piped Systems is supplied with a special convertible regulator which MUST NOT be removed If this re...

Page 17: ...solution of one part liquid detergent and one part water for leak testing purposes Apply the solution to the gas fittings by using a spray bottle or a brush For LP units always check with a full LP c...

Page 18: ...th this outdoor cooking gas appliance 7 Never remove the grounding prong or use with a 2 prong ground adapter 8 Use only extension cords with a 3 prong grounding plug rated for the power of the equipm...

Page 19: ...r to preheat for 10 minutes 3 Turn the control knob to LOW and wait for the burner temperature to drop and stabilize about 10 minutes Attempting adjustment at any setting other than LOW can create a d...

Page 20: ...ner see the TROUBLESHOOTING section of this manual The igniter for the outer burner is exposed and subject to contamination such as in the event of a boil over while cooking To ensure proper ignition...

Page 21: ...e is required to ensure a long service life of the Power Burner To maintain the original appearance of your Hestan Power Burner a regular cleaning routine should be carried out using the following gui...

Page 22: ...ructions above CARE OF PAINTED SURFACES IF APPLICABLE Hestan Power Burners are available in standard stainless steel or 11 Hestan signature color finish options The tough powder coating on these panel...

Page 23: ...ver at the rear of the burner Also remove the 2 screws securing the burner to the rear wall of the unit Tilt the burner up and out of the unit Take care not to damage the spark igniter next to the bur...

Page 24: ...Backyard environments are harsh on your appliance s finish Long exposure to sun water yard chemicals and the elements could diminish the appearance of the stainless steel This is very evident in ocean...

Page 25: ...at up Low gas pressure or low LP gas cylinder Burner ports are obstructed or dirty Defective or clogged burner valve Incorrect orifice or clogged orifice Gas Odor Burner went out or did not light Loos...

Page 26: ...NER OUTER N L N 1 2 3 4 JUMPER 3 4 WHT WHT BLK RED BLK WHT BLK WHT BLK ORG ORG BLK BLK BLK RED BLK BLK BLK RUBBER GROMMET CHASSIS GND HIGH VOLTAGE WIRE TERMINAL RED FEMALE 187 X 020 TERMINAL FEMALE BL...

Page 27: ...VALVE SWITCH OUTER WHT BLK BLK WHT BLK BLK WHT C C NO NO WHT BLK BLK WHT 8 PIN CONNECTOR W FEMALE PINS TERMINAL 2 PLCS 187 X 020 FEMALE NICKEL PLATED STEEL W BLK HEAT SHRINK TUBING LABEL LED TERMINAL...

Page 28: ...able and does not extend to anyone beyond the original consumer purchaser Purchaser This Limited Warranty is valid only on Products purchased and received from an HCC authorized dealer in the fifty Un...

Page 29: ...duct damage from improper or unauthorized repair or replacement of any part or component of the Product damage from service by someone other than an authorized agent or representative of the Hestan Co...

Page 30: ...tween this Limited Warranty and any other agreement or statement included with or relating to the Product this Limited Warranty shall govern If any provision of this Limited Warranty is found invalid...

Page 31: ......

Page 32: ...BR LEUR SURPUISSANT PLEIN AIR HESTAN LE PLUS PUISSANT POLYVALENT ET FIABLE DISPONIBLE...

Page 33: ...alimentations lectriques de toute nature avant de proc der une op ration d entretien DANGER S il Y a une odeur de gaz 1 Coupez I admission de gaz de I appariel 2 2 teindre toute flamme nue 3 3 Ouvrir...

Page 34: ...n le gril de plein air Hestan Nos ing nieurs ont exp riment innov ajust et modifi jusqu ce qu ils aient cr les produits de plein air les plus puissants polyvalents et fiables disponibles sur le march...

Page 35: ...GLEMENTATION ET DES CODES EN VIGUEUR 7 IMPLANTATION ET ASSEMBLAGE 7 INSTALLATION 10 BRANCHEMENTS POUR LE GAZ ET L LECTRICIT 17 INSTRUCTIONS D ALLUMAGE 18 UTILISATION DU BR LEUR SURPUISSANT 18 NETTOYA...

Page 36: ...e l utilisation de cet appareil les r gles de s curit de base doivent tre respect es comme indiqu ci apr s 1 NE JAMAIS LAISSER LE BR LEUR SURPUISSANT SANS SURVEILLANCE EN COURS DE CUISSON 2 Ne pas lai...

Page 37: ...mande endommageant le Br leur Surpuissant et faisant courir des risques de blessures Si le Br leur Surpuissant a t inutilis pendant longtemps examiner et nettoyer les br leurs venturis robinets et ori...

Page 38: ...vitroc ramique l preuve de la chaleur fa ence ou maill s sont adapt s l utilisation avec un Br leur Surpuissant Ces types de mat riaux risquent toutefois de se briser en cas de variations brusques de...

Page 39: ...r dans les positions de feu doux ou de mijotage Cela pourrait entra ner un d clenchement intempestif des allumeurs Le transf rer dans un endroit moins venteux Si le Br leur Surpuissant est mont dans u...

Page 40: ...comme indiqu ci dessus Cependant il est recommand de construire l enceinte 4 6 po 10 15 cm PLUS BASSE que le plan de travail adjacent Cette disposition en alc ve offre une hauteur de travail plus s re...

Page 41: ...S ENTRE CROCHETS SONT EN CM D 1 00 2 5 6 25 15 9 6 00 15 2 REBORD ARRI RE MIN 9 00 22 8 9 00 22 8 VUE DE DESSUS D GAGEMENT VERT MIN PAR RAPPORT UNE CONSTRUCTION COMBUSTIBLE VOIR MANUEL PG 9 PORTE D AC...

Page 42: ...ER LE BR LEUR SURPUISSANT UNE ALIMENTATION EN GAZ SANS D TENDEUR Avant de proc der l installation s assurer que l appareil est adapt au gaz naturel ou au GPL Le raccordement une alimentation en gaz in...

Page 43: ...remplacer le d tendeur n utiliser que le type sp cifi par Hestan pour cet appareil Pour connecter l alimentation en gaz proc der comme suit 1 Rep rer le d tendeur mont sous le Br leur Surpuissant et...

Page 44: ...alimentant le Br leur Lat ral est pourvue d un robinet d arr t facile d acc s permettant de couper le gaz en cas d urgence Le Br leur Surpuissant Hestan pour utilisation dans un syst me de conduites d...

Page 45: ...amme nue Pr parer une solution savonneuse consistant en un volume de d tergent liquide et un volume d eau des fins de contr le d tanch it Appliquer de la solution sur les raccords de gaz l aide d un f...

Page 46: ...lectrique avant d avoir effectu tous les raccordements de gaz et contr l leur tanch it MAINTENIR TOUT CORDON LECTRIQUE ET TYUAU D ALIMENTATION EN COMBUSTIBLE L CART DE TOUTE SURFACE CHAUFF E 1 Pour s...

Page 47: ...araign es etc bloquent le trou venturi central ou les orifices individuels du br leur La flamme orange inhabituelle qui dispara t rapidement est habituellement une petite quantit de poussi re ou de c...

Page 48: ...tige du robinet pour commencer le r glage voir Fig 2 La vis n offre que 2 ou 3 tours complets de r glage Il se peut qu apr s cela la vis continue de tourner mais sort en fait du robinet ce qui pourra...

Page 49: ...empestive d tincelles en cours de fonctionnement normal du br leur voir la section D PANNAGE de ce manuel L allumeur du br leur octogonal est d couvert et risque d tre encrass par exemple en cas de d...

Page 50: ...e n appara tra en cours de service Un certain soin est toutefois n cessaire pour garantir une longue dur e de service du Br leur Surpuissant Afin de maintenir l aspect initial du Br leur Surpuissant H...

Page 51: ...r leur Surpuissant Hestan sont disponibles en standard en acier inoxydable ou offrent galement une finition en 11 coloris distinctifs Hestan au choix Les peintures en poudre r sistantes appliqu es sur...

Page 52: ...Retirer galement les 2 vis fixant le br leur la paroi arri re de l appareil Relever le br leur et l enlever de l appareil Veiller ne pas endommager l allumeur c t du br leur Ne pas nettoyer les orifi...

Page 53: ...din sont agressifs pour le fini de cet appareil Une explosion prolong e au soleil l eau aux produits chimiques de jardin et aux l ments pourrait alt rer l aspect de l acier inoxydable Cela est particu...

Page 54: ...sont obstru s ou encrass s Robinet de br leur d fectueux ou bouch Orifice calibr incorrect ou bouch Odeur de gaz Un br leur s est teint ou ne s est pas allum Conduite de gaz desserr e ou rompue Ruptur...

Page 55: ...ROUGE NOIR BLANC NOIR BLANC NOIR ORANGE ORANGE NOIR NOIR NOIR ROUGE NOIR NOIR NOIR ILLET CAOUTCHOUC MASSE CH SSIS FIL HAUTE TENSION BORNE ROUGE FEMELLE BLEU NOIR NOIR NOIR BORNE ROUGE FEMELLE 2 PL CA...

Page 56: ...INTERR CL LED N F COMMUT ROBINET EXT RIEUR BLANC NOIR NOIR BLANC NOIR NOIR BLANC C C N O N O BLANC NOIR NOIR BLANC CONN 8 BROCHES AVEC BROCHES FEM BORNE 187 X 020 ROUGE FEMMELE ACIER NICKEL 2 PL TIQUE...

Page 57: ...ices de mati res ou de fabrication pendant la P riode de garantie limit e La pr sente Garantie limit e n est pas transf rable et n est offerte personne d autre que l acheteur initial au d tail Acheteu...

Page 58: ...t de la r paration ou du remplacement incorrect ou sans autorisation de tout composant ou pi ce du Produit dommages r sultant d un service apr s vente assur par quiconque autre qu un agent ou repr sen...

Page 59: ...e sera cette Garantie qui s applique Si une disposition quelconque de la pr sente Garantie limit e est d clar e invalide ou inapplicable elle sera r put e modifi e dans la limite n cessaire pour la re...

Page 60: ...mmercial Corporation 3375 E La Palma Ave Anaheim CA 92806 888 905 7463 RETAIN THIS MANUAL FOR FUTURE REFERENCE CONSERVEZ CE MANUEL POUR UNE R F RENCE FUTURE 2019 Hestan Commercial Corporation P N 0171...

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