28
Problem
Cause
Remedy
Check Antenna.
The radio has detected a fault with the
SiriusXM antenna. The antenna cable
may be either disconnected or damaged.
Verify that the antenna cable is
connected to the SiriusXM Connect
Vehicle Tuner. Inspect the antenna
cable for damage and kinks. Replace
the antenna if the cable is damaged.
SiriusXM products are available at your
local car audio retailer or online at
https://shop.siriusxm.com/all-parts/
Check Tuner.
The radio is having difficulty communicating
with the SiriusXM Connect Vehicle Tuner. The
tuner may be disconnected or damaged.
Verify that the SiriusXM Connect
Vehicle Tuner cable is securely
connected to the radio.
No Signal.
The SiriusXM Connect Tuner is having
difficulty receiving the SiriusXM satellite
signal.
Verify that your vessel is outdoors with a
clear view of the sky. Cable is damaged.
Verify that the SiriusXM magnetic
mount antenna is mounted on a metal
surface on the outside of the vessel.
Move the SiriusXM antenna away from
any obstructions. Inspect the antenna
cable for damage and kinks. Consult
the SiriusXM Connect Tuner installation
manual for more information on antenna
installation. Replace the antenna if
the SiriusXM products are available at
your local car audio retailer or online at
https://shop.siriusxm.com/all-parts/.
Subscription Updated.
The radio has detected a change in your
SiriusXM subscription status.
Press [BACK] to clear the message. In
the U.S.A.,
visit www.siriusxm.com
or call
1-866-635-2349 if you have questions
about your subscription. In Canada,
visit
www.siriusxm.ca/activate
or call
Customer Care at 1-888-539-7474 if you
have questions about your subscription.
Channel Unavailable.
The channel that you have requested is not a
valid SiriusXM channel or the channel that you
were listening to is no longer available. You
may also see this message briefly when first
connecting a new SiriusXM Connect Tuner.
Visit
www.siriusxm.com
for more
information about the SiriusXM
channel lineup.
Channel Unsubscribed.
The channel that you have requested is
not included in your SiriusXM subscription
package or the channel that you were
listening to is no longer included in your
SiriusXM subscription package.
In the U.S.A.,
visit www.siriusxm.com
or
call 1-866-635-2349 if you have questions
about your subscription package or
would like to subscribe to this channel. In
Canada, visit
www.siriusxm.ca/activate
or
call Customer Care at 1-888-539-7474
Channel Locked.
The channel that you have requested
is Locked by the radio Parental Control
feature.
See
(the section on Parental Control,
page 24)
for more information on the
Parental Control feature and how to
access locked channels.
11.4
SiriusXM Connect Tuner TROUBLESHOOTING
Summary of Contents for HMR 50
Page 30: ...30 Note ...
Page 31: ...31 Owner s Manual Note ...
